From 267 reviews
Rob Spence
Rob Spence

Excellent service knowledgeable people.

via Google
Donna Hurd
Donna Hurd

Staff was very helpful in trying to to find the correct filter for my spa

via Google
William Blakley
William Blakley

Very helpful!!

via Google
Niki Stingle
Niki Stingle

Our sales person Leigh Ann Fox was very helpful, knowledgable and friendly and helped us pick out the best dolphin pool cleaner for our size pool. Excellent customer service!

via Google
Karen Prouty
Karen Prouty

Very helpful associates at the store. Everyone there was very nice.

via Google
Mark Campbell
Mark Campbell

Well stocked store. Helpful employees.

Response from business owner

Thank You for your feedback Mark, Have a Happy Thanksgiving !!

via Google
Amanda Ewing
Amanda Ewing

The staff are so friendly and helpful I love going in their store. Prices are high I feel. But hard to go anywhere else

Response from business owner

Thank for your feed back, we hope you have a Happy Thanksgiving !!

via Google
Kim Fizer
Kim Fizer

Excellent service and always very friendly!

via Google
Timothy Jenkins
Timothy Jenkins

Staff was courteous and helpful in finding what I needed for my pool

via Google
Barry Allen
Barry Allen

Blake was excellent in helping us find the perfect spa for us. Service was top notch

via Google
Carole DiNardo
Carole DiNardo

Saleswoman was very friendly and helpful today! This was our first time shopping at this store. We will be back again in the future!😊

via Google
Dan Mathews
Dan Mathews

Little expensive, knowledgeable, you pay for what you get

via Google
Heather Craycraft
Heather Craycraft

Employees very helpful!

via Google
Stacie Rothenbuhler
Stacie Rothenbuhler

We needed a quick pool closing emergency repair, I called verified they indeed had the part and they had it waiting on the counter when I arrived ☺️

via Google
Marty Baugh
Marty Baugh

Quick and easy, in and out today.

via Google
kaye phillips
kaye phillips

Good customer service

Friendly staff

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Tony Panas
Tony Panas

Leigh anne was a tremendous help! i almost purchased the wrong size cover but she looked up my purchase 7 years ago and told my i have a 21ft pool not a 18 ft pool. What a lifesaver she is. Is she the manager? She deserves a raise and …

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Angel Brunt
Angel Brunt

They did an amazing job getting my spa up on my patio. They had a steep hill and a tight space to get through by my deck, so it was a heck of a job to get it up to where it needed to be. They did great, didn't leave anything behind, and you…

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Renee Parrish
Renee Parrish

Knowledgeable folks answered Al our questions. Great experience with delivery and setup

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Bill Baker
Bill Baker

Pleasant experience. Prices arnt cheap, but quality never is. Salesperson was attentive and very helpful

via Google
Shannon Gessler
Shannon Gessler

Always very helpful and kind at the St. Clairsville store.

via Google
Craig Bommer
Craig Bommer

Shawn was great

via Google
Jeff Gunn
Jeff Gunn

Great staff. Got what I needed and in my way. Thanks!!

via Google
Karen Nagy
Karen Nagy

Friendly personnel, lots of merchandise.

via Google
Scottie Crooks
Scottie Crooks

Very helpful and knowledgeable.

via Google
Staci Ogden
Staci Ogden

This was my first time in the store. I was extremely impressed by the selection of pool supplies. The man that helped us was very helpful and friendly.

via Google
Rayann Runevitch
Rayann Runevitch

Love all the supplies and anything pool you have an amazing selection with great prices!!

via Google
Vance Parks
Vance Parks

Very friendly and attractive staff, good prices and veteran friendly.

via Google
William Valentine
William Valentine

The employees treated me like family.When I asked for something she knew where it was and the price. She told me that your company didn’t go to Byesville Ohio for service that stopped me from buying a hot tub.

via Google
Shirley Anderson
Shirley Anderson

I went in for a pool liner and they had them in stock and staff was very helpful and nice

via Google
Brenda Miller
Brenda Miller

Perfect

via Google
George Stanley
George Stanley

This is one of the best pool and spa stores in the area.The service personnel are friendly and very helpful.

via Google
Brenda moore
Brenda moore

Very friendly service

via Google
kandi midcap
kandi midcap

Blake was very helpful. He took the time to show me how to set up everything. Love this store. They have anything and everything you need.

via Google
Jodi McFarland
Jodi McFarland

Came in to replace our pool dolphin. Very courteous and helpful. Store is always very clean and organized.

via Google
shawn mccleary
shawn mccleary

Very friendly and absolutely amazing service and help would recommend to anyone

via Google
Ralph Snyder (Skipper816)
Ralph Snyder (Skipper816)

Nice pool and spa store good selection of items very helpful.

via Google
Rocky Sutton
Rocky Sutton

The young lady was very helpful and took care of all the parts that I went after. I was pleased with their help from last year I just keep using them now and will in the future.

via Google
Bobbie Roth
Bobbie Roth

Always friendly and helpful.

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Sharon Fetzer
Sharon Fetzer

Very nice salesman. Answered all our questions. Did not try to sell us something we didn't need.

via Google
candie panepucci
candie panepucci

Great friendly service !! They carried my shock to my car for me ❤️

via Google
Sarah Lewton
Sarah Lewton

Everyone is very helpful when Mema needs items for the pool.

via Google
Sheri Marshall
Sheri Marshall

I needed a specific hose for my pool pump and filter. They were very interested to help me with and did everything to get the products. The team work was exceptional. They made sure my needs were taken care of. They are a bit pricey but the…

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Jerri Sterling
Jerri Sterling

Valley pool has been awesome and they are very nice Thanks valley pool for awesome kindness

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Jackie Kidder
Jackie Kidder

They were super when answering my questions.

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Anthony James
Anthony James

Very kind,helpful guys delivered our hot tub today. You should probably give them a raise.

via Google
Michelle Brunner
Michelle Brunner

I came into the store today to purchase hoses for my pool pump. The store was packed, but an associate helped point me in the right direction while he was assisting another customer. The line was a good 15 minute wait, however, totally …

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Dez Desmarais
Dez Desmarais

This place is amazing. Super friendly and helpful staff. They really appreciate your business. This is the only store I will shop for my hot tub chemicals and accessories. You will not go wrong with these folks.

via Google
Angela Burns
Angela Burns

They have a amazing staff. We will be back thats for sure. They will be our new go to when it comes to our pool

via Google
Kathy Lucas
Kathy Lucas

Bought a pool pump in 2022 when I hooked my pool up and turn it on. It was very loud called Vally Pool, and spa in Saint. Clairsville told them what it was doing. No questions asked very nice told me to come over got me the same one and …

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Terri Mehler
Terri Mehler

Awesome with the variety of needed items and customer service was inviting and appreciated

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JON BIZZARI
JON BIZZARI

Knowledgeable quick service and decent prices

via Google
Lana Kemp
Lana Kemp

The girls who helped me were awesome!!

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sara woodburn
sara woodburn

Great experience buying out hot tub! Jerry took great care of us!

via Google
Missy Hooper
Missy Hooper

Very friendly and knowledgeable staff

via Google
Cody Wolford
Cody Wolford

Very helpful! I wasn’t there for the purchase (dad was) but I went in a few days before hand to figure out what I needed. They were very knowledgeable and friendly. And played with my son and gave him a toy. I will be back and would …

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Andrea Brueggemeier
Andrea Brueggemeier

Second time over two pool seasons I’ve worked with Tyler on a service call and he is super thorough, timely and pleasant.

via Google
Jenny Gibson
Jenny Gibson

Very friendly and knowledgeable! Huge inventory and very reasonable prices.

via Google
ed sambuco
ed sambuco

Very nice store that carries everything you need for your pool or spa. Great service too.

via Google
Fawn Thomas
Fawn Thomas

The staff was knowledge and helpful!

via Google
Millie Reed
Millie Reed

Very helpful and polite. I will be doing all of my business here 🙂

via Google
Stacey Brown-Brocklehurst
Stacey Brown-Brocklehurst

Very friendly staff and informative.

via Google
Michael Zink
Michael Zink

Greeted at door. Had what I needed. Delivered to my vehicle

via Google
John Obloy
John Obloy

The associate was courteous and knowledgeable. She told me and showed me what I needed to get my spa up and running. She gave me explicit instructions and told me to return with a water sample for testing. Excellent experience.

via Google
Lisa Zaucha
Lisa Zaucha

Jerry, did a great job of taking care of us! He was honest, polite, & helpful in helping us make a decision on which hot tub would work for us. He comes highly recommended!

via Google
Lou Leep
Lou Leep

Very helpful staff. I was quite impressed with the store.

via Google
Kim Hickman
Kim Hickman

The bomb. Com always great satisfaction

via Google
Randy Wallace
Randy Wallace

Very informative, they took their time and explained everything in detail.

via Google
Karen Rose
Karen Rose

Sales woman was very helpful

via Google
Shannon Frey
Shannon Frey

Went out to Valley pool and spa last night to get our water tested great service Awesome customer care and the Hot tub is Awesome Too !!!!

via Google
Dave Barker
Dave Barker

Great place to deal with. Professional sales people and delivery people.

via Google
Matthew Freeman
Matthew Freeman

Great service

Response from business owner

Matthew, we appreciate this 5-star rating! We strive to deliver top-notch service to all of our customers, so your review is extremely pleasing to read. It was a pleasure assisting you, and we look forward to being of service in the future!

via Google
Luther Smith
Luther Smith

Great service, great variety of products, and close to home. Highly recommend.

Response from business owner

Luther, thank you for taking the time to leave us this lovely review and recommendation! We are truly honored to be your go-to place for all of your pool & spa needs. It's our pleasure to be of service to our amazing community, and we hope to have you back again soon.

via Google
corey starr
corey starr

Great selection very friendly and helpful

Response from business owner

Corey, we are so happy our store was able to accommodate all of your needs! We pride ourselves on customer service, so it's truly an honor to receive such high praise from you. Thank you for taking the time to leave us this stellar rating. We look forward to being of service again during your next visit!

via Google
Sarah Kubacki
Sarah Kubacki

Always very friendly and helpful!

Response from business owner

Thanks for this fantastic review, Sarah! We are elated to hear that you enjoyed your visit to our location. We truly value our clients, and we love to see that reflected in your service. We truly appreciate this positive feedback and look forward to seeing you again soon.

via Google
William Kercher
William Kercher

Very helpful,informative and friendly staff. They carry a variety of products for pools and spas. I also noticed as I was leaving the store the infrared saunas on display. 🤔 I could use this for sure great way to relieve and de-tox the …

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Response from business owner

William, thank you so much for this superb review! Providing a wide variation of high-quality products, along with the best possible service to our community, is why we went into this business. We are over the moon to hear that we've been successful in doing what we set out to do and that our clients are appreciating our services. Come back anytime, we'd love to answer any questions you might have about your future infrared sauna!

via Google
dann campbell
dann campbell

vary nice people to deal with [witch is hard to find now days] everything was quick and easy , just as they said it would be.

Response from business owner

Hello Dann, we truly appreciate this lovely feedback and high rating! Our team works very hard to maintain a standard of excellence when it comes to customer service and the quality of our products, so it is very fulfilling to know that was reflected in your recent visit. Thanks again for your kind words and for being a fantastic customer.

via Google
Jennifer Christakis
Jennifer Christakis

Great customer service and friendly! They will definitely have my business!

Response from business owner

Thank you, Jennifer, for sharing this with us. It fills us with joy to know that we've earned the honor of being your new go-to place for all of your pool and spa needs! It's been our pleasure to be of service, and we look forward to having you back.

via Google
Patti Cooley
Patti Cooley

Shane was very knowledgeable and helpful

I'll definitely be back for all of my pool needs

Response from business owner

Patti, it's so lovely to hear that Shane was so thorough and helpful during your latest visit. There is nothing that makes us happier than to know we've gained the support of such a kind customer like yourself. We truly appreciate the high praises and look forward to seeing you on your next visit.

via Google
Bruce Brinkmeier
Bruce Brinkmeier

I thought prices here were reasonable, plenty of associates to help out with all the customers! Nice looking store!

Response from business owner

Bruce, thank you so much for this wonderful rating and review. As a business, our goals are to offer the best quality products at a great value and provide stellar customer service, so to hear we've hit the mark brings a smile to our faces. We appreciate the support and hope to see you again soon!

via Google
Holly Lestrange
Holly Lestrange

Great service, quick delivery and very helpful sales, service and staff. Highly recommend!

Response from business owner

Holly, we’re thrilled to hear about your lovely experience during your visit! It brings us so much joy to know you felt our service was quick and efficient. We truly appreciate such a kind review and hope to see you again in the future.

via Google
Joyce Starosciak
Joyce Starosciak

Wow what a great place. The people was very nice and very helpful … I wish they were there earlier this Spring I would of gotten my pool from there for sure ..The other place it wasn’t put in right …

Response from business owner

Joyce, we love and appreciate this thoughtful review! We're thrilled to hear your visit was much more pleasant than the ones you've experienced at similar businesses. It was a pleasure to serve you, and we hope to see you again in the future.

via Google
caroline beckwith
caroline beckwith

Always helpful.

Response from business owner

Caroline, this review was a treat to read. There's nothing more we enjoy than helping a customer in need, so it's lovely to hear you felt our staff met your expectations. We truly appreciate you taking the time to leave a review.

via Google
Mark Peltz
Mark Peltz

Very helpful and had what I needed to fix my pool.

Response from business owner

Mark, we are ecstatic that we were able to supply you with everything you needed during your recent visit. It is our pleasure to help kind customers like yourself. We hope to see you again soon and until then, enjoy the pool!

via Google
Lloyd Litten
Lloyd Litten

They have a huge supply of pools spas and hot tubs. Great service

Response from business owner

Thanks for shopping with us, Lloyd! We try to have everything you would need to enjoy your backyard oasis! See you again soon!

via Google
Melissa Ritchie
Melissa Ritchie

WOW @ the customer service!!! Finally a business that cares about you and what your needs are. Blake was Amazing and spent time with me. He answered all of my questions and did not rush me. I would highly recommend that you check this new …

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Response from business owner

Melissa, thank you so much for the review. Our top priority is customer service. We want to make sure you can create more happy memories with friends and family, which is really what life is about! Thank you for shopping with us and see you again soon!

via Google
Jo Anne Shope
Jo Anne Shope

The store experience was top notch! The delivery guys were not very friendly and I wish they would have been 1/3 as nice as the people in the store

Response from business owner

Thank you for the review, JoAnne! We hope you and James enjoy your hot tub for many years to come. Please let us know if you need anything!

via Google
Marsha Butler
Marsha Butler

Very happy with there directions on how to clear my pool up and it has been great all season. The best my pool has looked in years!!

Response from business owner

That's what we like to hear, Marsha! We try our very best to listen and figure out what may be the issue with pools that aren't clearing up. Sometimes it can be the easiest solution! We hope you had a ton of fun in your pool this summer and we'll see you soon for closing products!

via Google
Ronald Williams
Ronald Williams

What an amazing experience going into this place! Anything and everything you could want or need is there! Wonderful prices too! Very helpful employees makes it that much more pleasurable to spend your hard earned money! Quality is …

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Response from business owner

Thank you, Ronald! If you ever can't find something you need please let us know! We pride ourselves on being a one-stop pool shop for everything you may need. We also match our competitors so if you ever see a price that may not add up, let us know!

via Google
Jim Rowe
Jim Rowe

Great service

Response from business owner

Thanks for the stars, Jim! Much appreciated!

via Google
Alisha Taylor
Alisha Taylor

All staff very friendly and helpful

Response from business owner

Thanks Alisha! We appreciate it!

via Google
Karen Baltzell
Karen Baltzell

We purchased our new spa and had it delivered last Thursday! Everything, and I mean everything went well from the delivery to my spa lesson on water maintenance! We love our salesperson; the delivery men were very professional, and my spa…

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Response from business owner

Wow thank you Karen for the awesome review! We appreciate you! ❤️

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stephanie bailey
stephanie bailey

They are very helpful and know there stuff and very good at what they do and nice

Response from business owner

Thank you, Stephanie! Please let us know if we can help enhance your backyard oasis in anyway!

via Google
Cole Naylor
Cole Naylor

Super nice people and great prices

Response from business owner

Thanks for the review, Cole! We'll see you again real soon!

via Google
Hank Horn
Hank Horn

Excellent choice of pool and spa chemicals. Nice selection of pools , spas and swim spas.

Response from business owner

Thank you, Hank! We research all of our products greatly before bringing them in for our customers so to have you notice is a great accomplishment! Thanks again and see you soon!

via Google
David Mankin
David Mankin

Found some items that I really like and come up with a few of my own ideas that's for later the ladies that were there were very helpful

Response from business owner

Thanks David we appreciate your patronage!

via Google
Pam B
Pam B

Love our new spa

Only thing wrong is there is a big gap on top of control panel, not sure it that is supposed to be there

Response from business owner

Hi Pam, thanks for the review! We are so happy you are enjoying your new spa! If you haven't already please send a photo of the issue with your topside controls to 1130@valleypoolspa.com and the managers see if anything can be done to fix it.

via Google
John Gallagher
John Gallagher

Nice store! Well stocked and organized! Employees were friendly and helpful!

Response from business owner

Thanks for the review, John. We greatly appreciate it!

via Google
John W Gooch
John W Gooch

Associates very helpful and knowledgeable. Great help!*

Response from business owner

Thanks, John! We appreciate you taking time to write us a review! See you again soon!

via Google
Kimberly Ryan Pempek
Kimberly Ryan Pempek

We are First Time Pool owners well little stock tank pull and they were very helpful shows exactly what we needed very courteous and very respectful yes we would shop there again

Response from business owner

We love all pools, Kimberly! Thank you for choosing Valley and we hope to see you again real soon!

via Google
From 246 reviews
Barbara Eskew
Barbara Eskew

Very helpful and great customer service

via Google
Dustin Smith
Dustin Smith

Always greeted as you enter through the day. Constant stock and inventory of all materials needed during the pool season. Super fair prices!

via Google
Karen Prouty
Karen Prouty

Employees are very helpful.

via Google
Carlo Sanelli
Carlo Sanelli

Dave with sales, Becky with delivery and the delivery guys. All of them took great extent to provide me and wife with top notch services. Along with Martin at BT Pool Install and Danielle

Response from business owner

Carlo, Thank You very much! We strive for excellence!!!

Rhonda LaValle

via Google
Christie Bruno
Christie Bruno

John was efficient & professional

via Google
Jeff Brown
Jeff Brown

The staff was very knowledgeable, extremely helpful and was a pleasure to talk to and work with.

Response from business owner

Thanks very much! We look forward to working with you guys this season!

Rhonda LaValle

via Google
Jacob Crafton
Jacob Crafton

This place was great and everyone that we talked to were really awesome. Nick was able to answer all the questions that we had and was super nice and friendly! The manager Rhonda was there as well and really made the process so smooth!

via Google
Robert M
Robert M

Great selection of products and very knowledgeable staff

via Google
John Donehoo
John Donehoo

Super friendly!!! Great service!!!

via Google
Carly P
Carly P

Great service !

via Google
Jayni K
Jayni K

Great sales team and service. Very knowledgeable with regard to the saunas!

Response from business owner

Thanks very much Guys!! Enjoy that Sauna!! :0)

via Google
Larry McAninch
Larry McAninch

I recently purchased a hot tub and custom sauna. David was very helpful and knowledgeable. I feel very confident in my choices. If you are considering a purchase do yourself a favor and go see David at Valley Pool & Spa in Cranberry …

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Response from business owner

Larry, Thanks so very much for the kind review!

via Google
Beckystraile1@gmail.com Liameastyn
Beckystraile1@gmail.com Liameastyn

I love valley pool! Helpful in every way!!

via Google
Kenneth Burton
Kenneth Burton

First off this is are first time buying a hot tube. Dave was awesome with in minute of us walking into the door at valley pools and spas in cranberry. Dave answered all our questions and found the perfect tube that was going to best fit…

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Astrovette ALF
Astrovette ALF

Great price and staff to help you!

via Google
Michael Fedorka
Michael Fedorka

Great customer service every time I’m in to pickup my soaps. Blessed to have found this business

Response from business owner

Michael,

Thank You so very much! We're Blessed to have clients like you!!

via Google
Karin Marak
Karin Marak

Always helpful, knowledgeable and friendly!!

via Google
Kelani Dudo
Kelani Dudo

Dave was very responsive and helpful. I filled out a form online and he called me within the hour. After our call he emailed me what we talked about. I met him a few days later to see the sauna models we discussed. He had them heated and …

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Response from business owner

Thank You Kelani! Enjoy your new Sauna!!

via Google
Denise Campbell
Denise Campbell

So helpful and nice

via Google
Steve Gazarik
Steve Gazarik

Knowledgeable people about pools, always willing to help.

via Google
Donna
Donna

Very Pleasant Staff, and very helpful

via Google
Jason Adams
Jason Adams

Great service. Nice and friendly. Very knowledgeable. Working with me on a follow up problem after install which he was able to fix.

via Google
Kayla Occhiogrosso
Kayla Occhiogrosso

The saleswoman was extremely helpful and knowledgeable! I appreciated her feedback and assistance. She was truly wonderful to work with and made sure I had everything I needed to close my pool.

via Google
Sara Dimond
Sara Dimond

The experience from start to finish was so easy and pleasant. David was so knowledgeable and professional. The delivery service team was outstanding given our tricky backyard. There was a small dent in one panel but they were quick to call…

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Barb Brown
Barb Brown

Always friendly always has what I need.

via Google
Joshua Silverstein
Joshua Silverstein

Great customer service every time! Friendly and knowledgeable staff.

via Google
Charles Ross
Charles Ross

Excited to get it filled with water!

via Google
Jeffrey Davison
Jeffrey Davison

Always have the genuine Hayward parts I’m looking for

via Google
Jessica Pritts
Jessica Pritts

Everyone is so Friendly

via Google
Stegans
Stegans

Amazing service, especially Hannah, helped me find everything i was looking for

via Google
Misty Conner
Misty Conner

Travis was super helpful and kind. Would definitely shop there again.

via Google
Charles Swayne
Charles Swayne

Great friendly staff. Very knowledgeable about pool supplies.

via Google
Joseph W. Kolo Jr.
Joseph W. Kolo Jr.

Fast and friendly. Recent rain and pollution attributed to the Canadian wildfires has been possibly affecting pool chemistry. It's nice that Valley is open on a Sunday. This way I had my water tested got a treatment plan with chemicals…

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Terry Stell
Terry Stell

The staff at the Cranberry store were awesome in helping me find the appropriate hose for an Intex pool. I had a landscaping "accident" with the original solar mat, so I got a replacement that didn't fit properly. Kudos to the staff!

via Google
John Michael
John Michael

Excellent people that were very knowledgeable and eager to help me.

via Google
Denise Sterrett
Denise Sterrett

Very helpful staff. Didn't take long to figure out what I needed to fix my pool water. Wrote every thing down for me and I was on my way.

via Google
Steve Capo
Steve Capo

Awesome store. Great service....Extremely expensive though....

Check Amazon for parts for your hot tub before you go here. Seriosuly. A heater core was 120 here. Same one on Amazon. Was 35. Same manufacturer too.

via Google
Christy kelly
Christy kelly

Excellent service!! Staff is very helpful and friendly and knowledgeable. I highly recommended using them!!!

via Google
Brendan Schmuck
Brendan Schmuck

Thanks so much you guys definitely gained my business so friendly and helpful

via Google
Debi Brown
Debi Brown

Travis seems to be my go to guy with all my pool issues and purchases but honestly the team is always so helpful, polite and professional. Very knowledgable

via Google
gene sally
gene sally

Was looking for a random pool part, was treated like their best customer. What I was seeking was in stock at a very reasonable price.

via Google
Scott Bowser
Scott Bowser

Great customer service and pricing was lower than other pool places locally

via Google
Amanda Mazzeo Mazzeo
Amanda Mazzeo Mazzeo

Staff is always helpful & knowledgeable

via Google
Bruce Wickline
Bruce Wickline

Great customer service

via Google
Mary Ann Cuddy
Mary Ann Cuddy

Angie was very knowledgeable and helpful today! Very patient and sweet.

via Google
Sam Smith
Sam Smith

All the sales people seem to be very courteous and helpful with what we needed to get for a pool

via Google
Shelly Rohm
Shelly Rohm

The employees at the Cranberry store are top notch! They are friendly helpful and make it a joy to shop at Valley Pool!

via Google
Laurie Morrison
Laurie Morrison

Nick couldn't have been more helpful. From the time we called, finding the part we needed, and in waiting on me when I picked up the part later in the day. He was pleasant and helpful. Also was a nice surprise that the part was in stock and…

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Josef Draganjac
Josef Draganjac

Excellent customer service. Excellent price. Excellent product.

via Google
Mark Wyman
Mark Wyman

Needed a new solar cover bought one online to replace mine but it only lasted two years. Rhonda at the Cranberry store ordered me a heavy duty one it came in within two weeks and I am very happy with it. Will definitely return for my pool …

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Hannah Nicole
Hannah Nicole

Incredible customer service and very nice store!

via Google
John Blyth
John Blyth

Super helpful staff. Great selection of pool and spa product and supplies. Overall a win win in my book. I know where I'll be shopping from now on

via Google
Joseph Stein
Joseph Stein

Picked up a pool heater and the staff was fantastic! Very friendly and willing to assist!

via Google
Sheila Guzzy
Sheila Guzzy

We just had our pool installed 3 days ago and this was my first time to Valley Pool & Spa. Travis was SUPER helpful and patient as he helped me get all the items on the list! I will definitely be back to shop at their store! Thank you so …

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Donald Ravasio
Donald Ravasio

Having issues with a pool robot. They allowed me to bring it in right away even though it was not purchased there. Thank you!

via Google
Michael Fisher
Michael Fisher

They were great! Purchased my pool heater through them. They helped load it onto the trailer, helped coordinate the installation, and everything. All I have to do is prep the area and get electric to it.

via Google
Jordan
Jordan

Great 1st experience here. Was promptly greeted, guided to what i needed, and signed up for their rewards program which netted me a discount on the initial purchase. Will definitely be back!

via Google
Laura Negley
Laura Negley

Friendly and Great service

via Google
Chris & Stephanie Nestor
Chris & Stephanie Nestor

Friendly and helpful staff. I’m a newer pool owner and they have made it so easy! They’re knowledgable and take the time to explain things.

via Google
Michelle Wilson
Michelle Wilson

Great customer service!

via Google
Heidi Jabaut
Heidi Jabaut

Great customer service! Educated us on hot tubs on things I had no idea about.

via Google
Joseph Woodell
Joseph Woodell

Great knowledgeable people. Did not push for upsell. Fair prices. Great all around experience.

via Google
Kim Munch
Kim Munch

Delivery of swim spa was smooth and the guys set up everything. There was about 6” of water at the bottom of the “pool” side which soaked all of the boxed equipment. The additional equipment fell apart due to the wet cardboard. One of the …

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via Google
Richard Walmsley
Richard Walmsley

Management were very helpful and personable. It was a pleasure doing business there. Thanks for the Flamingo!!

via Google
Heather Brutout
Heather Brutout

This was my first time at this store. The store is beautiful, clean and new the staff is friendly and helpful.

We got all the chemicals we need for this springs pool opening. My only negative was that we need a replacement part for our …

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David A Armstrong
David A Armstrong

I couldn't be happier with the experience from the purchase and the delivery excellence with every one it will be installed April 19 I highly recommend valley pool &Spa and the price can't be matched !!!

via Google
Jason Hatt
Jason Hatt

Always easy to stop and get my spa water testing and supplies. Outgoing and knowledgeable staff

via Google
Angie Kroha
Angie Kroha

Staff was very helpful and friendly. Very knowledgeable. Definitely recommend and will return for future purchases.

via Google
Ted Yates
Ted Yates

Rhonda at Valley Pool and Spa in Cranberry Township took care of a problem we had with a spa cover. She went that extra mile for us. It’s good to do business with a company and employees who care about their customers

via Google
Amy Herschell
Amy Herschell

Super helpful

via Google
Sharon West
Sharon West

Knowledgeable staff helped to make sure our transition from chlorine to bromine was on track.

via Google
Judith Cichra
Judith Cichra

This is David Cichra. I buy all my Hot tub supplies at Valley Pool and Spa.

via Google
Ryan Welch
Ryan Welch

Always the best service.

via Google
Bob Faett
Bob Faett

Very friendly, knowledgeable and efficient

Nice people who helped me get what I needed and explained how to use it.

via Google
Marcia Maher
Marcia Maher

Great place, great service!

Response from business owner

Marcia, we’re so glad to see that we could be of assistance. Your 5-star rating truly means a lot to our team. We are truly grateful to have such kind clients like yourself and look forward to seeing you on your next visit.

via Google
Kevin McCann
Kevin McCann

The people at Valley Pool are pretty much the best no matter what store you go to

Response from business owner

Wow, Kevin, it makes our day to see reviews like this! We work very hard to provide our community with outstanding customer service and products, so it's great to hear our service is appreciated. Thank you so much for these kind words, we look forward to continuing to be of assistance for years to come!

via Google
Tim Mickle
Tim Mickle

Personal were very helpful and professional, Ronda was great 👍

Response from business owner

Tim, thank you so much for this lovely review. We are overjoyed to hear that Rhona and the rest of the team were able to provide you with the service you deserve. We are always happy to help, and we look forward to being of assistance at your next visit!

via Google
Cassie Budzilek
Cassie Budzilek

We had a great experience at Valley Pool and Spa! Travis was so friendly and professional!!!

Response from business owner

Cassie, we’re delighted to hear about your experience while visiting our store. We always want to create a friendly and welcoming environment for all of our customers, so it’s so great to know Travis was able to do just that for you. We appreciate you taking the time to leave us this review. We are extremely grateful to have such amazing customers like yourself.

via Google
Kami Waldrop
Kami Waldrop

This is the first summer my pool hasn’t turned green….Thanks Rhonda!

Response from business owner

Kami, we are absolutely delighted to hear that Rhonda was able to assist you in keeping your pool clean and beautiful all year round! Feedback like this serves as a reminder of why we started this business in the first place. We thank you for this wonderful review and are looking forward to being of service to you for years to come.

via Google
Will Ob
Will Ob

Very friendly staff that know what their doing

Response from business owner

Thank you so much for this outstanding review, Will! Receiving recognition and positive feedback from our community is more than we could ever ask for. We are so grateful for the support and these kind words. It was a pleasure to be of service to you, and we look forward to helping you during your next visit.

via Google
Maria Attanucci
Maria Attanucci

I have saved over $800 a season shopping at Valley Pools..The staff are fantastic and will help find exactly what i need!!

Response from business owner

Maria, we cannot thank you enough for leaving such an amazing review! We’re elated to hear you’re able to save so much money just by choosing to shop with us. We always want to provide our customers with 5-star experiences whenever they visit, so knowing we were able to not only provide you with superb service but also help you save money is music to our ears. It was a pleasure to help you, and we look forward to seeing you during your next visit.

via Google
Katrina Beham
Katrina Beham

Friendly and very helpful staff. Highly recommend

Response from business owner

Thank you, Katrina. Kind words like these keep us motivated to continue to give our best. It's truly an honor to have earned your 5-star rating and recommendation. We appreciate you taking the time to leave this review and for choosing Valley Pool & Spa. We look forward to serving you again soon!

via Google
Stanley Keith
Stanley Keith

Great place for pools, hot tubs and pool supply's. Nice people to talk to and they had good info about pools.

Response from business owner

Thank you so much for this glowing rating and review, Stanley! It’s truly our pleasure to be able to provide the best possible service and products to our guests, so we are pleased that this commitment was reflected during your visit with us. We appreciate you choosing us for all your Pool & Spa needs, and we look forward to seeing you again soon.

via Google
Martha Ginther
Martha Ginther

love the customer service and the helpful tips given by employee's for pool care this year. So glad I choose Valley pool and Spa.Fove stars all the way.

Response from business owner

Martha, we are so grateful to see that we've earned your repeated business and support! Nothing makes us happier than being able to establish actual relationships with our clients and being able to educate/assist them with all their pool and spa needs. Thank you for this wonderful feedback, and we hope to see you again soon.

via Google
randy spokane
randy spokane

Great selection of products and very friendly service...

Response from business owner

Thank you for taking the time to let us know that we are doing a good job, Randy! It's always so special to receive positive feedback from our community. We are honored to be your provider for all your Pool & Spa needs, and we look forward to serving you always.

via Google
Daniel Berg
Daniel Berg

Very knowledgeable and helpful. Fantastic employees

Response from business owner

Daniel, we are delighted to hear our team was able to provide the information and help you needed during your visit. We will be sure to let the team know about all the kind words you've left us. Thank you so much for taking the time to leave this 5-star review!

via Google
Lori Moore
Lori Moore

Rhonda, GM, answered my questions and then followed up with an email. I couldn’t get anyone else to ever call me back. Valley got my business because of it.

Response from business owner

Lori, thank you for this amazing review. Knowing Rhonda was able to provide you with the 5-star service you deserve is such a delight. It’s truly an honor to know we have gained your support. We can't wait to have you back!

via Google
Linnea Clear
Linnea Clear

A-Plus service there this afternoon. From the moment I walked in the door to the time I left I felt welcome and comfortable. We are new to owning a spa so had no clue what all was needed to get it up and running. I will be going there for …

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Response from business owner

Linnea, we’re ecstatic to hear about the A-plus service you received during your recent visit. We can't thank you enough for these kind words and for reminding us why we do what we do. We are so happy to have been able to help you with all of your spa needs and can't wait to continue serving you in the future!

via Google
robin moreland
robin moreland

Very helpful, and really fast!!!

Response from business owner

Robin, we are so happy you had such a positive experience when visiting our location! It's great to hear our team was able to serve you effectively and efficiently, as it is always our goal to offer the best possible service. We appreciate you taking the time to leave a review and hope to see you again soon!

via Google
Sheri Fuller
Sheri Fuller

We were looking to price hot tubs. We got a warm welcome from Dave. He was very knowledgeable about the hot tubs and the brands.

We bought our beautiful hot tub and we’re very pleased with the construction, the fair price and all the …

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Response from business owner

Thank you for the review, Sheri! Anytime you need anything pool, hot tub, sauna or grill related you know where to find us. We hope to see you again real soon!

via Google
Ron Zavasky
Ron Zavasky

The salesperson is always nice and eager to help with your problems or finding something you need!

Response from business owner

Thanks for the review, Ron! We're here for you! We want to make sure you can enjoy your investment for many years to come.

via Google
MJ
MJ

Very helpful polite and courteous

Response from business owner

Thank you so much for shopping with us, Martin! We appreciate the review and can't wait to see you again soon!

via Google
dannyp67
dannyp67

Very friendly staff, immediately greeted upon entry and entire process was very pleasant. Thank you!

Response from business owner

Thanks for shopping with us, Danny! See you soon!

via Google
Matthew Cole
Matthew Cole

Friendly, knowledgeable and eager to help

Response from business owner

We're here to help, Matthew! Thanks for the review and see you again soon!

via Google
Joyce Smeltzer
Joyce Smeltzer

Staff in Cranberry store was very friendly and helpful.Glad we stopped in.Very large store

Response from business owner

Thanks for the review, Joyce! Our store is one of the biggest out of the 10 Valley locations that started in just a tiny apartment back in 1967! We want to make sure we have everything you need to make your pool safe, healthy and FUN! See you again soon!

via Google
TNT
TNT

Very organized, pleasant staff and decent prices. I'll be recommending and I'll be back.

Response from business owner

Thank you so much for the review! We look forward to seeing you again and please bring your friends and neighbors!

via Google
Sherry Penwell
Sherry Penwell

Great service! Easy to work with today! Very helpful and informative. Beautiful store!

Response from business owner

Aw shucks, Sherry! Thank you for the review, it means a lot to all of us! See you again soon!

via Google
Missy Schnur
Missy Schnur

First time in this store and I'll definitely be back. Large selection of products with very reasonable prices. Workers were also friendly and knowledgeable!

Response from business owner

We pride ourselves on being as knowledgeable as possible, that's why you visit us! Thank you so much for the review and we'll see you again soon!

via Google
Mackey Dirk
Mackey Dirk

Angie was very helpful and knowledgeable about what we needed to balance our pool. Thanks!

Response from business owner

Thanks, Mackey! We're here for you anytime you need anything! Feel free to bring your water in anytime!

via Google
Jacqueline Puchnick
Jacqueline Puchnick

First time buyer of a hot tub. Our salesman David was very patient and knowledgeable which made us feel at ease. He answered all of our questions. We felt that Valley Pool and Spas has the equipment and service that would accompany our …

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Response from business owner

Thank you, Jacqueline! We try to make sure our store is a one-stop shop for all of your pool and hot tub needs. If you ever don't see something you need please let us know! See you again soon!

via Google
From 611 reviews
Jacqueline Phillips
Jacqueline Phillips

Got the product we needed for less cost than expected. Service was quick and employee was very knowledgeable and helpful

via Google
N L
N L

I had an exceptional experience with Valley. First Kyle’s was our Sales rep, who had a great no pressure approach. We had a perfect delivery and after visiting the store – great advice on picking out accessories and chemicals, they went …

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via Google
Ben Barton
Ben Barton

Nicest employees in any store. I’ll only buy pool supplies from them!

via Google
Gloria Hogle
Gloria Hogle

All the employees are very helpful, they go out of there way to help you.I highly recommend them.

via Google
jodi eisner
jodi eisner

Tyler is awesome

via Google
Shawn McClintock
Shawn McClintock

Rhonda was very knowledgeable, friendly and overall helpful!

via Google
donna quinn
donna quinn

Very nice gentleman waiting on us

via Google
D Beck
D Beck

I'm a first time pool owner with zero experience taking care of a pool. I'm so glad I walked into Valley Pool and Spa this past spring. Every employee is knowledgeable, patient and overall wonderful. They walked me through the steps needed …

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via Google
Hugues Yver
Hugues Yver

Wonderful experience with the team at Valley Pool — great service, efficient response time, and outstanding professionalism by everyone involved. Highest of recommendations!

via Google
Valerie Scolieri
Valerie Scolieri

Your staff is incredibly knowledgeable and kind. Thank you for such professional service.

via Google
Erin Turo
Erin Turo

Knowledgeable team and so helpful! I walked in knowing my problem but with no idea what I needed and left with not only the products to fix my issue, but the steps and how-tos to do it. Highly recommend!

via Google
Diane Ireland
Diane Ireland

Jacob did an excellent job explaining how to care for our new hot tub

via Google
Nuket Curran
Nuket Curran

The staff here are exceptionally knowledgeable, and always so helpful. I actually like coming to shop here. Thank you all!

via Google
Len Bachman
Len Bachman

The woman who helped me at the counter was super friendly and professional. She walked me over to the pool pillows that I was looking for and helps me find the right size. She also signed me up for the rewards program and gave me a new tag…

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Response from business owner

Hi Len, I just wanted to say thank you for the super nice review!! I look forward to seeing you next season!!

via Google
Marlene Seidel
Marlene Seidel

They are always very friendly and helpful! Highly recommended!

via Google
Domenic Pampena
Domenic Pampena

Love all the people in the Monroeville store so helpful and knowledgeable

via Google
Wayne Booth
Wayne Booth

Alway helpful and great pricing

via Google
Brian McIntyre
Brian McIntyre

Great and fast service! Needed DM and Valley Pool rep was kind enough to put it in a garbage bag for me for safe transportation home.

via Google
Frank Amato
Frank Amato

Curt was very thorough and took his time to explain everything and answer all my questions.

via Google
Denice Withrow
Denice Withrow

First time in the store and the customer service was excellent. I got exactly what I needed along with instructions for My Spa.

via Google
Annette Locke
Annette Locke

A nice young man greeted me kindly upon entering the store and asked me if he could help me today and what I was looking for. I think him and told him the items I was looking for, and he probably show me all the choices. I appreciate it. I’…

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Adrienne Yarris
Adrienne Yarris

The General Manager, Jake, was phenomenal to work with. He was very thorough when answering our questions and he took his time. We were in the store past store hours, due to signing the paperwork, and he never made us feel rushed. Should we…

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JOHN BLUMER
JOHN BLUMER

First time I was there and the girl was very very nice and helpful.

via Google
TAWANA TRAVIS
TAWANA TRAVIS

Good customer service

via Google
Linda Mark
Linda Mark

This comfortable and good standard of living I now enjoy with my family, is all thanks to you ma'am Mrs Olivia Richard, before now I had a low income and did a lot of online trade which no profit, but you can like an angle and change all of…

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Craig Burkley
Craig Burkley

The team at the North Hills store is excellent. They do a great job in helping us to keep our pool looking great.

via Google
Hatched Giraffe
Hatched Giraffe

Good service. Helped me understand any and all issues I had.

via Google
Scott McCaffrey
Scott McCaffrey

Tremendous experience. Joe was very detailed and thorough with his process .

via Google
connie smith
connie smith

Very educational. Expert advice received regarding spa chemical maintenance.

via Google
Janet Rebhun
Janet Rebhun

Got exactly what I needed. Thanks

via Google
Amy Kennedy
Amy Kennedy

Staff was very helpful!

via Google
Adam Keith
Adam Keith

Very helpful and knowledgeable. They take all the guess work out of pool chemistry.

via Google
Veronica Pierce
Veronica Pierce

Matt was super helpful. First pool for our family and he took his time to explain everything in detail, put notes on the print outs and didn’t try to sell us anything extra. He set us up for lots of summer fun with the grand babies!

via Google
Shirley Jones-Kolarik
Shirley Jones-Kolarik

When am I going to learn? I live very close to a major Pool Company here in Gibsonia, only to find rarely what I'm looking for or the price desired. Onto Valley pools in McCandless! It's worth a drive for me especially when you get a …

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via Google
Margaret Kielburger
Margaret Kielburger

Matt was so extremely helpful! I appreciated the full attention for a first time pool owner. The laminated “calendar” was such a great added bonus!

via Google
Joel Servillo
Joel Servillo

Jake has done a great job taking care of me and is very helpful and knowledgeable

via Google
John Brewer
John Brewer

The staff are always helpful and supportive. Excellent service thx

via Google
Kerrie Horak
Kerrie Horak

Knowledge friendly staff.

via Google
Kathy Lou Arturo
Kathy Lou Arturo

Everything was great in the store the employees are very helpful the only thing is they need to hire people to answer the phone

via Google
Sarah Grafton
Sarah Grafton

Best customer service in the pool industry in Pittsburgh!

via Google
Joseph Reginella
Joseph Reginella

Great Service. Very convenient

via Google
Loraine Panzino
Loraine Panzino

Friendly and helpful.

via Google
Kerry Harding
Kerry Harding

The employees at this location were super prompt and knowledgeable. I will be coming back here again.

via Google
Mark Sponholz
Mark Sponholz

Very knowledgeable techs and fast workers 5 stars 😎😎😎

via Google
Salvatore Arena
Salvatore Arena

Best pool store around!

via Google
Cheryl Perri
Cheryl Perri

Always a pleasant experience! The staff team is the best! Always polite and willing to help. The best pool place around!

via Google
brian Hengelsberg
brian Hengelsberg

Staff is always friendly and helpful. Have found their pricing is fair and their frequent sales help to push the price lower than the competition. Highly recommend.

via Google
Tina Harrison
Tina Harrison

Great store! Personnel are knowledgeable and willing to discuss your pool's specific needs. So many discounts and deals this time of the year! I won't shop anywhere else for my pool chemicals/supplies.

via Google
Kyle Palmer
Kyle Palmer

Store was super busy because of pool opening weekend and sale. Employees were very attentive and thorough with everything I needed.

via Google
Matt A
Matt A

I stopped in Today (5/1/2023) to get a few items I needed for my pool. Upon entering the store I was greeted with Professionalism from Jacob G. He treated me differently and not like just some dude who walked in off the street. He gave me …

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Matt Achilles
Matt Achilles

I stopped in Today (5/1/2023) to get a few items I needed for my pool. Upon entering the store I was greeted with Professionalism from Jacob G. He treated me differently and not like just some dude who walked in off the street. He gave me …

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Eric MacCallum
Eric MacCallum

Was promptly helped and provided all the info I was looking for. They are always very nice and knowledgeable when I come in.

via Google
Ron Portofino XX
Ron Portofino XX

Excellent service and friendly

via Google
Jennifer Cheeseman
Jennifer Cheeseman

The guy that helped me was very knowledgeable about the water stuff…so it was helpful to know what to buy!

via Google
Lisa Silberg
Lisa Silberg

Always friendly and so helpful!

via Google
tk finley
tk finley

The staff is very friendly and helpfull. We explained what we were looking for and the young lady helping is was very well versed in the hot tub we chose and wasn't pushy. We got a nice hot tub for a fantastic price. The young lady that …

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via Google
Jayne Neel
Jayne Neel

I never knew about Valley Pool and Spa until last year, for I have always delt with Pool City.

I have to be honest and say that I am so grateful that I know about this store now! Every time I go there, the staff is always on que! They …

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via Google
Brett Christman
Brett Christman

Very helpful and pleasant staff.

via Google
Jim Myford
Jim Myford

Good service, friendly ,knows hie products

via Google
Mike Cowan
Mike Cowan

Great place, staff is knowledgeable, helpful and friendly. 🙂👍

via Google
Mark Weidner
Mark Weidner

Very nice people and hot tub is resonable price! Very happy with it

via Google
David Lipkin
David Lipkin

Awesome service

via Google
Theresa Farine
Theresa Farine

Very helpful an nice

via Google
Greg Martin
Greg Martin

Unbelievably friendly and helpful. I just got my 1st hot tub and am completely clueless. Brad walked me through all that I need to know. I will never go anywhere else.

via Google
Jonathan Plutnicki
Jonathan Plutnicki

Helpful staff

via Google
Charles Nardello
Charles Nardello

The store personnel are helpful and knowledgeable

via Google
Maryann Cox
Maryann Cox

The associate working was very helpful. Thank you

Response from business owner

Maryann, we appreciate you choosing to shop with us. We always want to accommodate our customers to the best of our ability, so it’s great to know the staff was able to provide you with the 5-star help you deserve. Thank you for taking the time to leave us this review, and we hope to see you again soon!

via Google
Steven Sybert
Steven Sybert

Spa owner for four months. They spent a lot of time explaining things and getting me the proper chemicals.

Response from business owner

Congratulations on your new spa, Steven! We are so pleased to hear that we were able to help and ensure you have everything you may need. From everyone here at Valley Pool & Spa – North Hills, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon.

via Google
Phil C
Phil C

I am an absolute believer and will recommend Valley Pool & Spa.

I wish I could add some photos. Maybe next time I’m there.

They are VERY knowledgeable. They do a great job with their water testing and chemical application.

I close my …

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Response from business owner

Phil, we can’t thank you enough for this outstanding review and recommendation! It is our pleasure to be able to help and inform our clients so they can keep their pools/spa’s looking and feeling brand new for years. We believe that our clients deserve nothing but the best, and we are thrilled that your experiences with us reflect that. Thanks again for making our day and reminding us why we do what we do.

via Google
Bob Malley
Bob Malley

Always friendly and helpful staff

Response from business owner

Thank you, Bob, for taking the time out of your busy day to leave us this marvelous review. It warms our hearts to know you had a positive experience with our team and that they continuously provide you with a high caliber of service. I’ll be sure to let them know you appreciate their hard work. Thanks again, we look forward to seeing you on your next visit!

via Google
Sara Mincin
Sara Mincin

Got hot tub from here. Beware the 5 year warranty as it may be hard to meet the criteria of taking them regular water samples. Like my spa, people in store were always helpful.

Response from business owner

Hi Sara, thank you for being a valued customer of Valley Pool & Spa! We're delighted to see that our staff is always happily willing to lend a hand. Our goal is to make you 100% satisfied, and we're here for you if you have any specific questions about the warranty on your hot tub. Thanks again, Sara, for the feedback – we're committed to making your experience with us 'spactacular'!

via Google
S S
S S

Since Valley Pool & Spa has moved into McIntrye square I have been going to them for my pool supplies. Today I needed a ladder flange and I worked with Sarah – she was extremely helpful and went out of her way to the point to send me …

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Response from business owner

What an endorsement, Stanley! Thank you so much for this outstanding review. It makes our day to receive such warm commendations for Meredith's service. Like Katie, she holds our company's core value of unparalleled customer service. It's genuinely rewarding to read that your pool has never looked better, and we're thrilled to have accomplished the goal of making you a happy customer. We look forward to serving you for many more years and can't thank you enough for your generous support.

via Google
Damon Thomas
Damon Thomas

Great service

Response from business owner

Damon, thank you for taking the time to comment! We love hearing that our service was excellent and are even more motivated to earn that extra star the next time. Backyards should always be fun, and Valley Pool & Spa is always here to brighten your day – we hope to see you again soon!

via Google
Dennis Johnston
Dennis Johnston

They courteous and helpful

Response from business owner

Hi, Dennis – our team here at Valley Pool & Spa can't thank you enough for your kind words about our service. You can be sure you're always getting the best information from our expert team. We're glad to have made your experience five-star worthy and hope this means you'll stop by again soon!

via Google
Joe Dresmich
Joe Dresmich

They were outstanding. Knowledgeable, friendly and answered all of our questions.

Response from business owner

It's fantastic that you took the time to leave this five-star feedback, Joe! Whether you have a vision for making the backyard of your dreams or need expert maintenance tips, we strive to make our customer's experience fun and enjoyable – and we appreciate your wonderful comments about our service. We look forward to being of help again soon!

via Google
Carm Buzzelli
Carm Buzzelli

Great knowledgeable staff, helpful in everything I needed. I highly recommend!

Response from business owner

Thanks a million for the five-star feedback, Carm! We're simply delighted to see our team merit these generous words for their service and knowledge. Earning this recommendation means a great deal to us; we appreciate it – and appreciate you!

via Google
Brian M
Brian M

Fast service and knowledgeable staff, very friendly

via Google
Gary Neugebauer
Gary Neugebauer

Great service, very knowledgeable staff

Response from business owner

Hi, Gary! We can't thank you enough for visiting Valley Pool & Spa! We're so pleased that our friendly and knowledgeable team members earned such a high score for their service. We're always here to happily assist with all your pool and hot tub needs, and we look forward to seeing you again soon.

via Google
CRW
CRW

Everyone is very helpful and knowledgeable at their job. It's a pleasure to shop at your friendly store.

Response from business owner

Thank you for taking the time out of your day to leave this fantastic feedback! As industry leaders, we're committed to giving you the Valley Pool & Spa experience of service with a smile and expert assistance whenever you stop by. Your feedback lets us know we're delivering on our promises. We genuinely appreciate the support and can't wait to see you again.

via Google
Bruce Barna
Bruce Barna

Brad and the team at the McIntyre store are always very helpful. Great place to keep your inground or above ground pool in tiptop shape!

Response from business owner

We aim to create happy poolside memories, Bruce! Thank you for the fantastic feedback. It's terrific to see Brad and our team merit such tremendous words for their helpfulness and service. It's always a pleasure to serve you, and we're grateful to have earned this solid recommendation!

via Google
Elizabeth Popovic
Elizabeth Popovic

Very friendly and knowledgable

Response from business owner

Thank you so much for the outstanding comment, Elizabeth! Our friendly pool experts are always here to offer maintenance essentials and expert tips to ensure your pool or spa is well taken care of. We're delighted to have given you the five-star experience you deserve and look forward to seeing you again.

via Google
Gloria Mcfetridge
Gloria Mcfetridge

My experience at Valley Pool & Spa in North Hills was fantastic the workers were very helpful and so polite I give them a A+.

Response from business owner

Gloria, we're thrilled to earn such high grades for our customer service and appreciate the excellent comment. We pride ourselves on providing personal attention to every customer we have the privilege to serve, and we're thrilled to see your experience was top-notch. Thanks again for shopping at Valley Pool & Spa – we look forward to seeing you soon!

via Google
Tim Nichol
Tim Nichol

Lauren did a fantastic job going out of her way to helping me with the correct pool chemicals to use. Valley pool always has supplies in stock that I needed. I would recommend Valley pool.

🙂

Response from business owner

Tim, it's terrific to see Lauren merit such great feedback for her service! Thank you so much for the generous review. We're delighted to learn how helpful our staff was in determining the chemicals needed to keep your water perfect and that our selection never disappoints you. This fantastic recommendation is sincerely appreciated – we look forward to being your pool superstore for many more years!

via Google
James Farine
James Farine

Very friendly staff, attentive to all my needs for my pool. I am a first time pool owner and I went with a salt pool. Jake was very informative and set me on the right path. I feel at ease after talking to him about my new adventure.

Response from business owner

Thank you, James, for choosing Valley Pool & Spa as your salt pool specialists! As a first-time pool owner, it's enriching for us to learn what a great help Jake was in guiding you through the essentials. We're honored to be on this adventure with you, and our knowledgeable staff is always here to assist you in any way we can.

via Google
Andrea Komoroski
Andrea Komoroski

Great service, helpful and friendly workers. Would highly recommend and will be a regular customer in the future.

Response from business owner

Thank you so much for the five-star feedback, Andrea! Our entire team greatly appreciates receiving these commendations for their service. We're honored to have earned you as a loyal customer and genuinely appreciate this fantastic recommendation.

via Google
cindy mudgett
cindy mudgett

Valley pools just opened my pool today and I’m so pleased Wayne was so knowledgeable and

Believe me my pool is probably one of a kind . Very tricky when it comes to opening and closing it.but Wayne figured it all out fixed some leaks and it…

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Response from business owner

Hi Cindy, thanks for taking the time to share this positive experience. We aim to make lifetime customers, and we're happy to see that Wayne's knowledge and skill earned your trust and confidence in us and this outstanding recommendation. We appreciate it; and look forward to being your go-to for all your pool, spa, grill needs, and more!

via Google
Kerry Freyermuth
Kerry Freyermuth

The staff is SO nice & helpful!! They are so knowledgeable and thoroughly answer any questions & concerns. They really care about helping their customers solve any issues with their pools, they even will test your water! Excellent …

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Response from business owner

We sincerely appreciate the five-star review, Kerry! We set the bar high in ensuring all your pool needs our expertly handled and are ecstatic to earn these generous commendations for our service and value. Creating happy customers is always our goal, and we're honored to have met that standard with you.

via Google
Leslie Atcheson
Leslie Atcheson

great service and selection

via Google
Victoria Wolff
Victoria Wolff

Always so kind and knowledgeable! Each employee takes their time at answering your questions thoroughly. As a new spa/hot tub owner I will continue to go to them for all my needs. Prices were very comparable. The knowledge base and customer…

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via Google
Martha Neuman
Martha Neuman

I came across this store by accident .WOW.!!!!

This Pool& Hot Tub retail store is by far THE BEST, FUN.Full of supplies and lots of back stock.

The STAFF .... Outstanding, knowledgeable,friendly fun. All just waiting to help.

I boughtfkñ

Go…

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via Google
mario russo
mario russo

Very helpful and courteous

via Google
Lisa Karlik
Lisa Karlik

What a great experience to have a professional team help you when You have an issue with your swimming pool.

I have been going to Valley pool and spa since they opened in the North Hills area For all our swimming pool needs.

1st rate …

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via Google
J R
J R

The staff are extremely knowledgeable and polite. If you have questions or need product recommendations, I highly recommend Valley Pool and Spa in North Hills.The staff gave me help with needed valves and connections on hooking up a new 1.…

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via Google
Bilal Hawili
Bilal Hawili

Great service, detailed and not pushing you to buy things you don’t need. Thank you,

via Google
Howard Lippert
Howard Lippert

I just bought a house with a pool and wasn't sure where to begin opening the pool for the season. I happened upon Valley Pools &Spa. I explained my situation and the staff listened. They were VERY knowledgeable and walked me through a few …

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via Google
G Hartley
G Hartley

Staff was very knowledgeable about spa chemicals.

via Google
Roy Clark
Roy Clark

Very professional

via Google
Tony Amrich
Tony Amrich

These folks are awesome! They made the process so simple and decisions were very easy to make because there was no pressure to buy the most expensive option. They talked through what I wanted and what would work best. They also have great …

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via Google
Mark Charletta
Mark Charletta

Very knowledgable and friendly staff

Response from business owner

This is awesome to hear, Mark! Thanks for the review and we'll see you again soon!

via Google
Shelly A. Tate
Shelly A. Tate

I purchased a spa from a second party and VP&S not only transferred the warranty but they also helped me get it set up and answer any questions that I had.

Very reputable company that has amazing customer service. Thank you…

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via Facebook
From 490 reviews
Jeffrey Roman
Jeffrey Roman

Pool seems undamaged. Truck scraped my paved driveway and left scrape marks. It was just sealed.

via Google
Lisa Glasser
Lisa Glasser

Always great customer service!

via Google
mary morgan
mary morgan

Great service, Great selection

via Google
Tammy Albert
Tammy Albert

The people were very pleasant and greeted me when I walked in. They got the product I needed and it was a quick in and out which I appreciated.

via Google
Tony Organ
Tony Organ

Great

via Google
Chris Nopwaskey
Chris Nopwaskey

I go there for all of my pool needs staff is friendly and knowledgeable and there is always good deals there as well

via Google
robert osleger
robert osleger

Knowledgeable, friendly, personable.

via Google
Christa Ricciuti
Christa Ricciuti

Great experience at both stores today. It’s stop Greensburg and 2nd stop in Charleroi

via Google
Jason Eckman
Jason Eckman

Stopped in for parts for my pool filter. Wasn’t totally sure of what was needed. Both employees were very helpful and helped me find the exact things I needed and helped me with pricing about future things for the pool! Definitely will be a…

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via Google
Christine Cullen
Christine Cullen

Jerry was very knowledgeable and the other staff members were great. Fantastic store

via Google
Mah Mankaya
Mah Mankaya

I never thought that binary trading could be this profitable and legit until I came across Mrs. Robert Stella who God has used to redeem me financially when I was confused about how to invest in any profitable business. I have made a …

read more
via Facebook
Jessica Simpson
Jessica Simpson

Very friendly and helpful !!!

via Google
David B
David B

Was not ready for a new pool but the old pool dictated otherwise. The manager Jerry took his time and explained features and structural differences of the models to help us make our decision. BTW I never give 5 I want companies to always …

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via Google
denise pauley
denise pauley

Staff was very helpful and friendly. Thank you

via Google
Mary Jo Smith
Mary Jo Smith

Very helpfull and accurate with water problems.

via Google
Kat Taylor
Kat Taylor

So far so good. Jerry is very helpful and easy to communicate with.

via Google
Greg Janus
Greg Janus

The girl who waited on me was very helpful and friendly

via Google
Joe Bartosovic
Joe Bartosovic

Has all your pool and spas needs

via Google
Melissa Dickinson
Melissa Dickinson

Jen was very helpful over the phone with me and even at the store when I came in.

via Google
Cate B
Cate B

Plenty of capable staff to assist in finding a particular gasket I needed and cashiers for checking out.

via Google
Hyd427
Hyd427

3rd time associate Jenn helped me figure out what I needed and explained things I forgot. Helped me pick new liner and get set In Pot for installers to call for a date. Favorite store location.

via Google
Lori Dudeck
Lori Dudeck

Staff was very helpful and even though they didn’t have what I needed, they did their best to help me.

via Google
Alan Troup
Alan Troup

Awesome 👍

via Google
Geno Sedlak
Geno Sedlak

Customer service was outstanding.

via Google
H H
H H

I must admit i was buying some odds and ends pool supplies from online sellers. They either broke or didnt work very long. Went to Valley pool and paid same or slightly more for same items, and they not only worked well BUT lasted a long …

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via Google
Jane Burzynski
Jane Burzynski

Salesperson was energetic and knowledgeable about her product. Explained all the features and the differences between the different pool pumps and filters. It was a good experience.

via Google
Elizabeth Micenko
Elizabeth Micenko

They are always so nice there, super helpful!!

via Google
N P
N P

Valley Pool Charleroi staff are the most friendly and helpful . I have never had a bad experience at this location.

via Google
lance trussa
lance trussa

Great customer service and competitive prices with online stores.

via Google
William Henderson
William Henderson

Great service, after testing of water the correct chemical was given plus order to ad to spa. Easiest startup ever

via Google
Jeffrey Dean
Jeffrey Dean

Charleroi Store is the best at service.

via Google
Jim Sheppard
Jim Sheppard

Great experience. Helpful and knowledgeable.

via Google
milissa craggs
milissa craggs

I love shopping here but I was very disappointed to learn that not only was there a price increase but some of the increases were more than double the original price!

via Google
Don Barnot
Don Barnot

Excellent, friendly service.

via Google
Teresa Greenlee
Teresa Greenlee

I’m not sure about the other stores but Charleroi is great! With my loyalty card Everything I need is usually discounted! Also, staff is amazing and are always so helpful with purchases and advice!

Response from business owner

Hi Teresa, thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen!

via Google
Pam Davies
Pam Davies

Our sales person was friendly, knowledgeable and listened to what we needed.

I’ll be back !!

Response from business owner

Pam, it brings us so much joy to know that we've gained such a sweet new client like yourself. It's always great to hear that we've been successful in our goal of providing our clients with superb service. Thank you for sharing your experience with us and making our day!

via Google
Kenny Crownover
Kenny Crownover

Had the pleasure of dealing Jerry at the Charleroi location he provided me with exceptional service before and after the sale of my hot tub . Would recommend this location to any future customers !!

Response from business owner

Kenny, reviews like this are the reason we do what we do! Nothing makes us happier than knowing Jerry was able to provide you with the top-notch service you deserve. Your recommendation means the world to us. We appreciate this 5-star rating and look forward to serving you again soon!

via Google
Patricia Volpe
Patricia Volpe

The service we have received from store personnel and the gentlemen who closed our pool, Jim and Wayne, were all great. Have used Valley Pool and Spa for many, many years. Love their customer service and the products. Peeps

Response from business owner

Patricia, it's so delightful to hear that you continue to have stellar service from the team here at Valley Pool & Spa- Charleroi. It's always a pleasure to serve such sweet returning customers like yourself, so we are just grateful to be of service! Thank you for your support, and we can't wait to see you on your next visit.

via Google
j greene
j greene

great customer service also pleasant to everyone have everything u could ever need for my pool

Response from business owner

J, we love to hear you had such a pleasant experience during your visit and that we had everything you needed. We're extremely grateful you took the time out of your day to leave us such a kind review. We can't wait to have you back!

via Google
Cathleen Husar
Cathleen Husar

The girls over Charleroi were very helpful and pleasant. We will go back to them whenever we need spa products and advise

Response from business owner

Cathleen, we are ecstatic to hear about your 5-star experience with us. It is truly an honor to know we are now your go-to location anytime you require spa products. Thank you so much for leaving such a kind review, we look forward to having you back!

via Google
Alcesta Bise
Alcesta Bise

Very helpful, and very knowledgeable. Welcoming staff. Was recommended to me ,and I'm would do the the same.

Response from business owner

Alcesta, it's amazing to hear we've earned your recommendation! It brings us so much joy to see that our team was able to provide you with a note-worthy experience. It was truly a pleasure to serve you, and we're all looking forward to seeing you on your next visit!

via Google
Dwight Paladin Graham
Dwight Paladin Graham

Truckers if u deliver get there about 630am to get backed up tight back if u wait to 7 ya might have issues good folks tho unloaded me lickity split.

via Google
Derrick Andress
Derrick Andress

We recently got a new hot tub and weren’t sure of the chemicals needed to start out. They were very helpful and informative. Don’t hesitate to visit this store.

via Google
John Gibson
John Gibson

Everything was delivered on the delivery date and very nice man delivered the pallet. Very pleased

Response from business owner

We are so happy you were pleased, John. Thanks for the review and have fun swimming very soon!

via Google
Gwenna Miller
Gwenna Miller

Cole was very kind and very helpful, along with management. I highly recommend coming to this store if your looking for a more than pleasing experience!

Response from business owner

Gwenna, thank you so much for your kind words! We appreciate it more than you know!

via Google
Deborah Grant
Deborah Grant

Jordan was awesome!! Thanks!

Response from business owner

Yay! Jordan! Thanks Deborah that means a lot to us and to Jordan!

via Google
diane Koget
diane Koget

My family and I are enjoying the hot tub immensely!!!

Response from business owner

That is awesome to hear, Diane! We hope you enjoy it for many more years to come and always know we are here for you if you need anything!

via Google
Melvin Moslener
Melvin Moslener

Got in got out, picked up my needed pool chemicals. Everyone was helpful and courteous.

Response from business owner

Thanks for the review, Melvin! We're here to help anytime you need us!

via Google
Leigh Bauman
Leigh Bauman

Workers are quick and know what they are talking about, very helpful

Response from business owner

Leigh, this makes us so happy! Customer service is our number one priority.

via Google
Elizabeth Kaufman
Elizabeth Kaufman

So helpful and so nice!!

Response from business owner

Thank you for the review, Elizabeth! We can't wait to help you again soon!

via Google
Joann Greer
Joann Greer

valley pool is the best ,they was very caring and got our pool right.thanks valley pool

Response from business owner

Thank you for shopping with us, Joann! It's our pleasure to make sure your pool is in tip-top shape for you and your family!

via Google
Jackie Meckley
Jackie Meckley

Staff is very knowledgeable and friendly

Response from business owner

Thank you, Jackie! We try our very hardest to be able to give you answers when you need them.

via Google
Christine Cummins
Christine Cummins

Jennifer was so friendly and quick to assist with all of our needs!

Response from business owner

Thank you Christine! Jennifer will be so happy to hear she was able to help!

via Google
Mickey Gniadek
Mickey Gniadek

Great service and great deals! Good customer service is hard to find nowadays, but these guys are knowledgeable and patient to work with.

Response from business owner

Hey Mickey! Thank you so much for the review! We appreciate it so much!

via Google
Jessica Peterson
Jessica Peterson

Needed a pool liner ASAP. Jessica got what I needed fast and no hassle.

Response from business owner

That's awesome! We hope you enjoy your new liner for many many years to come.

via Google
Bill Srdich
Bill Srdich

The gentleman who helped us was very good and Gwenna was absolutely fantastic considering it's her first week there.

Response from business owner

Bill, thank you so much for being patient with our trainees. We all know the only way to get experience is starting at day one! We hope to see you again soon! Thank you for shopping with us!

via Google
Lisa Bisogni
Lisa Bisogni

I shopped at the Charleroi store and was greeted immediately and waited on immediately with a very kind, helpful, nice guy! It was a very pleasant experience I will be back and will spread the word to all my pool owner friends 👍🏻

via Facebook
Carol
Carol

I went in and had my water tested they found it very high in phosphate,but couldn't tell me why it was that high but sold me some chemicals to straighten it out. I'm concerned that maybe it was something in the jar that I brought the water…

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Response from business owner

Thanks for the review, Carol! We understand your concern, phosphates can enter the water through many organics that touch the water such as laundry detergent used on swim suits, perfumes, hair products, even some body washes that may be on a bather's skin when entering the tub. Phosphates can cause your sanitizer to work inefficiently which when untreated can cause bacteria to grow in the water. Make sure you are rinsing your filter cartridge every other day or so after you apply the phosphate treatment. If you have any questions during the process please let us know. Have a great day and be sure to bring another sample in within a few weeks.

via Google
Tim Hodge
Tim Hodge

Very helpful and didn't try to sell me stuff I don't have to have.

Response from business owner

Thanks, Tim! We're here for you any time you need us!

via Google
Sharon Fleming
Sharon Fleming

We were very pleased with the prices and the help. Very friendly staff.

Response from business owner

Thank you for shopping with us, Sharon! Please let us know if we can help in any way!

via Google
Aaron Wassick
Aaron Wassick

Very professional. Prompt and on time. Answered any questions I had. Thank you and looking forward to many years of service!

via Facebook
John Markinack
John Markinack

Have everything i need + will be back

via Facebook
Renee Nutter
Renee Nutter

Always great service and very polite and knowledgeable personal.

via Facebook
Pamela Decrsaris
Pamela Decrsaris

Always helpful and well stocked

Response from business owner

We try our best, Pamela! Thank you for shopping with us!

via Google
Patricia H
Patricia H

Every thing was good he was Very helpfully.Thank you!!!👍😄

Bob Osada
Bob Osada

Sales rep.was friendly and was very helpful. Which made for a easy shopping experience today.

Response from business owner

Stop in anytime, Bob! We're here for you!

via Google
Annemarie Sinatra
Annemarie Sinatra

Good experience!!!

Helpful

Knowledgeable

Good Savings!!!

Response from business owner

Thanks Annemarie! We pride ourselves on our knowledge of our products so this review means a lot to us that you noticed!

via Google
Laura Young
Laura Young

Always friendly and helpful

via Facebook
Darryll Lenhart
Darryll Lenhart

The people they have working are pleasant and knowledgeable. Never had a problem going there. And will continue going there

via Facebook
Karen Thompson Gazetsky
Karen Thompson Gazetsky

Great service, very knowledgeable employees!

via Facebook
Kathy Korber
Kathy Korber

Good prices

Response from business owner

Thanks Kathy! We try to stay as competitive as we can so if you ever see a price lower than ours on the same product please bring it to our attention and we will match it plus give you an additional 3% off with your Pool Perks card!

via Google
Tina Reggiannini
Tina Reggiannini

The associate was friendly and personable. The prices were fair and the facility was neat and clean.

Response from business owner

Thanks for the review, Tina! Hopefully we see you again soon!

via Google
Pete Jurofcik
Pete Jurofcik

Had exactly what I needed for parts.

via Google
Chris Kovski
Chris Kovski

They had everything I needed and were very friendly too.

via Google
Brian Johnston
Brian Johnston

We just got our 1st pool up and running and needed the pool necessities. We had a list and had Jesse at Valley Pool in Charleroi help us. Jesse was very easy to work with and knowledgeable about our needs! Prices were also great! We …

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via Google
clifford hammonds
clifford hammonds

The service is always great and they always have the products you want in stock!

via Google
James whisner
James whisner

Staff was professional and knowledgeable. Small but nice facility.

via Google
Bob Casey
Bob Casey

Nice store and friendly employees and very helpful

via Google
Debra Russell
Debra Russell

Employees very friendly, helpful and knowledgeable.

via Google
now showing
now showing

This place rocks... the employees are friendly and know their products. Very eager to help and go above and beyond with the customer service!

via Google
Bruce Destefano
Bruce Destefano

When I was there with my grandkids we were treated like family with all of the help we received from the employees that day!!

via Google
Michael Anderson
Michael Anderson

We were having issues with our pool water – we took a sample in to have tested – we bought the recommended products and specified amounts to add and they gave us step by step instructions of when to add them to our pool! We are now in the …

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via Google
Donald Green
Donald Green

I needed 2 hoses for emergency filter surgery on my pool. I walked in and was immediately met by 2 eager employees. I showed the hose size I needed to employee#1, who led me to the register while employee #2 pulled the hoses I needed off …

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via Google
Ashley Umana
Ashley Umana

Very friendly and helpful employees!

via Google
matt umana
matt umana

This place is the best! The employees are helpful and the prices are cheap!

via Google
Cheryl Mclaughlin
Cheryl Mclaughlin

Very nice and helpful !

via Google
Tiffany Sherbondy
Tiffany Sherbondy

They were all very helpful with what I was looking for and everything that they recommended work for the pool

via Google
Beth Ann
Beth Ann

I have personally dealt with the staff at the Charleroi and Uniontown stores and the staff is always very friendly and helpful!!! They go above and beyond to help me. We purchased a pool and hot tub last year and we could not be any happier…

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via Google
Veronica Witte
Veronica Witte

The staff was so helpful and kind. They gave us everything we need and were helpful with our toddler running around grabbing things also. We will definitely be back!

via Google
Patti Blakeley Hallam
Patti Blakeley Hallam

the people ate friendly and incredibly knowledgeable!

Response from business owner

Thanks Patti!

via Facebook
Ruth Buckley
Ruth Buckley

Very nice? Answered all my questions?

via Google
Georgetta Stotka
Georgetta Stotka

Very helpful and super friendly!!! I will definitely go there again!!!

via Google
Tina Layne
Tina Layne

Nice people and had items needed in stock.

via Google
Cassandra Jarmon
Cassandra Jarmon

They always get my pool water where it needs to be to stay clear ! Everyone is nice and helpful.

via Google
Sally Woods
Sally Woods

The employee I think his name was John was fantastic to all the customers who waited for chlorine delivery. He continually updated us on truck arrival. John even made sure that we lined up in a safe manner. I would recommend John and valley…

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via Google
Jimmie S
Jimmie S

We had a pleasant experience today. The guys brought our tub and did a good job putting it in place. They did not waste time and we were very pleased. Thank you!!

Chris V
Chris V

Very helpful and knowledgeable employees. Lots of pool and spa equipment and a good selection of pool toys.

via Google
Chris Henry
Chris Henry

Great service good people help you with anything

via Google
Jim D
Jim D

Everyone was very helpful and it was very much appreciated

Jennifer Huffman
Jennifer Huffman

As a first time pool owner, the staff is extremely helpful and the worksheets given to me was a huge help.

via Google
From 904 reviews
christine schachte
christine schachte

Very good customer & prices. Great help! Love this store.

via Google
C N
C N

Staff is always so helpful! They know their stuff.

via Google
Mike Bryner
Mike Bryner

Nice store a little pricey

via Google
John Watkins
John Watkins

John, the technician that came out to help with an issue was very thorough, answered all of my questions, and gave me some good advice to prolong the life of our hot tub.

via Google
glen nicholson
glen nicholson

Very helpful every time I am there.

via Google
Tom Althoff
Tom Althoff

Gary is the best!

via Google
Craig Soich
Craig Soich

The staff was welcoming and helpful, despite us walking in 3 minutes before closing time!

via Google
Thomas Gasior
Thomas Gasior

Great staff

Great service

Good prices

via Google
Daniel Natale
Daniel Natale

Taylor did a great and thorough job.Would give six stars if possible

via Google
Peter Jackson
Peter Jackson

Easy buying experience. Gary helped us out and steered us to the right hot tub and set us up with a service plan. Thanks!

via Google
Sherri Hudson
Sherri Hudson

The staff were very helpful and able to help us get what we needed.

via Google
Angela Scampone
Angela Scampone

Tabatha was wonderful! She went over and beyond to help us newbie pool owners; looking up the size pool we own, figuring out all we needed for winter, printing and lamenting a step by step maintenance list. We will be back for our …

read more
via Google
matthew kwisnek
matthew kwisnek

Very helpful, no pressure, good selection of parts, and chemicals, will be my new place to shop

via Google
Jennifer Myers
Jennifer Myers

It was the most helpful and kind assistance I have had for the use of my hot tub.

via Google
Elizabeth Somes
Elizabeth Somes

Taylor is an excellent service provider! Friendly and knowledgeable.

via Google
Marla Volkar
Marla Volkar

They helped us solve a problem that nobody else could. I will be a repeat customer

via Google
Lisa Vicker
Lisa Vicker

Awesome place

via Google
Trisha Cusick
Trisha Cusick

They had exactly what I needed and offered suggestions to select the correct model from the options available. Always outstanding customer service from the Greensburg Valley Pool staff!

via Google
Jeff Valero
Jeff Valero

Nice people, good service. Very knowledgeable.

via Google
Amy Boyle
Amy Boyle

Great help in explaining the maintenance of our hot tub – specifically which chemicals do what.

via Google
Gloria Jean McClain
Gloria Jean McClain

Very pleased with service today. Looking forward to using Valley Pool to open pool in the spring

via Google
Lori Weig-Tamasy
Lori Weig-Tamasy

Efficient and helpful

via Google
Diane Godwin
Diane Godwin

Very helpful!! 😊

via Google
Christa Ricciuti
Christa Ricciuti

We just got a pool installed and I had no idea what I was doing. Tabitha at the greensburg store was absolutely incredible. She told me everything I needed and wrote down what I need to do and when. Honestly I can’t thank her and the store …

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via Google
brenda shrum
brenda shrum

The store is very clean and organized! The cashier was super friendly!

via Google
Rhonda Swihura
Rhonda Swihura

We went into the Greensburg location yesterday to order our new pool and the whole process was quick and easy. We highly recommend Valley Pool and Spa.

via Google
David Warner
David Warner

Products were in stock, nice prices

via Google
Dan Mathews
Dan Mathews

The salesperson was intelligent and very knowledgeable

via Google
Heather Stankan
Heather Stankan

Delivery went smoothly, delivery guys were awesome and helpful!

via Google
Christina Tomasic
Christina Tomasic

Very good!! Great customer service. Friendly, helpful and even carried box to my car!!

via Google
Dale Walters
Dale Walters

Quick service, fair price in what I bought (DE)

via Google
Nate Cox
Nate Cox

I had someone call and say they were going to be at my house at 1. My son was home and said he never heard the doorbell. I called back to reschedule and I have not had a response??

Response from business owner

Hello Nate,

Would you please let me know what the appointment was pertaining too? I looked at our sales orders and did not see a Nate Cox in for a service call.

Is this the name it would be under ?

You can call me at 724-837-7030 if you would like to discuss.

Thank you,

Gary

via Google
Diane Hauger
Diane Hauger

Nice and kind staff

via Google
Zach
Zach

Tony our installer came today 3-4 months after install to help show us how to clean out our pump and hook our vac up. Free of charge. Showed up less than an hour after we called SAME DAY.

via Google
Mah Mankaya
Mah Mankaya

I never thought that binary trading could be this profitable and legit until I came across Mrs. Robert Stella who God has used to redeem me financially when I was confused about how to invest in any profitable business. I have made a …

read more
via Facebook
Harry Eicher
Harry Eicher

The staff was very helpful and understanding of what I needed

via Google
Maria DiPiazza
Maria DiPiazza

The only thing I could say is if somebody buys a blowup raft, it would be nice if you offered play free inflation of the raft other than that everything was a OK

via Google
Jo VanMeter
Jo VanMeter

Valley Pools in North Versailles is such a warm and welcoming place. They teach you everything you need to know about the pool chemicals and they only sell you what you need.

via Google
John Parillo
John Parillo

Service man was very nice and diagnosed problem in a quick and efficient manner. Looking up computer boards for me and to let me know a price

via Google
Nancy D
Nancy D

I didn't fine what I was looking for

via Google
Jim Nieusma
Jim Nieusma

Knowledgeable staff is very helpful. They explain what you need to do and how to do it. They demystify the chemical processes.

via Google
Laurie Prunty
Laurie Prunty

Excellent price and service!

via Google
Patty Welsh
Patty Welsh

Great service and very helpful employees

via Google
Amy Domasky
Amy Domasky

The technician was very knowledgeable. He was able to figure out the problem and repair my hot tub in a minimal amount of time.

via Google
tammy mcmunn
tammy mcmunn

Thank you so much! The stuff you gave me cleared my pool up in a day!

via Google
Lynn Stern
Lynn Stern

My experience at Valley pools in Greensburg was a very good one. My experience there made me feel like I chose the right place to buy a pool from. Gary is very nice and was very helpful.

via Google
Rhonda Juliano
Rhonda Juliano

Everyone is always helpful!!

via Google
Patti Yasurek
Patti Yasurek

Everyone there is knowledgeable and friendly. Always a good experience!

via Google
Barb Greco
Barb Greco

The customer service rep was very helpful and even helped me by carrying a case of shock to the car for me.

via Google
Nancy Weinman
Nancy Weinman

Staff is very friendly and knowledgeable. Very helpful and kind. Keeping the pool safe and clean is very stessful. The staff and the water testing if very helpful to make the process less stressful.

via Google
Cindy Lukart
Cindy Lukart

Great service !

via Google
Robin Leese
Robin Leese

We got exactly what we were looking for, greeted by our cashier, who did excellent! Will be back for our pool needs keep up the great work!!

via Google
Jennifer Dillon
Jennifer Dillon

My cashier went above to make sure I was getting the best price on my products! This will definitely make me visit again for sure. It took extra time but I walked out a very happy customer.

via Google
Tammy Clancy
Tammy Clancy

Very friendly and knowledgeable!

via Google
DEBRA Bittner
DEBRA Bittner

Friendly & helpful

via Google
Eileen KITE
Eileen KITE

One suggestion. Please make it more clear that you get water checked before standing in line. I stood in a very long line...twice.

Thank you.

Eileen Kite

via Google
paul sarp
paul sarp

Very helpful at the water testing counter, in the store, and at the register. The only negative is there should be more help during the peak of the season.

via Google
Carrie Frain
Carrie Frain

Very knowledgeable and helpful in converting our pool to to prestine blue! Super great sales too!

via Google
Carrie Lesniak
Carrie Lesniak

Always very helpful and leads you in the right direction!

via Google
Barry Harr
Barry Harr

They were very helpful and order what I needed.

via Google
Ronald Breegle
Ronald Breegle

They make my pool crystal clear.

via Google
Denny Green
Denny Green

Always great folks behind the counter. Rock stars.

via Google
Cinny
Cinny

The employees at Valley Pools are always helpful, kind, and attentive.

via Google
Kami Batzel
Kami Batzel

Super fast pool openers! Highly recommend!

via Google
Pam Campbell
Pam Campbell

Never had a hot tub before we bought this house that already had one. Jim looked everything over and gave us excellent info as to how to start up and maintain. Very helpful!

via Google
Jennifer Marecic
Jennifer Marecic

Very helpful and informative without being pushy. Thank you!!

via Google
Sheri Lawson
Sheri Lawson

Clean store, friendly staff, fast service!!

via Google
Rosalyn Miney
Rosalyn Miney

Amber helped us figure out exactly what we needed to get our pool up and running this summer. She is very informative and knows what she is talking about.

via Google
Greg Cooper
Greg Cooper

Second time here and very impressed. Just started opening my pool myself and was a bit unsure of a few things. I had a broken pvc connection and they helped me get just what i needed. Both associates who helped were fantastic. They even …

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Eric Nelson
Eric Nelson

Staff was very nice and helpful, answered our questions and got us what we needed!!

via Google
Brad Schager
Brad Schager

The drivers are very friendly and fun. You can ask them any question you want and they will answer it.

via Google
Lisa Bussard
Lisa Bussard

Great and friendly staff with a great variety of products for our spa.

via Google
Tom Dixson
Tom Dixson

Great experience! Knowledgeable, helpful staff that made things easy and understandable for me.

via Google
Karen Beardmore
Karen Beardmore

Always taking care of their customers in a wonderful way!

via Google
Oliver Harper
Oliver Harper

Very pleasant experience with Gary. He was very informative and helpful and easy to work with I felt comfortable

via Google
Dominick Mattucci
Dominick Mattucci

Delivery was on time. The two delivery men were very professional and answered any questions.

via Google
Teresa Dennison
Teresa Dennison

Always helpful

via Google
Jennifer Bungard
Jennifer Bungard

Friendly, quality service

via Google
A R
A R

Friendly and knowledgeable staff. Wide selection of price points and features, but not too many to make your head spin. Our selection and purchasing experience was pleasant.

via Google
George “GB 53” Brown Jr
George “GB 53” Brown Jr

We bought an 84”x84” Hot Tub. It was delivered within a week. Nice service in the showroom and very courteous delivery and set up crew.

via Google
Dawn Calandros
Dawn Calandros

Very hard to talk to someone in the service department when you call. You always leave a message and they will return your call but it might be the next day..

via Google
lanie327
lanie327

So very helpful, and knowledgeable. Thank you Gary!

via Google
Ron Davis
Ron Davis

Everyone was very helpful and answered all my questions. They have a wide selection of chemicals to choose from

via Google
Ron Brasili
Ron Brasili

Pool chemicals are very good and customer service

via Google
Amber B
Amber B

First time hot tub owner. Went there to understand the chemical maintenance and WOW was Kim helpful! We got the frog, the chemicals we need and a handy laminated maintenance schedule. AND I can take the water there to be tested for free…

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Jamie Grant
Jamie Grant

I went in to have water tested for a new hot tub, the staff was super helpful and knowledgeable giving me many options to chose from with out pushy sales tactics.

via Google
celena koza
celena koza

The best of the best!! My parents have been customers of Valley pools since I can remember and there has never been a bad experience with them, ever!!

via Google
Douglas Flora
Douglas Flora

Employees are always friendly and helpful. Prices are very good.

via Google
Shane Gorman
Shane Gorman

Great experience overall and very quick.

via Google
Elaine Gunderson
Elaine Gunderson

The two servicemen that came out from Valley pools today to close our pool were extremely knowledgeable, courteous and professional. They did an excellent job! We will definitely use them again.

Response from business owner

Elaine, we are so happy to hear you had such a positive experience with our crew. We strive to deliver top-notch service to all of our customers, so we're overjoyed to know you feel we were able to do just that! It was truly a pleasure to be of service, and we look forward to assisting you with all of your future pool and spa needs!

via Google
Mark Kudlik
Mark Kudlik

First time there and everything went great! Everything was stocked, the lady was very nice and it all worked out!!

Response from business owner

Mark, thank you so much for coming by to visit us here at Valley Pool & Spa- Greensburg! There's truly nothing that makes us happier than to hear that you had a wonderful experience and that we had everything you could need. It was our pleasure to be of service, and we hope to see you again soon.

via Google
FRANKLIN GRUBB
FRANKLIN GRUBB

Always Great people, helpful, kind and curteous!

Response from business owner

Franklin, we are delighted to see this amazing review and rating! It brings us so much joy to know that we've continued to deliver the top-notch service you deserve anytime you've come to visit. Thank you for your consistent support, and we look forward to seeing you again soon.

via Google
Janet Gennaro
Janet Gennaro

Very helpful and great service.

Response from business owner

Janet, thank you for coming to visit us here at Valley Pool & Spa- Greensbury and for leaving this lovely review! It is so fulfilling to hear these kind words about our team, as they work very hard to maintain a standard of excellence for our guests. You've definitely put a smile on our faces.

via Google
R Brian Kost
R Brian Kost

Super nice people that work there. Great experience every time we go.

Response from business owner

Brian, I can’t begin to say how much we appreciate this 5-star review! We’re always striving to create a warm and friendly environment for all of our customers, so it's delightful to hear that we've hit the mark. Thank you for your continued support, and we look forward to seeing you on your next visit.

via Google
Jeanne Bartley
Jeanne Bartley

Everyone is always very helpful and nice! They seem to carry everything we need. Selection is very good. I purchased the Black Friday card and will do it again this year! It is a wonderful deal!!!

via Google
Frank Deangelis
Frank Deangelis

Staff was very helpful, very knowledgeable and friendly, I will go back again for advice and pool products.

via Google
Sally Dodd
Sally Dodd

This was the best experience ever!!! Super friendly easy going extremely knowledgeable answered any questions I had with absolutely no hesitation. Would definitely recommend them & there products. Had a pool sweeper for a month no issues as…

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kelly raschiatore
kelly raschiatore

The lady at register in greensburg was very nice and helpful. Had what I needed in stock. Very pleased!

Response from business owner

Thanks for the review, Kelly! If you ever can't find something you need just let us know! Thanks for shopping with us and we'll see you again soon!

via Google
Kristen K
Kristen K

Great experience with the tech team getting my hot tub serviced. Very prompt, friendly and professional. They had the new part in the truck and the entire process was quick and easy. Highly recommend.

Response from business owner

Thank you, Kristen! Our service squad tries very hard to get your issues fixed in one visit! Let us know if you ever need us again!

via Google
TOM Gavlak
TOM Gavlak

Very friendly staff. Always very helpful. Great how everyone there works together as a team. It's great that parts are on stock for everything that i have always needed.

Response from business owner

We are so happy you stopped in, Tom! Thank you for the review and if you ever need anything please let us know!

via Google
From 671 reviews
dave rodwick
dave rodwick

Valley Pools are great people to work with and Mike and Vinny from BT Installations did a super job on the installation 👍👍

via Google
one last song
one last song

Both associates were great tested my explained each chemical usage amount testing and when to aid any questions after I'm home just call

via Google
David Schreiber
David Schreiber

Jon was fantastic. I have two dogs and he was absolutely great with them. Will definitely recommend.

via Google
Adam Smith
Adam Smith

Marley and the VPS team were awesome in purchasing my first hot tub! Extremely helpful, courteous and pressure free. Delivery was fast and was set in place today. I high recommend them for any of your hot tub and pool needs!

via Google
Michael Trapani
Michael Trapani

I went to Monroeville Valley Pool to buy some chemicals for my pool!! It was such a pleasant experience!! MARLEY IS AWESOME!! So very helpful and didn’t try to upsale me stuff I really didn’t need!!

via Google
Nicole Lucas
Nicole Lucas

Always have the supplies I need in stock. Staff is very knowledgeable, helpful and friendly 🙂

via Google
Joe Tamburrino
Joe Tamburrino

The people that work there are so nice and help you with everything and they find you the best deals

via Google
Albert Starr
Albert Starr

I had my swim spa winterized by Taylor. He is meticulous about his work. He was so polite and explained everything he did. I want him back again in the fall. Thanks Taylor for a fine job

via Google
Kathy Rossi
Kathy Rossi

Found what I was looking for with no problem. I was in and out in 5 minutes. Clerk was very pleasant.

via Google
Rick Fouser
Rick Fouser

My winter pool cover was destroyed by some animal that fell in so needed one fast. They were able to locate one at a different location and ship it to my local store quickly. Had to get all the leaves out then installed before the rain came…

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via Google
C. Foeks
C. Foeks

This was our first time here as our regular store was closed and we needed a new winter cover asap on a Sunday afternoon. We had our pool all ready to be closed, when we found out our cover had been eaten by bugs over the summer. All …

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Faith Brown
Faith Brown

Great staff..friendly and very helpful..thank u...

via Google
Carley Young
Carley Young

New to the pool game we came in with questions about our above ground pool. Dylan was be try helpful and got us all the tools we need to get our pool back to normal. Their showroom is full of amazing in stock products for all the pool needs…

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michelle dean
michelle dean

Everyone was friendly

Half off what we needed today

via Google
Westlynn Davis
Westlynn Davis

Excellent and prompt service.

via Google
Robert McConnell
Robert McConnell

Great service by the employee who helped me. Unfortunately I didn't get her name.

via Google
C P
C P

Excellent Service department. Wasn’t able to be home for the technician, Jim kept in contact with me and was still able to make the necessary repair and our heater is up and running once again! Thank You!

via Google
Elaine Byrnes
Elaine Byrnes

Always helpful and friendly!

via Google
Paul Ohodnicki
Paul Ohodnicki

Excellent service!!

via Google
kayla mcconnell
kayla mcconnell

Got 2 great rafts today for about $27. They had a nice sale going on!

via Google
Theresa Thompson
Theresa Thompson

Great customer service!! Very nice sale prices.

via Google
David Drossart
David Drossart

Very fast. Just wondering why you stopped giving some things away with certain purchases.

via Google
Melissa Morris
Melissa Morris

Great customer service and friendly staff

via Google
Richard L Varlotto Jr
Richard L Varlotto Jr

Rebecca was very friendly and Professional. Give her a raise.

via Google
Kane Barr
Kane Barr

Kind & fast service. Took the time to make sure I hade everthing I need n to get me the best deal.

via Google
A Barneycastle
A Barneycastle

Had some problems filling up our swim spa but Jesse did get back to us. Thankfully 😅 so hopefully it will fill now without issues. Thanks Anna for all your help. Thank you V/P & S!

via Google
Terri Kraus
Terri Kraus

Staff was great and extremely knowledgeable and helpful, was a much better experience than the north versailles location, will definitely return to monroeville.

via Google
Lavette Wagner
Lavette Wagner

The cashier very nice and knowledgeable.

via Google
Greg Leo
Greg Leo

Great service

via Google
Jared R
Jared R

Helpful staff. Good inventory of pool items.

via Google
mrs munhall
mrs munhall

I was looking for a specific Waterway part and 3 different Pool stores could not help me. I went to Valley Spa and I got help right away. The employee, Marley, took the time to research and find my part. She called the company and scheduled…

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via Google
Michelle Criner
Michelle Criner

girls are very helpful!!!

via Google
Tamara Bertera
Tamara Bertera

Staff was very helpful

via Google
Ellwood Dewitt
Ellwood Dewitt

I was extremely happy with my visit and purchase at Valley Pool & Spa in Monroeville, PA. The staff member that assisted me was very knowledgeable and helpful. She knew exactly what I needed, took me straight to the item, answered my …

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via Google
Nina Smith
Nina Smith

I needed a solar cover for my above ground pool, chemicals, all of which I bought there sales people were very friendly, very knowledgeable.

via Google
Kimberly Malkowski
Kimberly Malkowski

Super helpful! Just starting up a pool and they were so patient with me and explained everything even though they were busy!

via Google
Sandra Russell
Sandra Russell

Staff are very helpful and knowledgeable.

via Google
Bonni Sanford
Bonni Sanford

Always pleasant and considerate

via Google
Eric Cesaratto
Eric Cesaratto

I had a very good experience at Valley pools and spas in Monroeville. Excellent service and excellent prices with discounts. If you need anything they have it they usually don’t have to order it you can pick it up and go

via Google
Mary Lou Edinger
Mary Lou Edinger

Always have a Great relationship and pleasing to our needs. Keep up the Great Work 👍

via Google
Regina Titus
Regina Titus

On time. Very nice gentlemen.

via Google
Don Pytel
Don Pytel

This is the best place to stop in my area, always fully stocked and the people that work there know what they’re talking about.

via Google
Jill Merrill
Jill Merrill

Helpful staff was able to guide me and coupon saved me 10%

via Google
Jason panek vlogs
Jason panek vlogs

Jesse was very knowledgeable and helpful at the Monroeville store. I would recommend dealing with him on any questions you may have.

via Google
Karen Harmon
Karen Harmon

Great pricing, any questions I had were answered quickly. Courteous and helpful staff. I will purchase my future pool products from them, and I will recommend them to others.

via Google
Jesse wheeler
Jesse wheeler

Amazing! Marley is the best!

via Google
debbie peitzman
debbie peitzman

Tyler was great! He figured out the problem and was very helpful!!

via Google
Joan Hixon
Joan Hixon

She was very helpful and nice

via Google
Vince Arnone
Vince Arnone

The people in the store they are very knowledgeable and the nicest people I’ve ever dealt with

via Google
Rickey Gainey
Rickey Gainey

Everytime I step foot into this place I'm greeted and helped with whatever questions about anything I may be thinking of at the moment I truly appreciate it

via Google
laurie stevens
laurie stevens

I highly recommend valley pool in spa! They always have everything I need in stock and are willing to go above and beyond to help me solve any pool issues. Our pool heater went out at the end of the season last year. Jesse told use the best…

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via Google
Nichole Faber
Nichole Faber

Top notch service! All the employees there on the evening the big sale started were extremely helpful. It was even getting so late in the evening and they were closing but that didn't stop them from all coming together to help me get ALL …

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via Google
David Hornberger
David Hornberger

Friendly and helpful staff. Great customer service. Marley is super awesome and always knows just what I need. Dan is very knowledgeable and gave me great advice on my hot tub

via Google
marilee Hosack
marilee Hosack

Very nice experience. The salesperson was so helpful and super nice

via Google
Living Well
Living Well

Associates were very knowledgeable, polite and patient.

via Google
Debra Tuite
Debra Tuite

Very helpful and informative. No surprises and they carried to my car. Thank you.

via Google
Philip Goldfinch
Philip Goldfinch

We are regular customers having both a pool & a hot tub. Reliable, and usually have everything we need. Can be a bit pricey, so watch for their sales.

via Google
michael simms
michael simms

The staff was very helpful and knowledgeable with what part I needed.

via Google
Gerald Woods
Gerald Woods

Very helpful

via Google
Nicole Garritano
Nicole Garritano

Jessie was so kind, helpful and incredibly knowledgeable. We'll be buying our pool from him for sure!

via Google
Lori Weig-Tamasy
Lori Weig-Tamasy

Great experienced. Knowledgeable and helpful.

Response from business owner

Lori, we are so pleased to hear how helpful the team was during your visit! We strive to deliver top-notch service, so we’re happy to know that we've hit the mark! It was a pleasure helping you, and we look forward to being of service in the future.

via Google
R. Magrini
R. Magrini

Valley pool in Monroeville is excellent. I always dealt with Valleys competitor, which I was not happy with. When I started dealing with Valley last year, I was so pleased meeting Marlee who is very knowledgeable. Our pool has NEVER looked …

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Response from business owner

Wow, we're so happy to hear Marlee and the rest of the staff have been able to make your shopping experience with us so amazing! It is music to our ears that we've been able to keep your pool looking stunning and brand new. We deeply appreciate this outstanding review and that we've been able to earn your repeated business.

via Google
Jen Smith
Jen Smith

I love this pool store! Extremely knowledgeable and very friendly staff! I won’t go to another pool store!

Response from business owner

Wow, Jen, we are so appreciative of this top-notch review! It’s a joy to know our friendly environment and staff has earned your long-term business. Thank you so much for taking the time to leave us this 5-star review, and we look forward to having you back!

via Google
Kevin Croner
Kevin Croner

Just bought a house and came with a pool. They were very nice and had all the info on how to maintain the pool and also you can bring water in to have it tested. We will be using their closing service and update at that time.

Response from business owner

Kevin, thank you so much for taking the time to leave this lovely 5-star review. We work very hard to keep our clients happy, so it's great to hear you received the care you deserve. It is always a pleasure serving kind clients like yourself. We hope you enjoy your pool for years to come!

via Google
Charlene Kotula
Charlene Kotula

No matter the need Valley Pool and Spa has it

Response from business owner

Thank you for the high praises and rating, Charlene! We love to offer a wide variety of products to ensure we satisfy all of our client's needs and wants. We appreciate the support and look forward to seeing you on your next visit.

via Google
Donald Bowman
Donald Bowman

great help and having all answers to many questions, thank you

Response from business owner

Donald, we are so happy to hear that we were able to take good care of you and answer any questions you had! We value all of our clients and want them to feel at home when visiting our establishment, so it was truly our pleasure serving you. Thank you for stopping by, and we hope to see you again soon.

via Google
Helen
Helen

Every time I go to Valley Pool they are friendly, helpful and knowledgeable.

Marley especially goes out of her way. She always goes above and beyond.

Thank you!!!

Response from business owner

Helen, thank you for such a fantastic review. We’re delighted that Marley is always going above and beyond to ensure your needs are met. Nothing brings us more joy than knowing you continue to have positive experiences with our team. If there is anything we can do to serve you further, be sure to let us know!

via Google
jon blon
jon blon

Martlet is the best!

via Google
George Fisher
George Fisher

Ask for marley, she is the best!

via Google
leila hoover
leila hoover

Super people, very helpful, Marley is the best.

via Google
Nancy Kunkel
Nancy Kunkel

The staff did an excellent job of getting me ready to open my pool. I will not shop anywhere else for my swimming pool needs.

via Google
Chuck Griffin
Chuck Griffin

Very knowledgeable and fast service.

via Google
Benjie Blumenreich
Benjie Blumenreich

The customer service here is always amazing.

Prices are okay.

Response from business owner

Hey DJNation! Thank you so much for the review! Let us know if you ever find our products at a lower price and we will match it plus give you an extra 3% off with your PoolPerks card! Hopefully we can gain that extra star next time you visit!

via Google
Elaveda Mia
Elaveda Mia

Awesome staff and the water testing is a literally the best thing ever for pool owners. Love!!

Response from business owner

Thank you, Elaveda! We want to take the guess work out of taking care of your pool so feel free to bring us your sample anytime and we will test it for FREE! See you soon!

via Google
Leslie Y
Leslie Y

Excellent service! Jessie was amazing.

Response from business owner

We appreciate the review, Leslie! Thanks alot for shopping with us and we hope to see you again real soon!

via Google
Candace Raeford
Candace Raeford

My husband and I purchased a above ground pool from Valley pool and spa a few years ago and had outstanding service from the assistance we received in picking our pool package as well as the delivery and installation of the pool… We had …

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Response from business owner

Candace, this is the best compliment we could ever receive! Thank you for sticking with us and we hope you help you with your pool (and maybe a hot tub) for as many years as you will have us. Btw, we might have to use your "Stick with the best and forget the rest" quote, lol! Thanks again! See you soon!

via Google
William F. Wallace
William F. Wallace

Just paid a visit to Valley Pool & Spa for a simple solution for my small pool and I was treated like a regular customer. After a few questions, they were able to get me set up with the needed supplies. Friendly and helpful, you'll find it …

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Response from business owner

Thank you, William! We're in the business of helping families create more happy memories no matter the size of the pool! We want everyone to have safe, healthy water that all they need to worry about is having fun! Thanks for shopping with us and we'll see you soon!

via Google
John Sgambati
John Sgambati

Staff was very friendly and knowledgeable. Wide variety of items and helped me load the car!

Response from business owner

Thanks, John! We want to make sure that you get the best variety of pool products and accessories!

via Google
Dan A.
Dan A.

Great staff and product.

Response from business owner

Thanks, Dan! Much appreciated!

via Google
Donna Ruby
Donna Ruby

Great service, very knowledgeable staff, good value! They will become my pool store!

Response from business owner

Thank you so much, Donna! Let us know if we can help in any way!

via Google
Jerome P “Jerry” Bauer
Jerome P “Jerry” Bauer

Bought expensive chlorine tabs, but it is what it is. Personnel helpful, but it took forever to check out

Response from business owner

Thanks for the review, Jerry. Like everything else in our country prices did rise this year but I can assure you we work tirelessly to bring you the best bargains we can get. Be sure to join our email list for the future so you know when the best deals are and when you won't have to wait forever in line. We are always the slowest when it is raining and you almost never have to wait in line before May.

via Google
Nikki William
Nikki William

Decent place very knowledgeable workers very expensive but then again so is everything now a days

Response from business owner

Thanks for the review, Nikki! We will always accept competitors coupons and sales if you find anyone with a lower price plus we will give you an extra 3% off with your PoolPerks card!

via Google
Jacquelyne Thorne
Jacquelyne Thorne

The staff was knowledgeable and the place was well stocked. Love that there is many locations

Response from business owner

Thank you so much the review, Jacquelyne! We have 10 locations now to better serve you!

via Google
jerry sterling
jerry sterling

Good customer service.

Response from business owner

Hey Jerry! Thanks for the stars! We hope we can gain the extra one next time you visit! Let us know if there's anything we can do to make your visit better!

via Google
Brenden Klink
Brenden Klink

Wide range of products and the staff was great. I will be back!

Response from business owner

Thanks a bunch, Brenden! We are always looking for new products to help our customers save time and money while making their pool & hot tub places for family memories!

via Google
owen5854
owen5854

Very good, Nice deals and fair prices. Will be going back again. Thanks

Response from business owner

We love hearing this! See you soon and thanks for the review!

via Google
steven vish
steven vish

Did a phone order with Marley. She assisted on her day off. Highly recommended.

Response from business owner

Marley is the best! Thanks for letting us know that she is at it again helping customers above and beyond!

via Google
Renee Rothwell
Renee Rothwell

Good selection. Knowledgeable staff. I would like to see an "express" checkout for retail purchases ONLY. The day we were there, every single person ahead of us in a very long line was getting water tests. We waited over 20 minutes to …

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Response from business owner

Thanks for the feedback, Renee! We did try the express checkout a few years back and the same thing happened. Customers with only retail purchases also had questions about their purchases which put us in the same predicament. We will tell you the best way to stay away from the lines is to open your pool early and close late. Hit up our sales in March and April when they are the best and always get your water tested on rainy days...our stores are the slowest when it's raining out. The last 3 weeks of May are always the busiest no matter what. We hope this helps! See you soon!

via Google
George Dearth
George Dearth

Friendly and helpful staff. Prices are reasonable too

Response from business owner

Thanks, George! If you ever notice our prices higher than our competitors let us know!

via Google
Alan Karelitz
Alan Karelitz

I inherited a hot tub. The staff was very helpful and patient with all my newbie questions. Thank you!!!!

Response from business owner

Anytime, Alan! We're happy to help! Thanks for trusting us!

via Google
John Ringdal
John Ringdal

I'm a new hot tub owner and they set me in the right direction from a scale 1-10 I would say spot on ...9.5 from me...no one is perfect! Thank you for your support!...JBR

Response from business owner

We sure want to be perfect! Maybe next time! Thanks for the review, John, see you soon!

via Google
Andrea Matthews
Andrea Matthews

The staff is always very helpful and friendly. My pool loves them too!

Response from business owner

We love your pool, Andrea! Thank you for shopping with us!

via Google
meredith jack
meredith jack

Anna at the Monroeville store was amazing! Our pool was cloudy and full of debris. This was our first time opening it by ourselves. She went step-by-step with me what I needed to do! She was extremely helpful

Response from business owner

That is awesome, Meredith! Thank you for trusting us with your pool! See you soon for pool closing instructions!

via Google
Sarah Harris
Sarah Harris

Every thing I need explain everything to me to the time out Excellent she were she was written in you all magazine.

via Facebook
Jennifer Depanicis
Jennifer Depanicis

Nice selection and great service.

via Google
Wayne Ehlinger
Wayne Ehlinger

Always have what I need and competitive pricing..

via Google
Anna Tiit
Anna Tiit

Great customer service! Always have what I need and are always willing to troubleshoot!!

via Google
Mary Beth Kratsas
Mary Beth Kratsas

The service here is always great! I appreciate the time they employees spend with me and all of my pool related questions! Their advice has truly helped me to maintain my pool properly.

via Google
Nacole Layton
Nacole Layton

I am not Nacole Layton I am Lynne Harper. Valley pools staff are the best. I do a lot myself with no help and they always steer me in the right direction and help me with all issues that I have with my pool

via Google
Manfred Bolch
Manfred Bolch

I use Valley for pool openings and closings. For my most recent opening, they checked all connections, replaced O-rings where needed and even came back to look at and repair a small leak that wasn't found on opening day.

via Google
From 742 reviews
Debbie Lappa
Debbie Lappa

I was acknowledged as soon as we walked in the door. The workers were all very nice, the store is very clean. The girl that took care of us was Anna Tilt. She was beyond nice and knowledgeable. She explained everything thoroughly and gave …

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via Google
jan kugler
jan kugler

Exceptional service! Jim is great😊

via Google
Doris Kornick
Doris Kornick

Very friendly and prompt service

via Google
Dee
Dee

Girls were informative and helpful

via Google
Eric Ludwick
Eric Ludwick

Amanda and Alex are an amazing team! Always assisting with our questions, and very accommodating with our pool and spa needs. I will never shop anywhere else because of this team!!

Thank you Valley Pool & Spa North Versailles!!

via Google
Andrew G
Andrew G

We recently purchased a hot tub from this location and Kyle was awesome. He went above and beyond with the whole purchase, financing, installation, and following up with us. He was great to work with, we had a great experience and love the …

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via Google
james laick
james laick

Great service

via Google
Roy Shaw
Roy Shaw

Nice people

via Google
Bob Maguire
Bob Maguire

Valley provided dependable service and Very flexible appointment. For closing my pool.

via Google
Kathleen Toth
Kathleen Toth

Awesome all the time!!

via Google
Edwin Lancos
Edwin Lancos

The young ladies are TOP Notch Whicked Awesome 🤓

via Google
Roberta Sabol
Roberta Sabol

The lady that wanted on me is always helpful

via Google
Tanya Pearce
Tanya Pearce

Very nice and helpful

via Google
Cheryl Hohn
Cheryl Hohn

Very friendly, patient, and informative

via Google
Rita Slane
Rita Slane

We had a problem with the pump cover. We bought a new cover from another Valley Pool store and what they sold us didn't have the ring inside which was necessary to keep the water from pouring out. I called the North Versailles store and …

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via Google
Marina Collazo
Marina Collazo

I recently had the pleasure of meeting Kyle while purchasing our new pool. He definitely goes above & beyond not only in the purchasing part but also with following up with the installation. Everyone at Valley Pools North Versailles has …

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via Google
Christine King
Christine King

I called and emailed Katie Poppa for parts. She was extremely helpful and knowledgeable. The parts were shipped just as promised. Katie was professional even when I was not too smart. Valley Pool has always been top notch.

Response from business owner

Thank you Christine! We appreciate your business!

via Google
marianne hazen
marianne hazen

Always helpful and friendly!

Response from business owner

We appreciate your business, Marianne!

via Google
Gina M
Gina M

Friendly informative and fast service

Response from business owner

Thank you, Gina! We appreciate you shopping with the North Versailles, Valley Team!

via Google
Mike Proctor
Mike Proctor

Very friendly and helpful.

Response from business owner

Thank you Mike! We appreciate your business!

via Google
Latoya Brownfield
Latoya Brownfield

From the time I walked into the store till I exited, staff greeted, assisted, and handle all my needs with patience and care!!

Response from business owner

Thank you, Latoya! We appreciate you shopping with our staff in North Versailles. Thank you for your business! – Katie, General Manager

via Google
Katherine Hobby
Katherine Hobby

Very helpful staff, friendly.

Response from business owner

Thank you, Katherine! We appreciate your business 🙂

-Your North Versailles Valley Pool Team

via Google
Jason Kerston
Jason Kerston

Very helpful and will be back for more business. The gentlemen helped me with hot tub sampl of water and it helped me greatly

Response from business owner

Thank you, Jason! We appreciate you getting your hot tub tested with us!

-Valley Pool & Spa, NV Team

via Google
Heather JONES
Heather JONES

They did run water sample & explain chemicals needed & carry all chemicals to my vehicle.

via Google
Kevin Deak
Kevin Deak

Price was good person was really helpful

via Google
Karen Lessman
Karen Lessman

The staff was extremely pleasant, polite and helpful

via Google
Monica Hancharok
Monica Hancharok

The person who helped me, after my water was checked, was very very nice. I was not familiar with anything polish, she made me feel comfortable asking questions.

via Google
Ronald Patterson
Ronald Patterson

Thank you Katie!

via Google
Bonnie Henderson
Bonnie Henderson

Love the North Versailles store!!!! Everyone is soo friendly!!!!!!

via Google
Amanda G
Amanda G

We love this store and Amanda is amazing!

via Google
Rick Kemerer
Rick Kemerer

Professional job done quickly and well

via Google
nswacko1
nswacko1

The associates were able to help me find what I needed

via Google
shannen A Lyons
shannen A Lyons

Easy and quick delivery of our pool

via Google
Michael Heywood
Michael Heywood

My go to place for pool supplies. Knowledgeable, friendly staff. Best of all market prices but do hold enough sales and discount activities through year to balance out the hits you have to take to keep your pool running at optimum.

via Google
Patricia Criswell
Patricia Criswell

The staff is always cheerful and helpful I just love going there

via Google
R Myers
R Myers

Amazing service support and knowledge

via Google
Chris C
Chris C

Kind friendly employees who know their job.

Customer satisfaction!

via Google
Sarah Buck
Sarah Buck

Really friendly and helpful staff.

via Google
Patty Stern
Patty Stern

Very helpful staff and I love our hot tub it's amazing.

via Google
Chris Gray
Chris Gray

The Staff at Valley Pool & Spa really go out of their way for customer satisfaction.

I’ve been a loyal customer for 13 years and they have always had everything I needed in stock , and are always very knowledgeable with any questions that I…

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via Google
Maurice Makay
Maurice Makay

The staff here is very knowledgeable and eager to help! We had a great experience and will definitely use valley pools for our pool needs in the future.

via Google
Karyn Lewis
Karyn Lewis

They were on time and very respectful.

via Google
N L
N L

We met Kyle Ouellette at the Home and Garden show on Monday 3/6. We visited with every pool and spa seller at the event. When we spoke to Kyle, we told him we needed a hot tub for our Airbnb and we had a budget. Not only did Kyle provide us…

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via Google
Megan Stockdale
Megan Stockdale

We had a wonderful experience with the Sales People at Valley. They were friendly, informative and not pushy at all!

via Google
Ed Sheranko
Ed Sheranko

Top notch 100% knowledgeable of there products and how to use them.

I needed a new hot tub cover for my hot tub and wasn’t quite sure how to measure it and at what points for measurements.

Went to Uniontown and was told more or less here is…

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via Google
Chris Elliott
Chris Elliott

I have been going to Valley Pools and Spas for years for pool supplies and the staff is always very knowledgeable and helpful at getting my pool in tiptop shape. I just recently purchased an infrared sauna through VPS and again the sales …

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via Google
Senzo ßë Şmäľľ
Senzo ßë Şmäľľ

This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Joan Steve for you have proven all what I have heard about you is the true, by investing $…

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via Facebook
Christina L
Christina L

1st time there. Staff above and beyond very kind helpful and so friendly!! Glad I called them and stopped in. I will definately be back for supplies and help!! Just above 5 stars helpful and kind and friendly and I stopped in 15 min …

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via Google
Sbongile Ngcobo
Sbongile Ngcobo

Having a good investment is the best feeling ever. I lost so much money looking for a profitable investment until I met a Forex and Crypto broker who helped me managed my trading account. Mrs Cathy Frederick is undoubtedly the best Forex …

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via Facebook
Lynn Mcdonald
Lynn Mcdonald

Very helpful

via Google
Chad Tyler
Chad Tyler

Staff was very helpful, knowledgeable and courteous

via Google
Mary Lou Urban
Mary Lou Urban

Always very nice and answers the many questions I have about both my pool and hot tub!!! Been going there for I believe 31 years as long as I’ve had my pools. Hope to be going for many many more. 👍

via Google
Larry Edwards
Larry Edwards

Very friendly and helpful for what I needed, answered my questions and explained the products I purchased.

Response from business owner

Hi Larry, we’re truly overjoyed to know that we could be of assistance. Your 5-star rating truly means a lot to our team. From everyone here at Valley Pool & Spa – North Versailles, thank you for your kind words and high praises. We hope we’ll have the pleasure of serving you again soon.

via Google
Debra Carter
Debra Carter

Joe and Bryce did our pool closing today, they were very professional and helpful with all of our questions! They did a great job! I definitely recommend Valley Pool & Spa for all of your pool needs!

Response from business owner

Thank you so much for the 5-star rating and thoughtful review, Debra. We are very proud of the professional service we provide and love giving customers like you the experience you deserve.

via Google
Antonette Palmer
Antonette Palmer

Always very nice and helpful

Response from business owner

Hi Antonette, we are so grateful to see this superb rating and review! We work hard to give our customers a fantastic experience and are happy to see that we are making it happen. Thank you for choosing Valley Pool & Spa – North Versailles, and we look forward to seeing you on your next visit.

via Google
Pam Tamburo
Pam Tamburo

Very helpful, will return

Response from business owner

Thank you for this generous rating and review, Pam. It truly makes our day to see that we've earned your repeated business. We truly appreciate the support, and look forward to continuing to be of service for all your pool & spa needs!

via Google
Dameta Skinner
Dameta Skinner

I just moved into a new house close to Valley Pools & Spas. All of the staff at the North Versailles site have been extremely helpful with getting me acclimated to my new pool.The staff is always pleasant and always helpful with guiding me …

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Response from business owner

Wow, Dameta, reviews like this truly make our day! We are absolutely thrilled that we were able to provide you with the support you needed during this period of transition. It brings us joy to provide our clients with the information to help them feel empowered to take care of their pool with ease. Thank you so much for this wonderful recommendation, and we look forward to your next visit with us.

via Google
Larry Rutledge
Larry Rutledge

We are about to get the new pool installed next week. Once it's full of water we will be up to get our winter closing chemicals.

Response from business owner

Thank you for this amazing review, Larry! It’s always great to hear our customers are enjoying the work we do. It’s been our pleasure to help you through this process, and we truly appreciate you choosing to do business with us.

via Google
Justin Davis
Justin Davis

Go to store for all my pool needs and water testing.

Response from business owner

Justin, we are honored to be your go store for your pool and water testing supplies! We strive to maintain a wide variety of products to provide the most convenient and enjoyable experience possible for all our guests. If there is anything else we can do to further improve your experiences, please don't hesitate to let us know. We appreciate and value your opinion.

via Google
Ed Ruane
Ed Ruane

Great could not be better

Response from business owner

Thank you so much Ed! We appreciate it!

via Google
Doug G
Doug G

I take my pool water there and they get it right every time. Courteous staff and short wait time

Response from business owner

We take pride in knowing our stuff when it comes to water! Thank you for shopping with us and bring your water back anytime!

via Google
jim scott
jim scott

Got water tested in and out quick and painless get all the info and chemicals to make your pool perfect

Response from business owner

This is what we like to hear, Jim! Thanks for shopping with us!

via Google
Linda Morningstar
Linda Morningstar

Great employees...they continously educate kindly...

Response from business owner

We try very hard to make sure we keep up to date with all of our training and the new products that come out every year. Thank you for your continued patronage, Linda! You are a shining smile everytime you walk in!

via Google
Susan Waugaman
Susan Waugaman

Bryce and Brad were a great help! Brad was very patient and explained everything to me. I love that they write on the containers, really helpful!

Response from business owner

We try to take all the stress of taking care of your pool away so have more time to do what's really important... enjoy your pool and your family!

via Google
Constance Schleifer
Constance Schleifer

Always friendly and very helpful.

Response from business owner

Thank you Constance! We appreciate your review and hope to see you again real soon!

via Google
Laurie Dearmitt
Laurie Dearmitt

Buying the pool was a great experience Questions answered and VERY low pressure to buy extras. We were informed of what was available with comparisons and it was truly left to us to decide what options we wanted. Now the installers...…

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Response from business owner

Thank you for the feedback, Laurie! Hopefuly next time you're in we can gain that extra star! See you soon!

via Google
John Kepich
John Kepich

Hose snapped and needed asap. Was helped immediately as I walked in. Thank you Michael A.!

Response from business owner

We're so glad we were able to help you, John! Thanks for writing us a review and we hope to see you again soon but hopefully without an emergency next time!

via Google
Holly Pezek
Holly Pezek

This store has a much better selection than Pool city. I'd much rather shop here. Staff is always asking if you need help. Store is very clean.

Response from business owner

We're here for whatever you need, Holly! If we don't have it, we'll find it for you! Thank you for your feedback and we hope to see you again soon for anything you may need!

via Google
Jacqueline D
Jacqueline D

I tried calling, but the phone message urged customers to come to the store to be helped because it was a busy time of the day, so I went to the N. Versailles location and was helped immediately upon walking in. I needed an above ground …

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Response from business owner

Jacqueline, Thank you so much for the amazing review. May is always our busiest time of the year which makes it very hard to answer the phone since we want to be able to give our customers in the store our best attention and get them what they need quickly. We appreciate your patience and love your understanding. We hope you have joined our email list so you can get everything you need before the busy time this year! We can definitely help you with whatever you need and we're open all year round! Thanks again and we hope to see you again real soon!

via Google
Todd Rittko
Todd Rittko

Very nice people's to deal with

Response from business owner

Aw shucks! Thank you so much! We greatly appreciate it.

via Google
Paul Daetwiler
Paul Daetwiler

Knowledgeable staff! A complete inventory of all supplies/ accessories relating to my spa!

Thank you

Response from business owner

Stop in and see us anytime, Paul! We are open year round and are more than happy to help you with any accessories you may need for your spa! Have you taken a look at our aromas! Scent can take your relaxation to the next level in your spa! Stop in and see us again real soon!

via Google
romika hodge
romika hodge

Very friendly and knowledgeable.

Response from business owner

Thank you so much, Romika! We hope that we can help you with your pool and spa needs for a very long time coming. Stop in and see us anytime!

via Google
O thoas
O thoas

The folks are always helpful .

Response from business owner

We try to be as helpful as possible. We're always here when you need help and if we don't know how to help you, we will find someone that will!

via Google
Linda Pasqualino
Linda Pasqualino

Have used valley pool since it was the grandparents working out of the little house there. Always good service and fair. Same thing today when my husband shopped on his own there for the first time they took good care of him and he came …

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Response from business owner

Thank you so much, Linda! It's customers like you that keep us going! We appreciate your patronage for many years and we hope to impress you more as we continue to grow... isn't amazing already?!

via Google
Martin Guy
Martin Guy

It was a good, the guy came from behind the counter and went and got what I was looking for and I got my Valley Pool and Spa discount at the end of every thing so everything worked out good for us ty very much!!

Response from business owner

Thanks for shopping with us, Martin! Don't forget that Pool Perks card next time you stop in and get 3% off everything, everyday!

via Google
Jason Bausch
Jason Bausch

All your pool and spa needs under one roof. Staff are very friendly, personal and knowledgeable. Staff will take the time tell you which chemicals are needed, the dosage needed and time needed in between to bring your water to crystal clear…

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Response from business owner

We pride ourselves on knowing our products! Thank you for trusting us with the care of your pool, Jason! We hope to help you again in the near future!

via Google
Tammy Hrabic
Tammy Hrabic

Thank goodness for the lady that knew everything about the pools because my hubby didn’t 😁. We bought the wrong pump and she helped us figure out the new one.

Response from business owner

That's what we're here for Tammy! We train hard on all equipment, chemicals, and everything you need for your pool so you don't have to! Please let us know if we can ever help with anything! See you soon!

via Google
David Ridinger
David Ridinger

Purchased a Pool and Hot Tub, from Valley Pools. Excellent products, and excellent support, makes it easy to maintain maintenance, when you have a great support system.

Response from business owner

Thank you, David. We appreciate your patronage and hope to help you with your backyard investments for many years to come!

via Google
Russell Stuvaints
Russell Stuvaints

thank you!! Valley pools!!

Response from business owner

Thank YOU, Russell! We appreciate you and your patronage to our store!

via Google
Jessica Matthews
Jessica Matthews

The entire process was flawless. We picked out the pool, Jon walked us through everything. The pool installers were great. We purchased the pool and were swimming within a month. The entire staff at the store have great everytime I'm in. …

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via Google
Anthony Piergrossi
Anthony Piergrossi

They tested my water if my pool and helped me with the items I would need! They didn’t try and upsell me and were very patient and awesome customer service! I will be coming back for all my pool needs!!!

via Google
Danny Kotcher
Danny Kotcher

The young lady who helped me was pleasant, knowledgeable and helpful.

via Google
Mike Sproat
Mike Sproat

Great people and helpfulness.

via Google
Christopher B.
Christopher B.

Love this place and the only store to carry prestine blue wich is the best water chemicals money can buy. Hands down can't beat this family owned business.

via Google
Michelle Mybell
Michelle Mybell

Been using Valley Pool for years. Won’t go anywhere else! Thanks for always having what we need and providing excellent service!!

via Google
Virginia Hice-Candelore
Virginia Hice-Candelore

They take their time to explain everything to you and you don’t feel rushed. Great customer service

via Facebook
Irene N Chad Chase
Irene N Chad Chase

Very helpful!! I dropped my water sample off and had my results in 10 minutes. They got me everything I needed to get my pool water swim ready. Thanks

Response from business owner

Thank you Chase, We look forward to seeing you throughout the season!

via Facebook
Cathy Robb
Cathy Robb

Love Valley Pools, always helpful, and very knowledgeable!

via Google
Bernadette Scott
Bernadette Scott

Today I purchased a new sand filter for my pool. I went to the Monroeville store. Jesse the store Manager helped me and answered all of my questions. I highly recommend the Monroeville store and definitely ask for Jesse! I give him 5 stars…

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via Facebook
steve bigos
steve bigos

Staff very helpful, they explain everything, even when I ask a million questions they are very patient and informative, recommend for everyone to try them and they have a lot of accessories

Response from business owner

It was our pleasure helping you, Steve! Thank you for the review and let us know we can ever help you again!

via Google
frank moux
frank moux

I was greeted with a new employee and then the manager took over experience was wonderful you let me in the right direction first time I took advice lol

Response from business owner

Thanks for the review, Frank! We do our very best to make sure our entire team has the knowledge to help you out with anything you need! See you soon!

via Google
Jen Wandless
Jen Wandless

The staff is always super helpful

Response from business owner

Thanks for the review, Jen! That's why we're here! Let us know if we can ever helpw ith anything else!

via Google
Christopher F Small
Christopher F Small

Valley pool & spa are very knowledgeable and friendly.

Helped me get everything I need to start my pool this year.

10+

via Facebook
Chris Small
Chris Small

Very knowledgeable staff and very helpful.

Response from business owner

Thank you, Chris! We make sure our team is constantly learning to serve you better!

via Google
Lisa Onderko
Lisa Onderko

I am new to being a pool owner and they where so helpful … I would recommend anyone to go to them

Response from business owner

Awww thanks, Lisa! Stop in and see us anytime!

via Google
Robert Vasko
Robert Vasko

They carry a good supply

Response from business owner

Thank you, Robert! We always try to have the best selection we can find for pool and hot tub owners.

via Google
Sean McKinney
Sean McKinney

Great people. No pressure selling, very informative, friendly. I highly recommend.

Response from business owner

Thank you so much for the recommendation, Sean! See you soon!

via Google
Amy Wilson
Amy Wilson

They are very helpful with all of the question I have on my pool and hot tub!

Response from business owner

Thanks, Amy! We appreciate it! We love helping people so spread the word for us!

via Google
Vincent James DiCenzo Jr
Vincent James DiCenzo Jr

Always great service and friendly faces

Response from business owner

Thanks so much Vince!

via Facebook
Kathy Rossi
Kathy Rossi

Always helpful, super friendly staff. Always have what I need!

via Facebook
From 448 reviews
Fran Matten
Fran Matten

Sales person explained differences between sauna types and models. Their pricing was fair and installation was free and was done efficiently by their crew.

via Google
Mary Schweizer
Mary Schweizer

Great service and very friendly

via Google
Paul Brauer
Paul Brauer

I was given great tips on draining my hot tub. I felt I wasn’t getting all of the water out and it was recommended that I purge the jets with a shop vac. Great idea!!

via Google
Denice Withrow
Denice Withrow

I was able to get exactly what I needed for my hot tub maintenance. Everything was properly explained and the service was extremely friendly.

via Google
Herb ross
Herb ross

Good sales team. Chris showed us how to use chemicals and was very knowledgeable about the products and how they work. We will continue to come to this store for our needs

via Google
Harry Dougherty
Harry Dougherty

Very nice and helpful the employees were very helpful.

via Google
David Perlmutter (DavePerls)
David Perlmutter (DavePerls)

We had issues with our pool leaning towards our hill after install. Valley pools was responsive and helped to get the sub contractor out and fix the issue

via Google
Brenda D'amore
Brenda D'amore

Everyone in this store is so helpful and kind! So refreshing in todays world!

via Google
Carol Yingling
Carol Yingling

Fast friendly service

via Google
Greg Suhoski
Greg Suhoski

Very professional courteous answer all my questions without any attitude.

via Google
Tiffany Alger
Tiffany Alger

Excellent service

via Google
Mike Silhol
Mike Silhol

Great place for information an. Supplies

via Google
Linda Elias
Linda Elias

They were very helpful. And so nice

via Google
robert leonard
robert leonard

The salesman was very helpful and professional. I appreciate the time they talked to spend with me explaining everything in detail.

via Google
Ed Reiser
Ed Reiser

Easy quick purchase, had what I needed in stock.

via Google
Paul Devilling
Paul Devilling

Great service and I had what I was looking for in 30 seconds. Awesome

via Google
Jeff farelli
Jeff farelli

I always have a good experience here…….staff is known n helpful

via Google
Marie Dicicco
Marie Dicicco

Wonderful the man that helped me was great! He took the time to make sure what I needed was the right thing and even informed me of a huge sale that was not posted in the store! This was my first time at the Robinson store, I have gone to …

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via Google
robert fox
robert fox

Extremely helpful.

via Google
Mandy Byrd
Mandy Byrd

Very professional and knowledgeable staff!!

via Google
Zeyu Su
Zeyu Su

I am very satisfied valley pool &spa Robinson staff service. They are very nice, helpful., professional .

via Google
Mike McCaskey
Mike McCaskey

Great to see the store so close to our home. Lots of products available. And great help with choosing the right ones.

Thanks much, sure to see again.

via Google
marianne hazen
marianne hazen

So glad we chose Valley Pools when purchasing an above ground pool. They have helped me immensely during our first pool summer!

via Google
Lquo
Lquo

Very informative and helpful. Katie was great and answered all of our questions. Great selection of products too.

via Google
Pamela King
Pamela King

Excellent!!

via Google
Jennifer Mallery
Jennifer Mallery

So far I have been very pleased with my experience with Valley Pool and Spa. I am not getting timely response from the installation contractor and still don't have an install date.

via Google
Ryan Giovengo
Ryan Giovengo

Very helpful. Much better experience than pool city !

via Google
Dan Beadling
Dan Beadling

Friendly and knowledgeable staff. Always helpful.

via Google
Bill Foertsch
Bill Foertsch

The gentleman professionally helped directing on what type of PVC item for a heater/filter.

via Google
Stacey Hoffman
Stacey Hoffman

He was nice guy

via Google
Laura Moore
Laura Moore

(Translated by Google) Lovely. You.

(Original)

Lovely. Ty.

via Google
Aaron Skinner
Aaron Skinner

The sale person that helped me was super friendly and knew exactly where the product I needed were.

via Google
jacobiskulls
jacobiskulls

Excellent customer service! The associates solved my problem today.

via Google
Toni Reagan
Toni Reagan

Excellent, friendly service.

via Google
Bill Crawford
Bill Crawford

great staff, well knowledged, very

helpful and fun

via Google
Timothy Velasquez
Timothy Velasquez

Your people are amazing. I am a Tech for Pool City dealer 12160. These folks in Robinson and in Washington PA, are exemplary. I am proud to be a part of this co partnership, because there is a professional courtesy amongst us. GREAT JOB Y'…

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via Google
Josh Wilson
Josh Wilson

Fast, helpful, friendly service!

via Google
Katheryn
Katheryn

Went to valley and had such a fun experience!! Everyone was so friendly and fun!! Christopher helped me and told me so much information that I really needed. My pool looks amazing too !

via Google
Kelly Molka
Kelly Molka

Katie was very friendly and helpful! I appreciated her suggestions. I will be back!

via Google
Danine Kelly
Danine Kelly

Steve and staff are so honest and friendly to work with. We love our new Hot Springs Pulse Spa. The "Party" tub! 🙂

via Google
Sandi Kline
Sandi Kline

I went in asking for a pool robot and the clerk took me right to them and explained which robot would be best for my pool. Excellent service.

via Google
Jake Harms
Jake Harms

1st time pool owner. Anthony was great. Helped us with everything we needed and didn’t pressure us to bye anything. Will be getting all my pool supplies from them.

via Google
Barbara
Barbara

Very friendly and very helpful. Great selection.

via Google
Jamie DiGiulio
Jamie DiGiulio

The store is clean and organized. No one really asked if I needed help as it took me a while to find what I needed but I eventually found it. The cashier was friendly and asked me if I wanted to join the rewards program which I happily did!

via Google
Heather Steadman
Heather Steadman

I went in and forgot what the chemical was I needed. I explained to the girl, she knew exactly what it was. I was back on my way in minutes!!

via Google
Karley D
Karley D

Great place,! Friendly employees, I highly recommend.

via Google
Laura Long
Laura Long

Just wanted to think Valley pool and spa in Robinson. They are very helpful. I enjoy going up there every time I go. They are very knowledgeable very friendly. I would highly recommend them.

via Google
Amber B
Amber B

I recently bought a home that came with a huge pool. I was (am) completely ignorant to the process of owning one-not only has the sales people at counter been great, the dispatch team as well as Joe and Logan (service techs) all have been …

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via Google
Dennis Jazudek
Dennis Jazudek

Knowledgeable employees and prompt service

via Google
Alex Sinkamba
Alex Sinkamba

The staff were very willing to help without asking .

via Google
Jerry Patton
Jerry Patton

The young lady that waited on me was great very good customer service

via Google
Sean Wickline
Sean Wickline

All around a great experience though I didn’t notice the tests and supplies given were for 10,000 gallons when we have 19,000 but that was probably just my hand writing.

via Google
EJC
EJC

Great customer service. Answered questions as needed. Wasnt pressured when browsing. Will return.

via Google
Robbie Taylor
Robbie Taylor

Second time here as they were great last time...will return. Very helpful, polite, and knowledgeable!

via Google
Cindy Sleva
Cindy Sleva

Such pleasant and helpful staff!

via Google
Cringy Moms
Cringy Moms

Katlyn was very helpful and nice.

via Google
Brittany Cozzo
Brittany Cozzo

Great customer service.

via Google
TDR Recycling
TDR Recycling

Brad was super informative! Staff was very friendly, overall excellent service.

via Google
Patti Ann Hunt
Patti Ann Hunt

Everyone at Valley Pool & Spa is always very helpful to me.

via Google
Courtney Amato
Courtney Amato

First Time in today, Anthony was very knowledgeable and helpful with our purchase! Thank you!

via Google
Kristin Clayton
Kristin Clayton

Great service . They always know how to help!

via Google
John Rattenni
John Rattenni

staff was helpful as

always and store is well stocked and convenient

via Google
Cathy Pushak
Cathy Pushak

Great experience ! Very knowledgeable !

via Google
Jason Stevens
Jason Stevens

everyone was helpful and nice as always. I came in just before closing and they were still willing to help with everything i needed. Thanks guys and girls.

via Google
Tyler Nauman
Tyler Nauman

Knowledgeable and always quick help/service

via Google
Kelly Ward
Kelly Ward

Excellent customer service!!

via Google
Chris Good
Chris Good

Good products, reasonable prices, and a wide variety of products.

via Google
Joe Warnagiris
Joe Warnagiris

Very helpful staff. Efficient

via Google
kathy decapio
kathy decapio

Very Knowledgeable workers. A very Large selection to choose from. Workers are very knowledgeable and helpful. Carried my pool cleaner to my vehicle . Brad explained the chemicals that I would need for my size pool. Gave me a print out …

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via Google
Amy Lillie
Amy Lillie

Kaitlyn was polite pleasant and professional!

via Google
Brian Alexander
Brian Alexander

Anthony was great, purchased a pool that day. Had to postpone because hoa wouldn’t let me put it where I wanted, but when we get details worked out, we will be purchasing through valley and Anthony

via Google
Emily Uzar
Emily Uzar

We use Valley Pool & Spa for almost all of our pool needs. They had the best price on pool stairs by hundreds of dollars, the coupons they have are great too. Friendly staff and knowledgeable.

via Google
Melissa Medvitz
Melissa Medvitz

Sales staff was very knowledgeable and helpful finding the filter parts we needed. Highly recommended

via Google
Scott Graff
Scott Graff

AWESOME staff! My "Go To" place for pool stuff.

via Google
D Adams
D Adams

Taylor has provided outstanding customer service far exceeded my expectations. Thank you!

via Google
John Mcmullen
John Mcmullen

Quick easy for supplies

via Google
April Roccia
April Roccia

Great people !!!! They ALWAYS help us when we need something from their stores !

via Google
Ed Auth
Ed Auth

Overall great experience. Very helpful sales staff. I would highly recommend them to anyone looking for a pool,spa, or anything else related to swimming.

via Google
Brandy Layman
Brandy Layman

Anthony is exceptional! We love our spa!

via Google
Stacy Madeja
Stacy Madeja

Awesome pool place they always help me with all my pool chemicals and our hot tub chemicals. They take their time to explain why are using each chemical..

via Google
Lesli Manbeck
Lesli Manbeck

We went to the hot tub expo in Monroeville. We were torn on which company to buy from and was leaning toward a jacuzzi brand from pool city. After doing our research my husband reach out to our local Robinson location where he got ahold of …

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via Google
Candie Burnette
Candie Burnette

We absolutely love Valley Pool & Spa. They take very good care of us as soon as we walk in. My Husband and I couldn’t have chosen a better place. Thank you for the great service and will always highly recommend Valley Pool & Spa!!!

via Google
Cory Peterson
Cory Peterson

Seems like I’m always buying more stuff when I go.

via Google
Robert Sobek
Robert Sobek

Informative salesman who was very honest and knew his stuff. All personable and helpful staff. Great delivery and quick too. Went back for start up chemicals and they left no stone unturned. Great places and people!!

via Google
Laura Mitten
Laura Mitten

Great customer service. I called ahead to see if they had an item and they had it waiting for me at the counter. Very friendly, and patient when I remembered I needed on more thing!

via Google
Nick Beagle
Nick Beagle

Stopped in November 15th to pick up some supplies for a hot tub that came with our house. I have never owned a hot tub, and had no idea where to begin when it came to getting it up and running.

I did not know the size or any information …

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via Google
Terrie Hughes
Terrie Hughes

My visit was very informative, helpful and friendly. The sales person helped me tremendously and he did not make me feel like I was stupid. He was patient and very knowledgeable. He was able to answer every question I had and taught me a …

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Response from business owner

Hi Terrie, we really appreciate this high rating. If there is anything we can do to improve even further, please don't hesitate to reach out. Your opinion is important to us, and we'd love to make sure your next visit is nothing less than 5-star worthy!

via Google
Sandy OShea
Sandy OShea

The closing of my pool went very smoothly. Mark is very knowledgeable and knew exactly what needed done. They were done within an hour.

Response from business owner

Sandy, thank you for sharing this positive feedback with us. Our team is very passionate about the work that they do and ensuring customer satisfaction, so it's great to hear this was reflected in your service. I will be sure to let Mark know you left these high praises. Thanks again.

via Google
Dana Kostishack
Dana Kostishack

Very informative

Response from business owner

Hi Dana, we’re thrilled to read that you were pleased with the service you received! It truly brings us joy to share our knowledge with our community, and we are glad to see that was reflected in your visit with us. Thanks for choosing Valley Pool & Spa – Robinson, and we hope we’ll see you again very soon.

via Google
Wayne Resetar
Wayne Resetar

Store very clean and well stocked. Personnel were extremely helpful. Signed up for rewards. Looking forward to next swim season and going to this store for all our needs.

Response from business owner

Wayne, we are elated to see this wonderful rating! Thank you so much for visiting us at here Valley Pool & Spa- Robinson and sharing this positive feedback about your experiences. It's our pleasure to be able to serve such kind customers like yourself, and we look forward to seeing you on your next visit!

via Google
Tracee Barnhart
Tracee Barnhart

The two associates we're awesome with us. Took their time explaining things and making sure we understood the new chemicals we were purchasing. This is for mine probably fourth visit, just as knowledgeable and helpful as my previous …

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Response from business owner

Tracee, we are so happy to hear that you had a great experience at our location. Our whole team works hard to keep our customers happy, so it’s always amazing to hear that we’ve succeeded in that goal. Thank you for giving us a chance to serve you, and we hope to see you again soon!

via Google
J. Co
J. Co

Staff very helpful and educational. Gave great directions how to care for my pool and advice . I really appreciate them.

Response from business owner

Wow, J, it is such a delight to read about your experience at our location! It’s so satisfying to know our team was able to provide you with effective and helpful service. We appreciate you leaving us such a thoughtful review, and we will be sure to share this feedback with the team!

via Google
Patrick McCoy
Patrick McCoy

Taige was awesome to buy our pool from and they've been super helpful since. The only issue we had was B&T Installations is garbage.

They wouldn't excavate our yard because they don't have a backhoe that can get in so wouldn't hand dig it …

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Response from business owner

Thank you for taking the time to rate your experience at our location, Patrick! It prides us to know that we have offered you the level of service you deserve as a valued customer. We can't wait to have you back.

via Google
Jim Matthews
Jim Matthews

All went well! The guys were on time and did a great job!

via Google
Daisy Duke
Daisy Duke

Gentleman was very helpful with exactly what I need.

via Google
Darell Frank
Darell Frank

Staff was very friendly and helpful. The store has everything you will need to enjoy ur pool or spa.

via Google
Jason Figley
Jason Figley

Open good hours, best prices I found in the robinson area, and were very helpful.

via Google
Kathleen Evanochko
Kathleen Evanochko

Going to a pool store because things break is never fun. But these guys and gals make it less stressful. I’m so glad i was turned onto this place. Immediately welcomed. Everyone is friendly. They answer any and all questions and their …

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via Google
Douglas Barker
Douglas Barker

Prompt and professional service to deal with my ailing pool water.

via Google
Sean McCool
Sean McCool

we bought a 24 foot 52 inch high round pool. up graded the liner, bought the armored bottom and padded sides to protect the liner and bought the upgrade cartridge filter. also bought the steps instead of a standard ladder.

Taige @ Robinson…

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via Google
From 773 reviews
Sphesihle Ka Mamakhe
Sphesihle Ka Mamakhe

I normally do not leave reviews, not sure why but I’m compelled to do so for Mrs. Robert Stella . Its much more than just a place to trade and change once standard of living. It’s a platform that teaches all her investors how to be …

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via Facebook
Mike Amico
Mike Amico

Sue and team were AMAZING! Helped me find all I was looking for and saved me $189.

via Google
JANE HYSKELL
JANE HYSKELL

Was waited on instantly. Staff was very friendly and fast.

via Google
Bobby Lasko
Bobby Lasko

Adam is great and helpful

via Google
James Gunsallus
James Gunsallus

Always happy to visit my local store and interact with the great folks working there.

Always a cordial and enjoyable experience!

via Google
Ray Gajtka
Ray Gajtka

Great people at your Washington store!

via Google
Tiffany Stinger
Tiffany Stinger

Amazing people with excellent service!!!

via Google
Jim Pond
Jim Pond

Tyler was extremely helpful waking us through the all of the details for closing of our pool.

via Google
Terri Waxter
Terri Waxter

The sales associate was very helpful and knowledgeable. Thank you

via Google
Miriam Miller
Miriam Miller

Tyler Summers is a fine young man. It is great with customer service. He knows his job and helps his customers to the full extent . He is very knowledgeable. We notice his fellow team members seek him out for help with customers and …

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via Google
Chad Housel
Chad Housel

From sales to delivery had a great experience with this company! Will be doing business here again! Thanks for all you do!

via Google
Joanne Easterday
Joanne Easterday

Manager and salesman terrific! Manager so in tune with us. Bought a pool heater from him a few months back. He remembered us. Lots of fun, too! Great sense of humor. Salesman was sooo helpful and answered questions we had concerning a …

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via Google
Barb Mele
Barb Mele

Very friendly staff!! System went doen due to weather but they were very apologetic!!

via Google
Craig Quinlan
Craig Quinlan

Adam has been a big help with a copper problem I’ve been having. A real professional! Thank you

via Google
Daniel Henn
Daniel Henn

Sue at your washington store is amazing very friendly and knowledgeable i came in with broken pieces from a valve she got me what i needed answered all my questions and i was on my way in no time. I would recommend her to anyone .

via Google
Margie Stoffa
Margie Stoffa

Good friendly service.

via Google
Rachel Schroer
Rachel Schroer

Staff are always friendly, knowledgeable and helpful.

via Google
Nancy Horr
Nancy Horr

Very fast and courteous service!

via Google
Dan Parlak
Dan Parlak

Adam was very helpful

via Google
Jimbo Slice
Jimbo Slice

Excellent customer service with reasonable prices.

via Google
Laurel Celani
Laurel Celani

Tyler and Ryan were extremely helpful in helping us decide on chemicals and accessories for our new pool. They both were extremely knowledgeable and extremely courteous.

via Google
Jessie Ascencio
Jessie Ascencio

Nice

via Google
mindy mccartney
mindy mccartney

Very helpful

via Google
Dennis Joseph Courtney
Dennis Joseph Courtney

Stuck with my problem and found a solution. My pool will be managed by Valley from now on.

via Google
Jenifer Dino
Jenifer Dino

Staff was very helpful and listened to my needs. Very knowledgeable when I asked questions

via Google
Tammy Fidel
Tammy Fidel

The Mgr. Tyler Summers in the Washington, Pa. Store was Great! He was very informative and explained everything in detail. I Highly recommend this place Business for your Pool needs.

Tammy F

via Google
Marc Preston
Marc Preston

The staff at Valley Pool & Spa was incredibly friendly, knowledgeable, and helpful when purchasing our jacuzzi. I look forward to working with them in the future and would recommend them to anyone looking to purchase a new pool or spa!

via Google
A
A

My wife and I had an amazing experience with Taylor. A very knowledgeable and polite young man

.

via Google
Bob K.
Bob K.

Adam & Team are very knowledgeable and true professionals! Since I’ve been using and trusting this store, my pool water has been flawless.

Warm weather couldn’t come soon enough!

via Google
Angela Whoolery
Angela Whoolery

People were very friendly and helpful. Even though they didn’t have everything I needed they did give me other choices to go

via Google
Terri Rager
Terri Rager

Extremely helpful and very knowledgeable. Will be using the Washington Pennsylvania store from now on.

via Google
Justin Briley
Justin Briley

Valley Pool & Spa store had a diversity and quantity of products that were not available at where I normally shop. Customer service was excellent as well. I also appreciate the 3% discount for signing up which was applied to my initial …

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via Google
Michelle Skirble
Michelle Skirble

Best place to take get your water tested and to buy pool chemicals ans supplies. Jeff and Tyler are always super helpful. A couple of the other boys working there aren't as helpful unfortunately.

via Google
Donna Johnson
Donna Johnson

Great service very friendly and knowledgeable staff

via Google
Merranda Young
Merranda Young

Was very helpful with the pumps and their recommendations and knowledge of them. Friendly guy even tho they were busy

via Google
Excellent Guy
Excellent Guy

Easy withdrawal from my trade accounts directly to my Paxful wallet, with the help of the most recommended expert trader Mrs. Regina Nathan FX. It's time to make a breakthrough in the field of investment funds And this is already possible …

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via Facebook
Gina Johnston
Gina Johnston

Came with the delivery right on time and they were very quick and efficient. They went over everything about the hot tub and answered all my questions. Can’t wait to use it!

via Google
Rebecca Salisbury
Rebecca Salisbury

Great service and knowledgeable staff.

via Google
Veronica Vivirito
Veronica Vivirito

Always friendly

via Google
Ann Harder
Ann Harder

My pool opening went smoothly. The crew was personable and pdofessional.

via Google
den mad
den mad

Great job

via Google
Wray Schultz
Wray Schultz

Had quite a conundrum when my battery operated pool vacuum attachment broke, I needed to sweep the bottom of my pool. Unfortunately the vacuum was out of warranty and Valley didn't carry parts. The Assistant Manager Adam was able to put …

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via Google
Mary Jo Smith
Mary Jo Smith

Great to work with...very knowledgeable about their products, and pleasant.

via Google
Alexandra Colussy
Alexandra Colussy

They make pool maintenance so easy. I just take our water sample in and they tell me exactly what we need step by step. They also gave us every promotion they could this time including a free bucket of chlorine worth $100 that I otherwise …

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via Google
Kim Cain
Kim Cain

Staff was very helpful and knowledgeable.

via Google
Breanna Boyle
Breanna Boyle

Super helpful staff. It’s always the same people so you know they live their jobs!

via Google
Patricia Ramey
Patricia Ramey

For as busy as you were, they took there time with each customer.

via Google
michelle chicone
michelle chicone

Person seemed very knowledgeable and was patient with all of my questions!

via Google
Loren Cosentino
Loren Cosentino

Valley pool & spa never disappoints. Was in the Washington store today to purchase a new pump, and was fortunate enough to have Tyler assist me. Tyler was very informative and patient even though they were swamped with customers.

via Google
John Hogya
John Hogya

Good prices.

Great service.

Friendly staff.

via Google
J C
J C

Always willing to help in any way possible, very knowledgeable & friendly

via Google
mary pillow
mary pillow

I had the great fortune to have Tyler, the assistant manager, help me. I needed an old part for a pump researched. His positive wonderful attitude made a dull errand fun. He is the best! And I watched all the employees, every single one was…

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via Google
Michael Segers
Michael Segers

Friendly staff and always looking to help. With the current price of the chemicals this year I feel like I still got a good deal!

via Google
Nina Amendola
Nina Amendola

Adam was great! He walked us thru what we need to have a beautiful pool this year!

via Google
Cheryl Zrimm
Cheryl Zrimm

Friendly helpful staff. Reasonable prices. Large selection of ALL things pool and spa related.

via Google
David Hoskowicz
David Hoskowicz

Great Customer Service! Extremely knowledgeable about the product you are looking for.

via Google
Kenneth Boda
Kenneth Boda

Just bought a hot tub and it was a good experience with the Charleroi store , everything went smooth !!

via Google
Liz Miller
Liz Miller

Purchased a new liner for our above ground pool. The 3 guys that helped us were amazing. They answered all our questions and kept us in the loop with our special order.

Thank you

via Google
James Maxwell
James Maxwell

Enjoyed our experience, and we bought a pool

via Google
Margie Six
Margie Six

Tyler and Susan are great! Always pleasant and helpful . I always have received excellent service from all employees.

via Google
Frank Wozniak
Frank Wozniak

All associates were great and knowledgeable I got exactly what I needed and they tested my spa water quickly and professionally

via Google
Dave Wagner
Dave Wagner

Great staff at the Washington location. Always efficient and available to provide advice and guidance that is extremely helpful to this first time Hot Tub owner !!

via Google
Right on the Mark
Right on the Mark

Mark the tech was awesome! I would definitely give him and the company 5 star rating!

via Google
Donna VanTassell
Donna VanTassell

From deciding which hot tub to purchase to getting the water balanced to getting some minor issues fixed and to buying accessories, this store and its employees are top notch. Tyler helped sort out which hot tub was best for us and Susan is…

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via Google
Kent Bowman
Kent Bowman

Very helpful and accommodating. A rewarding shopping experience

via Google
Holly Beton
Holly Beton

Very professional & knowledgeable on spas. Answered all our questions & were very helpful.

via Google
Laura Sibert
Laura Sibert

Customer service is always great!!

Response from business owner

Hi Laura, we really appreciate your generous rating and review! There's nothing better than hearing that our customers are consistently receiving top-notch service. Thank you for your support and for choosing us here at Valley Pool & Spa – Washington.

via Google
Johanna Hoyt
Johanna Hoyt

Always helpful!

Response from business owner

Johanna, we are elated to hear that you continue to receive top-notch service at our location! Our team will be so happy to hear that their service is appreciated. It's our pleasure to serve such kind customers like yourself, and we look forward to seeing you on your next visit.

via Google
Christy kelly
Christy kelly

Excellent service, extremely helpful staff!! Very professional!! Would recommend to anyone!!

Response from business owner

Wow, Christy, reviews like this truly mean the world to us! There is nothing more fulfilling than hearing high praises and words of appreciation from the community that we love so much. Thank you for this outstanding recommendation and for being such a kind customer.

via Google
Linda Amon
Linda Amon

Good sales person. Explained everything.

Response from business owner

Linda, thank you so much for coming to visit us here at Valley Pool & Spa – Washington. We are absolutely delighted to hear that you had a great experience and that our team was able to answer any questions you may have had. It's helping kind customers like yourself that make our job that much better! We appreciate this lovely feedback and look forward to having you back soon.

via Google
Helen Scala
Helen Scala

Mark was great! Very friendly, walked us through what he was doing so that we could close our pool next year if we wish. Was quick and well done. Thank you!!

Response from business owner

Helen, we’re ecstatic to hear Mark was able to provide you with excellent service while assisting you during your visit! It’s truly a pleasure for all of us anytime we have the opportunity to help such kind customers like yourself. We appreciate you taking the time to leave a review, and we look forward to being of service for all of your pool needs now and in the future!

via Google
Glenn Kocher
Glenn Kocher

Very helpful staff

Response from business owner

Hello Glenn! We are delighted to hear that our team was attentive and able to help you with all your needs during your latest visit. It fills us with pride to know that our service is appreciated by the community. Thank you so much for this review, and we hope to see you again soon!

via Google
Jo Lofstead
Jo Lofstead

The crew that game were top notch; prompt, courteous, neat, efficient. I was disappointed that the service manager did not respond to any of my phone calls or emails prior to and relating to the service call.

Response from business owner

Jo, we’re overjoyed to hear all the kind words about your visit to our location. Reading that you felt the service was top-notch is truly a delight. We apologize for any miscommunication that may have occurred and appreciate your candid feedback. We hope to see you again soon!

via Google
sherri miller
sherri miller

Wonderful place. Highly knowledgeable and friendly staff. Not trying to upset you, but always ensuring you have exactly what you need!

Response from business owner

Thank you so much for this outstanding review, Sherri. It's so amazing to hear we've been successful in our goal to offer our clients the best customer service possible. It's truly a pleasure to help such kind clients like yourself.

via Google
Marc Bankowski
Marc Bankowski

Friendly staff and fast service!! Don’t shop anywhere else!!!

via Google
Kevin Hunt
Kevin Hunt

Always when in store very friendly and helpful even if they might not have what I'm looking for but always helpful.

via Google
justine Reyes
justine Reyes

Very helpful

via Google
Eugene Bright
Eugene Bright

These folks are very helpful and knowledgeable. They took the time to assist us with our needs. They keep customer information on file so that when you return they have your history which assists in proper maintenance. We ended up changing …

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via Google
Jennifer Sinyard
Jennifer Sinyard

Super friendly & helpful employees! Great selection of products

via Google
Pete Keruskin
Pete Keruskin

Helpful & friendly...the products I needed were in stock.

via Google
Jane Antonelli
Jane Antonelli

The staff was very helpful and nice. They took their time explaining everything since we are first time pool owners. We never felt rushed and they said to call anytime with any questions. Overall we had a wonderful experience!

via Google
Vanessa Sassy
Vanessa Sassy

Your staff is amazing and helpful. First time pool owner have purchased from you at the end of the season when the pool was just installed Today I brought my sample in for the first time. They ran the sample, pulled the print out, and …

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via Google
Donna Gedrys
Donna Gedrys

Our young cashier was great. Very helpful, friendly and knowledgeable. Prices average.

via Google
Donna Buchanan
Donna Buchanan

Profession and courteous. Great customer service on purchase and delivery. Excited to get prepared and ready to use.

via Google
Keith Hickman
Keith Hickman

Great team in the Washington store!!!! Had problems with our pool last year the team worked me through the problems. Have a perfect pool and water balance this year. Would recommend valley pool to anyone for the great staff and help that …

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Response from business owner

Thank you Keith for the kind words! We are so glad that we were able to get your pool under control so you can enjoy your backyard fun! Look forward to seeing you throughout the summer.

via Google
Kandi
Kandi

The man that waited on us tonight was kinda grumpy. He wasn't pleasant. He seemed to not want us to ask any questions.

All the others we dealt with were great and very helpful, but not this guy.

Response from business owner

Hi Kandi, if you wouldn’t mind emailing Rick at Rick@valleypoolspa.com about your experience it would help us out greatly. Thank you so much for shopping with us!

via Google
Mike Bissett
Mike Bissett

the store was packed and everyone worked as a team and got people taken care of in a very timely manner

via Facebook
Deborah Hall Dusi
Deborah Hall Dusi

Very helpful staff. They always have what I need

via Facebook
Jessica Garrett
Jessica Garrett

PLEASE STOP AND READ: Do not purchase a pool unless you are installing it yourself or using someone other then their installer. I purchased my pool and paid for installation in March. Everything was paid in full. My pool is still not up. …

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via Facebook
Darla Savko
Darla Savko

The staff is very knowledgeable and able to answer all of my questions. Plus, they have the best assortment of pool products in the area.

via Google
Roxy Nestor
Roxy Nestor

love coming there by very help full and very friendly the one guy I get him alot. very nice

via Facebook
Leslie Brodnick
Leslie Brodnick

Great customer service. A bit expensive but overall a good place.

via Google
Trina Sible
Trina Sible

Always get great service at Valley pool in Washington Pa.

via Google
Terrance Cunningham Jr
Terrance Cunningham Jr

Very helpful friendly staff

via Google
Melanie Czadankiewicz
Melanie Czadankiewicz

Talked with Tyler. He was very knowledgeable and answered all my questions. Said I could call any time and they would be happy to help in whatever way they can. Super friendly and I will definitely be back.

via Google
Heather Camden
Heather Camden

Always a pleasant experience

via Facebook
Christine Cook
Christine Cook

The young man that helped me was amazing! He was so knowledgeable and helpful even when I asked dumb questions! He also didn’t try to sell me stuff I didn’t need, which makes me have more money to buy fun stuff there later! 10/10 would go …

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via Google
Anthony Campbell
Anthony Campbell

Great place to go for pool products. Friendly staff with knowledge of your needs. If your looking for great prices and great customer service, this is the place to go!

via Google
John Zaragoza
John Zaragoza

Susan was outstanding! We had a lot of questions regarding our pool and spa that came with our new home, and she was able to identify and retrieve the records of both, purchased from Valley Pools &Spa. She explained the features and …

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via Google
Doug Mickey
Doug Mickey

Knowledgeable service. Very helpful.

via Google
From 346 reviews
Peyton
Peyton

Im pretty sure Cameron helped us. My fiancé and I came from Bruceton mills to get chemicals for our new hot tub. He was very informative and knowledgeable about all products and what we would need. 10/10 recommend.

via Google
Ann Olech
Ann Olech

Good experience!! Helpful staff! Will cone again to shop🥰

via Google
Tina Reda
Tina Reda

Always so nice and helpful at the Uniontown, PA store!

via Google
Leighann Cannon
Leighann Cannon

We had a great experience at Valley Pool and Spa in Uniontown. From first inquiring online to shopping and purchasing our first hot tub, Cameron was helpful and courteous. 10 out of 10 recommend this store!

via Google
James Hercik
James Hercik

On time, worked fast on the setup.

via Google
Jaime Bittner
Jaime Bittner

Very helpful! Quick service!

via Google
michael lewis
michael lewis

She politely told me just drain it and refill it. You got problems. This is how to fix it. She explained it step by step

via Google
Elaine Gunderson
Elaine Gunderson

Followed directions completely with my concerns when installing the winter cover on our custom pool around a curved wall, without question. Excellent job. Did complete pool closing to our satisfaction. Workers were polite and knowledgeable…

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via Google
christi ohler
christi ohler

Chelsea was very knowledgeable and helpful.

via Google
Dale Phillips
Dale Phillips

Exceptional service and setup!!

via Google
Tammy Lehman
Tammy Lehman

Very helpful

via Google
Rhonda Martini
Rhonda Martini

Nicole was very knowledgeable with us whiling shopping for a new hot tub and pool !

Response from business owner

Thanks for the 5 starts Rhonda!! It was a pleasure meeting you & Bryon! I hope you enjoy your new hot tub & pool! If you need anything in the future, I'm happy to help!

via Google
Kelly Pierce
Kelly Pierce

Friendly and knowledgeable staff.

via Google
Rusty PW Nismo
Rusty PW Nismo

You had what I wanted and needed

via Google
Kathryn
Kathryn

Very good customer servive

via Google
Haley Bereiter
Haley Bereiter

Trish was amazing! Very informative and was thorough in her explanation of what specific filter and motor system we needed for our in ground pool. Valley Pool is a good place to go for any pool needs!

via Google
Bill Kemp
Bill Kemp

Very friendly. Asked if I needed help. Got what I asked for In 1 minute. Out the door. 🙂

via Google
Gladis Harris
Gladis Harris

The young lady.took care of me she made sure I got the correct items they have everything need to Set up for Jacuzzi and or Pool. welcoming.

Crew. they do price match..

via Google
Richard Watson
Richard Watson

Very helpful employees. Got what we needed

via Google
Peter Magerko
Peter Magerko

Professional service.

Friendly.

Very organized showroom.

Reasonable lead times .

via Google
James Ferrari
James Ferrari

The service tech was great can’t say enough about Tyler being very professional and knowledgeable Was disappointed to the service dept scheduling have to pay 150 up front even when under warranty a little aggravating and then sending …

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via Google
Renee Schaefer
Renee Schaefer

Nicole-so helpful! Labeled all my bottles and buckets.

Response from business owner

Thanks for the 5 stars Renee! If you have any questions, please reach out. We appreciate your business! Happy swimming!

via Google
Tim Rodeheaver
Tim Rodeheaver

Do everything from start to finish was professional and smooth! The guys came and delivered my new hot tub today and took the time to answer my questions and concerns and were quick and clean about it all. Thank you!

via Google
Nora Trenker
Nora Trenker

Had several questions about parts needed for solar heaters. The staff knew exactly what we needed and even went to get them for us. Great service!!!

via Google
Anti Dramaticz
Anti Dramaticz

Very polite and helpful staff!! Love this place!

via Google
Karen Wilson
Karen Wilson

The gentleman that delivered my Son’s Hot Tub were excellent. Couldn’t of been better

via Google
Daniel Hess (dhess938)
Daniel Hess (dhess938)

The buy process was excellent. The only problem we are having is getting in touch with the pool installers. I leave messages and nobody ever calls back. We have a pool that is sitting in out garage with no install date.

via Google
Shayne Wakinekona
Shayne Wakinekona

Great assortment of fun floatation and toys to choose from!

via Google
Adam Hertzog
Adam Hertzog

Super friendly and knowledgeable highly recommended

via Google
Shirl Veugeler
Shirl Veugeler

Very nice employees

via Google
Patrick Jenkins
Patrick Jenkins

Very welcoming group Chelsea was very helpful . Will be a return customer..

via Google
Lori M Illar
Lori M Illar

Very helpful and knowledgeable, there was a line but it moved quickly! quick Great customer service thank you! 👍

via Google
Colleen Fabriziani
Colleen Fabriziani

Patricia was a great employee i purchased a wonderful remote floaty for $59.99 for an infant to six months he will use today I highly recommend this store and made other purchases and will be back.

via Google
Edward Bricker
Edward Bricker

Very nice people. Great customer service. Very helpful with helping me getting my pool clear

via Google
Sam Murphy
Sam Murphy

Very helpful and friendly I was very satisfied with my experience

via Google
Robert May
Robert May

Excellent service. Chelsea was outstanding and very knowledgeable.

Response from business owner

Awesome! Thanks for shopping with us Robert!

via Google
Jason Myers
Jason Myers

Installation was quick and easy. Prompt and friendly delivery men.

Response from business owner

Thanks for the 5 stars!! We will see you when you come in for your chemical pickup!

via Google
Chrissy Brumley
Chrissy Brumley

I really appreciate the team that works at the Uniontown store. They are knowledgeable and friendly and always know how to make our hot tub relaxing and fresh

Response from business owner

Team work makes the dream work! Thanks for taking time to leave a review, Chrissy! It’s much appreciated!

via Google
Melissa Blaney
Melissa Blaney

I went to the Uniontown location- salesperson Cole was very knowledgeable & helpful! Great experience, will be back!

Response from business owner

Thanks so much, Melissa! We appreciate you!

via Google
Bill Kasovich
Bill Kasovich

Nice place to do your pool suply shopping plus

Response from business owner

Thanks, Bill! Stop in any time and bring a water sample and we’ll get you everything f you need for your pool or spa!

via Google
Jim Sheppard
Jim Sheppard

Beautiful store,friendly helpful staff.

Response from business owner

Thanks so much, Jim! We appreciate your time to leave us a great review!

via Google
William King
William King

Friendly and helpful staff !

Response from business owner

Thank you, William!

via Google
Erin Yarris
Erin Yarris

Trisha was very helpful and courteous. Had no complaints. Great experience.

Response from business owner

Great! Thanks for the review, Erin! See you again soon!

via Google
Margie Stoffa
Margie Stoffa

Chelsea is always a BIG help. She is knowledgeable and friendly. She’s my go to girl for questions.

via Google
Cheyenne Lowry
Cheyenne Lowry

The young lady that waited on me. There was very knowledgeable and polite. She got me the things I needed for my spa and told me how to use them. I will be returning for all my pool and spa needs

via Google
Donna Buchanan
Donna Buchanan

Fast and helpful service.

via Google
Kelcie Sztroin
Kelcie Sztroin

GREAT experience!

I ordered an IR sauna from them remotely/over-the-phone. Nicole was prompt in sending over all of the paperwork & making sure my questions were answered. Delivery was sooner than promised and the delivery men were ON TIME…

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Response from business owner

I'm glad you had a great experience! I greatly appreciate the 5 star review! Let me know if there's anything else we can do!

via Google
Denise Jarrett
Denise Jarrett

We just purchased a new pool from Valley Pools & Spa in Uniontown, to replace our old pool. Nicole Herndon was awesome! She is very knowledgeable, personable and patient! She answered all of our questions and took the time to make sure …

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via Facebook
Derek G
Derek G

My wife and I got our new hot tub here. Delivery day came and their install team put the tub in place in 10 minutes. Since then we've had some electrical issues, not their fault, but their service department is very speedy in their response…

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via Google
Caitlin Lake
Caitlin Lake

I had a lot of "stupid" questions having just inherited a hot tub when we bought our house. They were patient, kind and super helpful!

via Google
Rick Heller Jr.
Rick Heller Jr.

My experience at the Uniontown store was excellent especially because of the customer service Nicole Herndon provided. I was very apprehensive about purchasing a spa when I walked in to the store but Nicole made the entire experience very …

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via Facebook
TammysWorld
TammysWorld

Very knowledgeable and friendly staff.

Response from business owner

Tammy, it's such a treat to see that you had a pleasant experience with our team. We only want to provide our clients with the best service possible, and we are glad to know your visit reflected that. Please feel free to come back anytime, it's our pleasure to be of assistance!

via Google
Kim Zimcosky
Kim Zimcosky

Very knowledgeable and friendly. I would highly recommend them!

Response from business owner

Thank you for this awesome review and recommendation, Kim! We are constantly striving to offer not only the best customer service possible but also the knowledge needed to help our clients properly take care of their pools/spas. So, to hear we've hit the mark makes our day. We are grateful for your support and hope to see you again soon!

via Google
Kim Ross
Kim Ross

Great service, knew what the issues was right away. Parts order on the spot.

Response from business owner

If we don't have it, we will do everything we can to get you what you need! Thanks for the review and shopping with us, Kim!

via Google
Renee Davis
Renee Davis

The sales associate was extremely helpful. She educated me on how to care for my pool weekly.

Response from business owner

We don't call ourselves the experts for any other reason! Thanks for shopping with us and we hope we can help you with everything you may have questions on in the future! Thanks for the review!

via Google
barbara mccoy
barbara mccoy

They were very helpful ,as i knew little of what I came to buy, and came away assured within myself i bought what was best for me!

Response from business owner

We love hearing this, Barbara! Anytime you have any questions please ask away! We are here to teach you how to use your backyard investments to their highest potential while saving you time, and money! Thanks for shopping with us and see you soon!

via Google
Xx_evelyn TTv
Xx_evelyn TTv

Amazing customer service Thank you!!!

Response from business owner

Evelyn this is our top priority! Thank you for shopping with us!

via Google
Lori Smarr
Lori Smarr

Great experience! Nicole was fabulous! She took her time and answer the hundreds of questions we had. Purchased a 24x52 Tamara pool.

Response from business owner

Hi Lori! Thanks for the great review! I know you guys will love it! Enjoy the rest of the summer swimming in your new Tamara pool. 🙂

via Google
Neville Kearns
Neville Kearns

Well stocked store. Friendly staff

Response from business owner

Thanks for the 5 star review! We will see you again soon!

via Google
dana thompson
dana thompson

Every time I go to Valley Pool and Spa, I always receive outstanding customer service. I am always greeted with a smile, and I feel that everyone is very knowledgeable on the products that are being offered at the store. I (and others …

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Response from business owner

Dana, you know how to make our little pool nerd hearts sing! Thank you so much for trusting us with your pool and shopping with us. We can't wait to see you again!

via Google
Stephen Higby
Stephen Higby

Nicole was awesome to work with on getting us a liner and everything we needed to replace the line for our pool. She didn't try to up sell us but professional.

Response from business owner

Thanks for the review Stephen! I'm glad I could help you guys out today! We appreciate your business!

via Google
Us Always
Us Always

Friendly and very helpful service...glad to become a customer 💯

Response from business owner

We're glad you became a customer, too! Thank you for your review and we'll see you soon!

via Google
Lyndel Tuggle
Lyndel Tuggle

the staff was very friendly and there was a very large selection and a lot of sales in the store.

Response from business owner

Thanks for the review, Lyndel! We hope you joined our email list so you know when all our sales are all year round! Thank you for stopping in and let us know if there is ever something you can not find in our stores!

via Google
jennifer hunt
jennifer hunt

Nicole was wonderful. I will definitely be back.

Response from business owner

Thanks, Jennifer! Nicole will be very pleased to hear your great review! See you real soon!

via Google
Elizabeth Quairiere
Elizabeth Quairiere

The woman who helped me was SO kind and helpful. I had no clue what I was getting for my new hot tub and she gave me a lovely laminated sheet with all the info I needed circled and filled up a box with everything I needed. It made my life …

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Response from business owner

Thank you so much for your feed back, Elizabeth! We appreciate your kind words and hope to see you back really soon!

via Google
Nathan
Nathan

Very helpful and got me fixed up for my hot tub.

Response from business owner

Thanks for stopping in, Nathan! We hope you can relax in your hot tub for many years to come! Let us know if you ever need anything!

via Google
Christina Heaton
Christina Heaton

Very nice and helpful

Response from business owner

We appreciate your review, Christina! Let us know if we can ever help you with anything else! We're the experts you can trust!

via Google
rachel edwards
rachel edwards

Very Friendly..

Response from business owner

Thanks, Rachel! You're not so bad yourself! Thank you for shopping with us and taking time to leave us a review, we hope to see you again real soon!

via Google
Nathan Holman
Nathan Holman

It is refreshing to have a great pool supply store close to home. The folks i have dealt with in the store are very helpful. Thank you Nicole for a great chopping experience.

Response from business owner

Thanks for the great review, Nathan! We appreciate your business!

via Google
Brenda Falki
Brenda Falki

Was very pleased with the service I received. Called ahead and they had everything ready for me when I got there.

via Google
Roxi Pierre
Roxi Pierre

Taylor is Excellent @ Customer Service !!! She answered all my questions and help me gather all my supplies !!! She was very helpful and knows her stuff !!! I would recommend her anytime !!! I will be back once the pool is up and running…

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via Google
Rodger M
Rodger M

We had very good service today thanks

Lorelei Scott
Lorelei Scott

Very helpful

via Google
Jan Guseman
Jan Guseman

Friendly and helpful staff throughout the purchase and spa maintenance experience!

via Google
Lesley Rice
Lesley Rice

I purchased my pool here and installed myself which I would just recommend paying them to do it. It’s not worth saving the little bit of money. I purchase all my Chemicals and have my water tested free throughout the year. All the employees…

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via Google
Ruth Ann
Ruth Ann

very friendly staff that is willingly ready to help.

via Facebook
John Detrick
John Detrick

Friendly, helpful, respectful

via Google
C Ely
C Ely

Great prices and a huge selection from hot tubs to small O-rings and chemicals

via Google
Charles Vaccaro
Charles Vaccaro

The cashier was very helpful and he spent time explaining things to me I appreciate it.

Response from business owner

We're here anytime you need us, Charles! Thank you for the review!

via Google
Mark D
Mark D

Service was good ,store has alot on stock have a hot tub will be stopping back,Welcome to the area needed a store like this.

Tracy Beers
Tracy Beers

Knowledge & helpful with info on closing a pool

via Google
Ruth Ann
Ruth Ann

Very friendly staff and helpful

via Google
Ryan Nichols
Ryan Nichols

Always great service and a decent price! Helpful staff!

via Google
MaryAnn Hensel
MaryAnn Hensel

kind and helpful knowledgeable staff

via Facebook
Beth Ann
Beth Ann

I am very happy with my pool and spa purchase that I made last year. The staff at Valley Pool and Spa in Uniontown and Charleroi have always been extremely helpful and very courteous. I highly recommend Valley Pool and Spa !!!!!!

via Google
Angela Neighbors
Angela Neighbors

A little pricey friendly staff

via Google
David Tristani
David Tristani

The sales force seems very knowledgeable and products are in stock

via Google
Ruth C
Ruth C

Everything went very well and the people are so helpful and kind

Patricia H
Patricia H

Everything was good Thank you,Pat!!! 🙂

denise merico
denise merico

Good customer service and quick

via Google
John Seto
John Seto

very knowledgeable about what I needed and very helpful and nice employees. I will recommend this store 👌

Response from business owner

Thank you for shopping with us John! We appreciate you trying out our new Uniontown store!

via Facebook
Dan Kelly
Dan Kelly

First time there. The person I dealt with was personable,knowledgeable, and very professional

via Google
James E
James E

Quite pleased with the way I was taken care of got lucky too everything was on sale saved thousands

Jimmie S
Jimmie S

Thank you very much. Everyone was polite helpful and knowledgeable. 🙂

Jesse W
Jesse W

Things were great definitely would shop there again.

John Fedora
John Fedora

Very clean organized store lots of help

via Google
Nancy Johnston
Nancy Johnston

Nicole Herndon was excellent in the right stuff for our hot tub.She was great. Will come back and get more stuff.

Response from business owner

Thank you for sharing!

via Facebook
Carroll V
Carroll V

5 stars, they had exactly what I was looking for. The store is laid out nice and neat. Kind and informed employees.

Derrick Spooner
Derrick Spooner

Great selection of reasonably priced pool supplies and chemicals. Friendly staff.

via Google
Paiten Hetrick
Paiten Hetrick

Very helpful good customer service

via Google