From 271 reviews
Beth Creighton
Beth Creighton

Great service every time!

via Google
Teresa Barnes
Teresa Barnes

Blake was very helpful & knowledgeable with our above ground pool start up system. We look forward to doing many years of business at his location.

via Google
john Tarr
john Tarr

Great people

via Google
Rob Spence
Rob Spence

Excellent service knowledgeable people.

via Google
Donna Hurd
Donna Hurd

Staff was very helpful in trying to to find the correct filter for my spa

via Google
William Blakley
William Blakley

Very helpful!!

via Google
Niki Stingle
Niki Stingle

Our sales person Leigh Ann Fox was very helpful, knowledgable and friendly and helped us pick out the best dolphin pool cleaner for our size pool. Excellent customer service!

via Google
Karen Prouty
Karen Prouty

Very helpful associates at the store. Everyone there was very nice.

via Google
Mark Campbell
Mark Campbell

Well stocked store. Helpful employees.

Response from business owner

Thank You for your feedback Mark, Have a Happy Thanksgiving !!

via Google
Amanda Ewing
Amanda Ewing

The staff are so friendly and helpful I love going in their store. Prices are high I feel. But hard to go anywhere else

Response from business owner

Thank for your feed back, we hope you have a Happy Thanksgiving !!

via Google
Kim Fizer
Kim Fizer

Excellent service and always very friendly!

via Google
Timothy Jenkins
Timothy Jenkins

Staff was courteous and helpful in finding what I needed for my pool

via Google
Barry Allen
Barry Allen

Blake was excellent in helping us find the perfect spa for us. Service was top notch

via Google
Carole DiNardo
Carole DiNardo

Saleswoman was very friendly and helpful today! This was our first time shopping at this store. We will be back again in the future!😊

via Google
Dan Mathews
Dan Mathews

Little expensive, knowledgeable, you pay for what you get

via Google
Heather Craycraft
Heather Craycraft

Employees very helpful!

via Google
Stacie Rothenbuhler
Stacie Rothenbuhler

We needed a quick pool closing emergency repair, I called verified they indeed had the part and they had it waiting on the counter when I arrived ☺️

via Google
Marty Baugh
Marty Baugh

Quick and easy, in and out today.

via Google
kaye phillips
kaye phillips

Good customer service

Friendly staff

via Google
Tony Panas
Tony Panas

Leigh anne was a tremendous help! i almost purchased the wrong size cover but she looked up my purchase 7 years ago and told my i have a 21ft pool not a 18 ft pool. What a lifesaver she is. Is she the manager? She deserves a raise and …

read more
via Google
Angel Brunt
Angel Brunt

They did an amazing job getting my spa up on my patio. They had a steep hill and a tight space to get through by my deck, so it was a heck of a job to get it up to where it needed to be. They did great, didn't leave anything behind, and you…

read more
via Google
Renee Parrish
Renee Parrish

Knowledgeable folks answered Al our questions. Great experience with delivery and setup

via Google
Bill Baker
Bill Baker

Pleasant experience. Prices arnt cheap, but quality never is. Salesperson was attentive and very helpful

via Google
Shannon Gessler
Shannon Gessler

Always very helpful and kind at the St. Clairsville store.

via Google
Craig Bommer
Craig Bommer

Shawn was great

via Google
Jeff Gunn
Jeff Gunn

Great staff. Got what I needed and in my way. Thanks!!

via Google
Karen Nagy
Karen Nagy

Friendly personnel, lots of merchandise.

via Google
Scottie Crooks
Scottie Crooks

Very helpful and knowledgeable.

via Google
Staci Ogden
Staci Ogden

This was my first time in the store. I was extremely impressed by the selection of pool supplies. The man that helped us was very helpful and friendly.

via Google
Rayann Runevitch
Rayann Runevitch

Love all the supplies and anything pool you have an amazing selection with great prices!!

via Google
Vance Parks
Vance Parks

Very friendly and attractive staff, good prices and veteran friendly.

via Google
William Valentine
William Valentine

The employees treated me like family.When I asked for something she knew where it was and the price. She told me that your company didn’t go to Byesville Ohio for service that stopped me from buying a hot tub.

via Google
Shirley Anderson
Shirley Anderson

I went in for a pool liner and they had them in stock and staff was very helpful and nice

via Google
Brenda Miller
Brenda Miller

Perfect

via Google
George Stanley
George Stanley

This is one of the best pool and spa stores in the area.The service personnel are friendly and very helpful.

via Google
Brenda moore
Brenda moore

Very friendly service

via Google
kandi midcap
kandi midcap

Blake was very helpful. He took the time to show me how to set up everything. Love this store. They have anything and everything you need.

via Google
Jodi McFarland
Jodi McFarland

Came in to replace our pool dolphin. Very courteous and helpful. Store is always very clean and organized.

via Google
shawn mccleary
shawn mccleary

Very friendly and absolutely amazing service and help would recommend to anyone

via Google
Ralph Snyder (Skipper816)
Ralph Snyder (Skipper816)

Nice pool and spa store good selection of items very helpful.

via Google
Rocky Sutton
Rocky Sutton

The young lady was very helpful and took care of all the parts that I went after. I was pleased with their help from last year I just keep using them now and will in the future.

via Google
Bobbie Roth
Bobbie Roth

Always friendly and helpful.

via Google
Sharon Fetzer
Sharon Fetzer

Very nice salesman. Answered all our questions. Did not try to sell us something we didn't need.

via Google
candie panepucci
candie panepucci

Great friendly service !! They carried my shock to my car for me ❤️

via Google
Sarah Lewton
Sarah Lewton

Everyone is very helpful when Mema needs items for the pool.

via Google
Sheri Marshall
Sheri Marshall

I needed a specific hose for my pool pump and filter. They were very interested to help me with and did everything to get the products. The team work was exceptional. They made sure my needs were taken care of. They are a bit pricey but the…

read more
via Google
Jerri Sterling
Jerri Sterling

Valley pool has been awesome and they are very nice Thanks valley pool for awesome kindness

via Google
Jackie Kidder
Jackie Kidder

They were super when answering my questions.

via Google
Anthony James
Anthony James

Very kind,helpful guys delivered our hot tub today. You should probably give them a raise.

via Google
Michelle Brunner
Michelle Brunner

I came into the store today to purchase hoses for my pool pump. The store was packed, but an associate helped point me in the right direction while he was assisting another customer. The line was a good 15 minute wait, however, totally …

read more
via Google
Dez Desmarais
Dez Desmarais

This place is amazing. Super friendly and helpful staff. They really appreciate your business. This is the only store I will shop for my hot tub chemicals and accessories. You will not go wrong with these folks.

via Google
Angela Burns
Angela Burns

They have a amazing staff. We will be back thats for sure. They will be our new go to when it comes to our pool

via Google
Kathy Lucas
Kathy Lucas

Bought a pool pump in 2022 when I hooked my pool up and turn it on. It was very loud called Vally Pool, and spa in Saint. Clairsville told them what it was doing. No questions asked very nice told me to come over got me the same one and …

read more
via Google
Terri Mehler
Terri Mehler

Awesome with the variety of needed items and customer service was inviting and appreciated

via Google
JON BIZZARI
JON BIZZARI

Knowledgeable quick service and decent prices

via Google
Lana Kemp
Lana Kemp

The girls who helped me were awesome!!

via Google
sara woodburn
sara woodburn

Great experience buying out hot tub! Jerry took great care of us!

via Google
Missy Hooper
Missy Hooper

Very friendly and knowledgeable staff

via Google
Cody Wolford
Cody Wolford

Very helpful! I wasn’t there for the purchase (dad was) but I went in a few days before hand to figure out what I needed. They were very knowledgeable and friendly. And played with my son and gave him a toy. I will be back and would …

read more
via Google
Andrea Brueggemeier
Andrea Brueggemeier

Second time over two pool seasons I’ve worked with Tyler on a service call and he is super thorough, timely and pleasant.

via Google
Jenny Gibson
Jenny Gibson

Very friendly and knowledgeable! Huge inventory and very reasonable prices.

via Google
ed sambuco
ed sambuco

Very nice store that carries everything you need for your pool or spa. Great service too.

via Google
Fawn Thomas
Fawn Thomas

The staff was knowledge and helpful!

via Google
Millie Reed
Millie Reed

Very helpful and polite. I will be doing all of my business here 🙂

via Google
Stacey Brown-Brocklehurst
Stacey Brown-Brocklehurst

Very friendly staff and informative.

via Google
Michael Zink
Michael Zink

Greeted at door. Had what I needed. Delivered to my vehicle

via Google
John Obloy
John Obloy

The associate was courteous and knowledgeable. She told me and showed me what I needed to get my spa up and running. She gave me explicit instructions and told me to return with a water sample for testing. Excellent experience.

via Google
Lisa Zaucha
Lisa Zaucha

Jerry, did a great job of taking care of us! He was honest, polite, & helpful in helping us make a decision on which hot tub would work for us. He comes highly recommended!

via Google
Lou Leep
Lou Leep

Very helpful staff. I was quite impressed with the store.

via Google
Kim Hickman
Kim Hickman

The bomb. Com always great satisfaction

via Google
Randy Wallace
Randy Wallace

Very informative, they took their time and explained everything in detail.

via Google
Karen Rose
Karen Rose

Sales woman was very helpful

via Google
Shannon Frey
Shannon Frey

Went out to Valley pool and spa last night to get our water tested great service Awesome customer care and the Hot tub is Awesome Too !!!!

via Google
Dave Barker
Dave Barker

Great place to deal with. Professional sales people and delivery people.

via Google
Matthew Freeman
Matthew Freeman

Great service

Response from business owner

Matthew, we appreciate this 5-star rating! We strive to deliver top-notch service to all of our customers, so your review is extremely pleasing to read. It was a pleasure assisting you, and we look forward to being of service in the future!

via Google
Luther Smith
Luther Smith

Great service, great variety of products, and close to home. Highly recommend.

Response from business owner

Luther, thank you for taking the time to leave us this lovely review and recommendation! We are truly honored to be your go-to place for all of your pool & spa needs. It's our pleasure to be of service to our amazing community, and we hope to have you back again soon.

via Google
corey starr
corey starr

Great selection very friendly and helpful

Response from business owner

Corey, we are so happy our store was able to accommodate all of your needs! We pride ourselves on customer service, so it's truly an honor to receive such high praise from you. Thank you for taking the time to leave us this stellar rating. We look forward to being of service again during your next visit!

via Google
Sarah Kubacki
Sarah Kubacki

Always very friendly and helpful!

Response from business owner

Thanks for this fantastic review, Sarah! We are elated to hear that you enjoyed your visit to our location. We truly value our clients, and we love to see that reflected in your service. We truly appreciate this positive feedback and look forward to seeing you again soon.

via Google
William Kercher
William Kercher

Very helpful,informative and friendly staff. They carry a variety of products for pools and spas. I also noticed as I was leaving the store the infrared saunas on display. 🤔 I could use this for sure great way to relieve and de-tox the …

read more
Response from business owner

William, thank you so much for this superb review! Providing a wide variation of high-quality products, along with the best possible service to our community, is why we went into this business. We are over the moon to hear that we've been successful in doing what we set out to do and that our clients are appreciating our services. Come back anytime, we'd love to answer any questions you might have about your future infrared sauna!

via Google
dann campbell
dann campbell

vary nice people to deal with [witch is hard to find now days] everything was quick and easy , just as they said it would be.

Response from business owner

Hello Dann, we truly appreciate this lovely feedback and high rating! Our team works very hard to maintain a standard of excellence when it comes to customer service and the quality of our products, so it is very fulfilling to know that was reflected in your recent visit. Thanks again for your kind words and for being a fantastic customer.

via Google
Jennifer Christakis
Jennifer Christakis

Great customer service and friendly! They will definitely have my business!

Response from business owner

Thank you, Jennifer, for sharing this with us. It fills us with joy to know that we've earned the honor of being your new go-to place for all of your pool and spa needs! It's been our pleasure to be of service, and we look forward to having you back.

via Google
Patti Cooley
Patti Cooley

Shane was very knowledgeable and helpful

I'll definitely be back for all of my pool needs

Response from business owner

Patti, it's so lovely to hear that Shane was so thorough and helpful during your latest visit. There is nothing that makes us happier than to know we've gained the support of such a kind customer like yourself. We truly appreciate the high praises and look forward to seeing you on your next visit.

via Google
Bruce Brinkmeier
Bruce Brinkmeier

I thought prices here were reasonable, plenty of associates to help out with all the customers! Nice looking store!

Response from business owner

Bruce, thank you so much for this wonderful rating and review. As a business, our goals are to offer the best quality products at a great value and provide stellar customer service, so to hear we've hit the mark brings a smile to our faces. We appreciate the support and hope to see you again soon!

via Google
Holly Lestrange
Holly Lestrange

Great service, quick delivery and very helpful sales, service and staff. Highly recommend!

Response from business owner

Holly, we’re thrilled to hear about your lovely experience during your visit! It brings us so much joy to know you felt our service was quick and efficient. We truly appreciate such a kind review and hope to see you again in the future.

via Google
Joyce Starosciak
Joyce Starosciak

Wow what a great place. The people was very nice and very helpful … I wish they were there earlier this Spring I would of gotten my pool from there for sure ..The other place it wasn’t put in right …

Response from business owner

Joyce, we love and appreciate this thoughtful review! We're thrilled to hear your visit was much more pleasant than the ones you've experienced at similar businesses. It was a pleasure to serve you, and we hope to see you again in the future.

via Google
caroline beckwith
caroline beckwith

Always helpful.

Response from business owner

Caroline, this review was a treat to read. There's nothing more we enjoy than helping a customer in need, so it's lovely to hear you felt our staff met your expectations. We truly appreciate you taking the time to leave a review.

via Google
Mark Peltz
Mark Peltz

Very helpful and had what I needed to fix my pool.

Response from business owner

Mark, we are ecstatic that we were able to supply you with everything you needed during your recent visit. It is our pleasure to help kind customers like yourself. We hope to see you again soon and until then, enjoy the pool!

via Google
Lloyd Litten
Lloyd Litten

They have a huge supply of pools spas and hot tubs. Great service

Response from business owner

Thanks for shopping with us, Lloyd! We try to have everything you would need to enjoy your backyard oasis! See you again soon!

via Google
Melissa Ritchie
Melissa Ritchie

WOW @ the customer service!!! Finally a business that cares about you and what your needs are. Blake was Amazing and spent time with me. He answered all of my questions and did not rush me. I would highly recommend that you check this new …

read more
Response from business owner

Melissa, thank you so much for the review. Our top priority is customer service. We want to make sure you can create more happy memories with friends and family, which is really what life is about! Thank you for shopping with us and see you again soon!

via Google
Jo Anne Shope
Jo Anne Shope

The store experience was top notch! The delivery guys were not very friendly and I wish they would have been 1/3 as nice as the people in the store

Response from business owner

Thank you for the review, JoAnne! We hope you and James enjoy your hot tub for many years to come. Please let us know if you need anything!

via Google
Marsha Butler
Marsha Butler

Very happy with there directions on how to clear my pool up and it has been great all season. The best my pool has looked in years!!

Response from business owner

That's what we like to hear, Marsha! We try our very best to listen and figure out what may be the issue with pools that aren't clearing up. Sometimes it can be the easiest solution! We hope you had a ton of fun in your pool this summer and we'll see you soon for closing products!

via Google
Ronald Williams
Ronald Williams

What an amazing experience going into this place! Anything and everything you could want or need is there! Wonderful prices too! Very helpful employees makes it that much more pleasurable to spend your hard earned money! Quality is …

read more
Response from business owner

Thank you, Ronald! If you ever can't find something you need please let us know! We pride ourselves on being a one-stop pool shop for everything you may need. We also match our competitors so if you ever see a price that may not add up, let us know!

via Google
Jim Rowe
Jim Rowe

Great service

Response from business owner

Thanks for the stars, Jim! Much appreciated!

via Google
Alisha Taylor
Alisha Taylor

All staff very friendly and helpful

Response from business owner

Thanks Alisha! We appreciate it!

via Google
Karen Baltzell
Karen Baltzell

We purchased our new spa and had it delivered last Thursday! Everything, and I mean everything went well from the delivery to my spa lesson on water maintenance! We love our salesperson; the delivery men were very professional, and my spa…

read more
Response from business owner

Wow thank you Karen for the awesome review! We appreciate you! ❤️

via Facebook
stephanie bailey
stephanie bailey

They are very helpful and know there stuff and very good at what they do and nice

Response from business owner

Thank you, Stephanie! Please let us know if we can help enhance your backyard oasis in anyway!

via Google
Cole Naylor
Cole Naylor

Super nice people and great prices

Response from business owner

Thanks for the review, Cole! We'll see you again real soon!

via Google
Hank Horn
Hank Horn

Excellent choice of pool and spa chemicals. Nice selection of pools , spas and swim spas.

Response from business owner

Thank you, Hank! We research all of our products greatly before bringing them in for our customers so to have you notice is a great accomplishment! Thanks again and see you soon!

via Google
David Mankin
David Mankin

Found some items that I really like and come up with a few of my own ideas that's for later the ladies that were there were very helpful

Response from business owner

Thanks David we appreciate your patronage!

via Google
Pam B
Pam B

Love our new spa

Only thing wrong is there is a big gap on top of control panel, not sure it that is supposed to be there

Response from business owner

Hi Pam, thanks for the review! We are so happy you are enjoying your new spa! If you haven't already please send a photo of the issue with your topside controls to 1130@valleypoolspa.com and the managers see if anything can be done to fix it.

via Google
From 251 reviews
Heather Venesky
Heather Venesky

Great salesman and customer service. Dave was very knowledgeable and educated us on pools, that's how we decided to go with Valley Pool & Spa. Thanks Dave!

Response from business owner

Thank you Heather! Much appreciated.

via Google
Greg Criss
Greg Criss

Awesome products and service.

via Google
Chris Reiser
Chris Reiser

Purchased a sauna at the home show, guys showed up today to deliver it and set it up. They were done within an hour. Did a great job.

via Google
Jim Sablofski
Jim Sablofski

Rhonda, Travis and Nick are amazing and exceed my expectations with their customer service and knowledge. I cannot say enough good things about them!

via Google
Barbara Eskew
Barbara Eskew

Very helpful and great customer service

via Google
Dustin Smith
Dustin Smith

Always greeted as you enter through the day. Constant stock and inventory of all materials needed during the pool season. Super fair prices!

via Google
Karen Prouty
Karen Prouty

Employees are very helpful.

via Google
Carlo Sanelli
Carlo Sanelli

Dave with sales, Becky with delivery and the delivery guys. All of them took great extent to provide me and wife with top notch services. Along with Martin at BT Pool Install and Danielle

Response from business owner

Carlo, Thank You very much! We strive for excellence!!!

Rhonda LaValle

via Google
Christie Bruno
Christie Bruno

John was efficient & professional

via Google
Jeff Brown
Jeff Brown

The staff was very knowledgeable, extremely helpful and was a pleasure to talk to and work with.

Response from business owner

Thanks very much! We look forward to working with you guys this season!

Rhonda LaValle

via Google
Jacob Crafton
Jacob Crafton

This place was great and everyone that we talked to were really awesome. Nick was able to answer all the questions that we had and was super nice and friendly! The manager Rhonda was there as well and really made the process so smooth!

via Google
Robert M
Robert M

Great selection of products and very knowledgeable staff

via Google
John Donehoo
John Donehoo

Super friendly!!! Great service!!!

via Google
Carly P
Carly P

Great service !

via Google
Jayni K
Jayni K

Great sales team and service. Very knowledgeable with regard to the saunas!

Response from business owner

Thanks very much Guys!! Enjoy that Sauna!! :0)

via Google
Larry McAninch
Larry McAninch

I recently purchased a hot tub and custom sauna. David was very helpful and knowledgeable. I feel very confident in my choices. If you are considering a purchase do yourself a favor and go see David at Valley Pool & Spa in Cranberry …

read more
Response from business owner

Larry, Thanks so very much for the kind review!

via Google
Beckystraile1@gmail.com Liameastyn
Beckystraile1@gmail.com Liameastyn

I love valley pool! Helpful in every way!!

via Google
Kenneth Burton
Kenneth Burton

First off this is are first time buying a hot tube. Dave was awesome with in minute of us walking into the door at valley pools and spas in cranberry. Dave answered all our questions and found the perfect tube that was going to best fit…

read more
via Google
Astrovette ALF
Astrovette ALF

Great price and staff to help you!

via Google
Michael Fedorka
Michael Fedorka

Great customer service every time I’m in to pickup my soaps. Blessed to have found this business

Response from business owner

Michael,

Thank You so very much! We're Blessed to have clients like you!!

via Google
Karin Marak
Karin Marak

Always helpful, knowledgeable and friendly!!

via Google
Kelani Dudo
Kelani Dudo

Dave was very responsive and helpful. I filled out a form online and he called me within the hour. After our call he emailed me what we talked about. I met him a few days later to see the sauna models we discussed. He had them heated and …

read more
Response from business owner

Thank You Kelani! Enjoy your new Sauna!!

via Google
Denise Campbell
Denise Campbell

So helpful and nice

via Google
Steve Gazarik
Steve Gazarik

Knowledgeable people about pools, always willing to help.

via Google
Donna
Donna

Very Pleasant Staff, and very helpful

via Google
Jason Adams
Jason Adams

Great service. Nice and friendly. Very knowledgeable. Working with me on a follow up problem after install which he was able to fix.

via Google
Kayla Occhiogrosso
Kayla Occhiogrosso

The saleswoman was extremely helpful and knowledgeable! I appreciated her feedback and assistance. She was truly wonderful to work with and made sure I had everything I needed to close my pool.

via Google
Sara Dimond
Sara Dimond

The experience from start to finish was so easy and pleasant. David was so knowledgeable and professional. The delivery service team was outstanding given our tricky backyard. There was a small dent in one panel but they were quick to call…

read more
via Google
Barb Brown
Barb Brown

Always friendly always has what I need.

via Google
Joshua Silverstein
Joshua Silverstein

Great customer service every time! Friendly and knowledgeable staff.

via Google
Charles Ross
Charles Ross

Excited to get it filled with water!

via Google
Jeffrey Davison
Jeffrey Davison

Always have the genuine Hayward parts I’m looking for

via Google
Jessica Pritts
Jessica Pritts

Everyone is so Friendly

via Google
Stegans
Stegans

Amazing service, especially Hannah, helped me find everything i was looking for

via Google
Misty Conner
Misty Conner

Travis was super helpful and kind. Would definitely shop there again.

via Google
Charles Swayne
Charles Swayne

Great friendly staff. Very knowledgeable about pool supplies.

via Google
Joseph W. Kolo Jr.
Joseph W. Kolo Jr.

Fast and friendly. Recent rain and pollution attributed to the Canadian wildfires has been possibly affecting pool chemistry. It's nice that Valley is open on a Sunday. This way I had my water tested got a treatment plan with chemicals…

read more
via Google
Terry Stell
Terry Stell

The staff at the Cranberry store were awesome in helping me find the appropriate hose for an Intex pool. I had a landscaping "accident" with the original solar mat, so I got a replacement that didn't fit properly. Kudos to the staff!

via Google
John Michael
John Michael

Excellent people that were very knowledgeable and eager to help me.

via Google
Denise Sterrett
Denise Sterrett

Very helpful staff. Didn't take long to figure out what I needed to fix my pool water. Wrote every thing down for me and I was on my way.

via Google
Steve Capo
Steve Capo

Awesome store. Great service....Extremely expensive though....

Check Amazon for parts for your hot tub before you go here. Seriosuly. A heater core was 120 here. Same one on Amazon. Was 35. Same manufacturer too.

via Google
Christy kelly
Christy kelly

Excellent service!! Staff is very helpful and friendly and knowledgeable. I highly recommended using them!!!

via Google
Brendan Schmuck
Brendan Schmuck

Thanks so much you guys definitely gained my business so friendly and helpful

via Google
Debi Brown
Debi Brown

Travis seems to be my go to guy with all my pool issues and purchases but honestly the team is always so helpful, polite and professional. Very knowledgable

via Google
gene sally
gene sally

Was looking for a random pool part, was treated like their best customer. What I was seeking was in stock at a very reasonable price.

via Google
Scott Bowser
Scott Bowser

Great customer service and pricing was lower than other pool places locally

via Google
Amanda Mazzeo Mazzeo
Amanda Mazzeo Mazzeo

Staff is always helpful & knowledgeable

via Google
Bruce Wickline
Bruce Wickline

Great customer service

via Google
Mary Ann Cuddy
Mary Ann Cuddy

Angie was very knowledgeable and helpful today! Very patient and sweet.

via Google
Sam Smith
Sam Smith

All the sales people seem to be very courteous and helpful with what we needed to get for a pool

via Google
Shelly Rohm
Shelly Rohm

The employees at the Cranberry store are top notch! They are friendly helpful and make it a joy to shop at Valley Pool!

via Google
Laurie Morrison
Laurie Morrison

Nick couldn't have been more helpful. From the time we called, finding the part we needed, and in waiting on me when I picked up the part later in the day. He was pleasant and helpful. Also was a nice surprise that the part was in stock and…

read more
via Google
Josef Draganjac
Josef Draganjac

Excellent customer service. Excellent price. Excellent product.

via Google
Mark Wyman
Mark Wyman

Needed a new solar cover bought one online to replace mine but it only lasted two years. Rhonda at the Cranberry store ordered me a heavy duty one it came in within two weeks and I am very happy with it. Will definitely return for my pool …

read more
via Google
Hannah Nicole
Hannah Nicole

Incredible customer service and very nice store!

via Google
John Blyth
John Blyth

Super helpful staff. Great selection of pool and spa product and supplies. Overall a win win in my book. I know where I'll be shopping from now on

via Google
Joseph Stein
Joseph Stein

Picked up a pool heater and the staff was fantastic! Very friendly and willing to assist!

via Google
Sheila Guzzy
Sheila Guzzy

We just had our pool installed 3 days ago and this was my first time to Valley Pool & Spa. Travis was SUPER helpful and patient as he helped me get all the items on the list! I will definitely be back to shop at their store! Thank you so …

read more
via Google
Donald Ravasio
Donald Ravasio

Having issues with a pool robot. They allowed me to bring it in right away even though it was not purchased there. Thank you!

via Google
Michael Fisher
Michael Fisher

They were great! Purchased my pool heater through them. They helped load it onto the trailer, helped coordinate the installation, and everything. All I have to do is prep the area and get electric to it.

via Google
Jordan
Jordan

Great 1st experience here. Was promptly greeted, guided to what i needed, and signed up for their rewards program which netted me a discount on the initial purchase. Will definitely be back!

via Google
Laura Negley
Laura Negley

Friendly and Great service

via Google
Chris & Stephanie Nestor
Chris & Stephanie Nestor

Friendly and helpful staff. I’m a newer pool owner and they have made it so easy! They’re knowledgable and take the time to explain things.

via Google
Michelle Wilson
Michelle Wilson

Great customer service!

via Google
Heidi Jabaut
Heidi Jabaut

Great customer service! Educated us on hot tubs on things I had no idea about.

via Google
Joseph Woodell
Joseph Woodell

Great knowledgeable people. Did not push for upsell. Fair prices. Great all around experience.

via Google
Kim Munch
Kim Munch

Delivery of swim spa was smooth and the guys set up everything. There was about 6” of water at the bottom of the “pool” side which soaked all of the boxed equipment. The additional equipment fell apart due to the wet cardboard. One of the …

read more
via Google
Richard Walmsley
Richard Walmsley

Management were very helpful and personable. It was a pleasure doing business there. Thanks for the Flamingo!!

via Google
Heather Brutout
Heather Brutout

This was my first time at this store. The store is beautiful, clean and new the staff is friendly and helpful.

We got all the chemicals we need for this springs pool opening. My only negative was that we need a replacement part for our …

read more
via Google
David A Armstrong
David A Armstrong

I couldn't be happier with the experience from the purchase and the delivery excellence with every one it will be installed April 19 I highly recommend valley pool &Spa and the price can't be matched !!!

via Google
Jason Hatt
Jason Hatt

Always easy to stop and get my spa water testing and supplies. Outgoing and knowledgeable staff

via Google
Angie Kroha
Angie Kroha

Staff was very helpful and friendly. Very knowledgeable. Definitely recommend and will return for future purchases.

via Google
Ted Yates
Ted Yates

Rhonda at Valley Pool and Spa in Cranberry Township took care of a problem we had with a spa cover. She went that extra mile for us. It’s good to do business with a company and employees who care about their customers

via Google
Amy Herschell
Amy Herschell

Super helpful

via Google
Sharon West
Sharon West

Knowledgeable staff helped to make sure our transition from chlorine to bromine was on track.

via Google
Judith Cichra
Judith Cichra

This is David Cichra. I buy all my Hot tub supplies at Valley Pool and Spa.

via Google
Ryan Welch
Ryan Welch

Always the best service.

via Google
Bob Faett
Bob Faett

Very friendly, knowledgeable and efficient

Nice people who helped me get what I needed and explained how to use it.

via Google
Marcia Maher
Marcia Maher

Great place, great service!

Response from business owner

Marcia, we’re so glad to see that we could be of assistance. Your 5-star rating truly means a lot to our team. We are truly grateful to have such kind clients like yourself and look forward to seeing you on your next visit.

via Google
Kevin McCann
Kevin McCann

The people at Valley Pool are pretty much the best no matter what store you go to

Response from business owner

Wow, Kevin, it makes our day to see reviews like this! We work very hard to provide our community with outstanding customer service and products, so it's great to hear our service is appreciated. Thank you so much for these kind words, we look forward to continuing to be of assistance for years to come!

via Google
Tim Mickle
Tim Mickle

Personal were very helpful and professional, Ronda was great 👍

Response from business owner

Tim, thank you so much for this lovely review. We are overjoyed to hear that Rhona and the rest of the team were able to provide you with the service you deserve. We are always happy to help, and we look forward to being of assistance at your next visit!

via Google
Cassie Budzilek
Cassie Budzilek

We had a great experience at Valley Pool and Spa! Travis was so friendly and professional!!!

Response from business owner

Cassie, we’re delighted to hear about your experience while visiting our store. We always want to create a friendly and welcoming environment for all of our customers, so it’s so great to know Travis was able to do just that for you. We appreciate you taking the time to leave us this review. We are extremely grateful to have such amazing customers like yourself.

via Google
Kami Waldrop
Kami Waldrop

This is the first summer my pool hasn’t turned green….Thanks Rhonda!

Response from business owner

Kami, we are absolutely delighted to hear that Rhonda was able to assist you in keeping your pool clean and beautiful all year round! Feedback like this serves as a reminder of why we started this business in the first place. We thank you for this wonderful review and are looking forward to being of service to you for years to come.

via Google
Will Ob
Will Ob

Very friendly staff that know what their doing

Response from business owner

Thank you so much for this outstanding review, Will! Receiving recognition and positive feedback from our community is more than we could ever ask for. We are so grateful for the support and these kind words. It was a pleasure to be of service to you, and we look forward to helping you during your next visit.

via Google
Maria Attanucci
Maria Attanucci

I have saved over $800 a season shopping at Valley Pools..The staff are fantastic and will help find exactly what i need!!

Response from business owner

Maria, we cannot thank you enough for leaving such an amazing review! We’re elated to hear you’re able to save so much money just by choosing to shop with us. We always want to provide our customers with 5-star experiences whenever they visit, so knowing we were able to not only provide you with superb service but also help you save money is music to our ears. It was a pleasure to help you, and we look forward to seeing you during your next visit.

via Google
Katrina Beham
Katrina Beham

Friendly and very helpful staff. Highly recommend

Response from business owner

Thank you, Katrina. Kind words like these keep us motivated to continue to give our best. It's truly an honor to have earned your 5-star rating and recommendation. We appreciate you taking the time to leave this review and for choosing Valley Pool & Spa. We look forward to serving you again soon!

via Google
Stanley Keith
Stanley Keith

Great place for pools, hot tubs and pool supply's. Nice people to talk to and they had good info about pools.

Response from business owner

Thank you so much for this glowing rating and review, Stanley! It’s truly our pleasure to be able to provide the best possible service and products to our guests, so we are pleased that this commitment was reflected during your visit with us. We appreciate you choosing us for all your Pool & Spa needs, and we look forward to seeing you again soon.

via Google
Martha Ginther
Martha Ginther

love the customer service and the helpful tips given by employee's for pool care this year. So glad I choose Valley pool and Spa.Fove stars all the way.

Response from business owner

Martha, we are so grateful to see that we've earned your repeated business and support! Nothing makes us happier than being able to establish actual relationships with our clients and being able to educate/assist them with all their pool and spa needs. Thank you for this wonderful feedback, and we hope to see you again soon.

via Google
randy spokane
randy spokane

Great selection of products and very friendly service...

Response from business owner

Thank you for taking the time to let us know that we are doing a good job, Randy! It's always so special to receive positive feedback from our community. We are honored to be your provider for all your Pool & Spa needs, and we look forward to serving you always.

via Google
Daniel Berg
Daniel Berg

Very knowledgeable and helpful. Fantastic employees

Response from business owner

Daniel, we are delighted to hear our team was able to provide the information and help you needed during your visit. We will be sure to let the team know about all the kind words you've left us. Thank you so much for taking the time to leave this 5-star review!

via Google
Lori Moore
Lori Moore

Rhonda, GM, answered my questions and then followed up with an email. I couldn’t get anyone else to ever call me back. Valley got my business because of it.

Response from business owner

Lori, thank you for this amazing review. Knowing Rhonda was able to provide you with the 5-star service you deserve is such a delight. It’s truly an honor to know we have gained your support. We can't wait to have you back!

via Google
Linnea Clear
Linnea Clear

A-Plus service there this afternoon. From the moment I walked in the door to the time I left I felt welcome and comfortable. We are new to owning a spa so had no clue what all was needed to get it up and running. I will be going there for …

read more
Response from business owner

Linnea, we’re ecstatic to hear about the A-plus service you received during your recent visit. We can't thank you enough for these kind words and for reminding us why we do what we do. We are so happy to have been able to help you with all of your spa needs and can't wait to continue serving you in the future!

via Google
robin moreland
robin moreland

Very helpful, and really fast!!!

Response from business owner

Robin, we are so happy you had such a positive experience when visiting our location! It's great to hear our team was able to serve you effectively and efficiently, as it is always our goal to offer the best possible service. We appreciate you taking the time to leave a review and hope to see you again soon!

via Google
Sheri Fuller
Sheri Fuller

We were looking to price hot tubs. We got a warm welcome from Dave. He was very knowledgeable about the hot tubs and the brands.

We bought our beautiful hot tub and we’re very pleased with the construction, the fair price and all the …

read more
Response from business owner

Thank you for the review, Sheri! Anytime you need anything pool, hot tub, sauna or grill related you know where to find us. We hope to see you again real soon!

via Google
Ron Zavasky
Ron Zavasky

The salesperson is always nice and eager to help with your problems or finding something you need!

Response from business owner

Thanks for the review, Ron! We're here for you! We want to make sure you can enjoy your investment for many years to come.

via Google
MJ
MJ

Very helpful polite and courteous

Response from business owner

Thank you so much for shopping with us, Martin! We appreciate the review and can't wait to see you again soon!

via Google
dannyp67
dannyp67

Very friendly staff, immediately greeted upon entry and entire process was very pleasant. Thank you!

Response from business owner

Thanks for shopping with us, Danny! See you soon!

via Google
Matthew Cole
Matthew Cole

Friendly, knowledgeable and eager to help

Response from business owner

We're here to help, Matthew! Thanks for the review and see you again soon!

via Google
Joyce Smeltzer
Joyce Smeltzer

Staff in Cranberry store was very friendly and helpful.Glad we stopped in.Very large store

Response from business owner

Thanks for the review, Joyce! Our store is one of the biggest out of the 10 Valley locations that started in just a tiny apartment back in 1967! We want to make sure we have everything you need to make your pool safe, healthy and FUN! See you again soon!

via Google
TNT
TNT

Very organized, pleasant staff and decent prices. I'll be recommending and I'll be back.

Response from business owner

Thank you so much for the review! We look forward to seeing you again and please bring your friends and neighbors!

via Google
From 613 reviews
Caitlin Houtsinger
Caitlin Houtsinger

Jacob is very knowledgeable and helpful every time we come in. We’ve never had an issue with staff, they’re always clear and concise. I truly feel like they want to help us instead of upsell, and take the time to learn details on our pool …

read more
via Google
Shannon Thieroff
Shannon Thieroff

I had the best experience with this shop. They very patiently helped me find the items I needed and then made sure they educated me on ways to make my spa maintenance easier. I will definitely go back and take advantage of their free water …

read more
via Google
Jacqueline Phillips
Jacqueline Phillips

Got the product we needed for less cost than expected. Service was quick and employee was very knowledgeable and helpful

via Google
N L
N L

I had an exceptional experience with Valley. First Kyle’s was our Sales rep, who had a great no pressure approach. We had a perfect delivery and after visiting the store – great advice on picking out accessories and chemicals, they went …

read more
via Google
Ben Barton
Ben Barton

Nicest employees in any store. I’ll only buy pool supplies from them!

via Google
Gloria Hogle
Gloria Hogle

All the employees are very helpful, they go out of there way to help you.I highly recommend them.

via Google
jodi eisner
jodi eisner

Tyler is awesome

via Google
Shawn McClintock
Shawn McClintock

Rhonda was very knowledgeable, friendly and overall helpful!

via Google
donna quinn
donna quinn

Very nice gentleman waiting on us

via Google
D Beck
D Beck

I'm a first time pool owner with zero experience taking care of a pool. I'm so glad I walked into Valley Pool and Spa this past spring. Every employee is knowledgeable, patient and overall wonderful. They walked me through the steps needed …

read more
via Google
Hugues Yver
Hugues Yver

Wonderful experience with the team at Valley Pool — great service, efficient response time, and outstanding professionalism by everyone involved. Highest of recommendations!

via Google
Valerie Scolieri
Valerie Scolieri

Your staff is incredibly knowledgeable and kind. Thank you for such professional service.

via Google
Erin Turo
Erin Turo

Knowledgeable team and so helpful! I walked in knowing my problem but with no idea what I needed and left with not only the products to fix my issue, but the steps and how-tos to do it. Highly recommend!

via Google
Diane Ireland
Diane Ireland

Jacob did an excellent job explaining how to care for our new hot tub

via Google
Nuket Curran
Nuket Curran

The staff here are exceptionally knowledgeable, and always so helpful. I actually like coming to shop here. Thank you all!

via Google
Len Bachman
Len Bachman

The woman who helped me at the counter was super friendly and professional. She walked me over to the pool pillows that I was looking for and helps me find the right size. She also signed me up for the rewards program and gave me a new tag…

read more
Response from business owner

Hi Len, I just wanted to say thank you for the super nice review!! I look forward to seeing you next season!!

via Google
Marlene Seidel
Marlene Seidel

They are always very friendly and helpful! Highly recommended!

via Google
Domenic Pampena
Domenic Pampena

Love all the people in the Monroeville store so helpful and knowledgeable

via Google
Wayne Booth
Wayne Booth

Alway helpful and great pricing

via Google
Brian McIntyre
Brian McIntyre

Great and fast service! Needed DM and Valley Pool rep was kind enough to put it in a garbage bag for me for safe transportation home.

via Google
Frank Amato
Frank Amato

Curt was very thorough and took his time to explain everything and answer all my questions.

via Google
Denice Withrow
Denice Withrow

First time in the store and the customer service was excellent. I got exactly what I needed along with instructions for My Spa.

via Google
Annette Locke
Annette Locke

A nice young man greeted me kindly upon entering the store and asked me if he could help me today and what I was looking for. I think him and told him the items I was looking for, and he probably show me all the choices. I appreciate it. I’…

read more
via Google
Adrienne Yarris
Adrienne Yarris

The General Manager, Jake, was phenomenal to work with. He was very thorough when answering our questions and he took his time. We were in the store past store hours, due to signing the paperwork, and he never made us feel rushed. Should we…

read more
via Google
JOHN BLUMER
JOHN BLUMER

First time I was there and the girl was very very nice and helpful.

via Google
TAWANA TRAVIS
TAWANA TRAVIS

Good customer service

via Google
Linda Mark
Linda Mark

This comfortable and good standard of living I now enjoy with my family, is all thanks to you ma'am Mrs Olivia Richard, before now I had a low income and did a lot of online trade which no profit, but you can like an angle and change all of…

read more
via Facebook
Craig Burkley
Craig Burkley

The team at the North Hills store is excellent. They do a great job in helping us to keep our pool looking great.

via Google
Hatched Giraffe
Hatched Giraffe

Good service. Helped me understand any and all issues I had.

via Google
Scott McCaffrey
Scott McCaffrey

Tremendous experience. Joe was very detailed and thorough with his process .

via Google
connie smith
connie smith

Very educational. Expert advice received regarding spa chemical maintenance.

via Google
Janet Rebhun
Janet Rebhun

Got exactly what I needed. Thanks

via Google
Amy Kennedy
Amy Kennedy

Staff was very helpful!

via Google
Adam Keith
Adam Keith

Very helpful and knowledgeable. They take all the guess work out of pool chemistry.

via Google
Veronica Pierce
Veronica Pierce

Matt was super helpful. First pool for our family and he took his time to explain everything in detail, put notes on the print outs and didn’t try to sell us anything extra. He set us up for lots of summer fun with the grand babies!

via Google
Shirley Jones-Kolarik
Shirley Jones-Kolarik

When am I going to learn? I live very close to a major Pool Company here in Gibsonia, only to find rarely what I'm looking for or the price desired. Onto Valley pools in McCandless! It's worth a drive for me especially when you get a …

read more
via Google
Margaret Kielburger
Margaret Kielburger

Matt was so extremely helpful! I appreciated the full attention for a first time pool owner. The laminated “calendar” was such a great added bonus!

via Google
Joel Servillo
Joel Servillo

Jake has done a great job taking care of me and is very helpful and knowledgeable

via Google
John Brewer
John Brewer

The staff are always helpful and supportive. Excellent service thx

via Google
Kerrie Horak
Kerrie Horak

Knowledge friendly staff.

via Google
Kathy Lou Arturo
Kathy Lou Arturo

Everything was great in the store the employees are very helpful the only thing is they need to hire people to answer the phone

via Google
Sarah Grafton
Sarah Grafton

Best customer service in the pool industry in Pittsburgh!

via Google
Joseph Reginella
Joseph Reginella

Great Service. Very convenient

via Google
Loraine Panzino
Loraine Panzino

Friendly and helpful.

via Google
Kerry Harding
Kerry Harding

The employees at this location were super prompt and knowledgeable. I will be coming back here again.

via Google
Mark Sponholz
Mark Sponholz

Very knowledgeable techs and fast workers 5 stars 😎😎😎

via Google
Salvatore Arena
Salvatore Arena

Best pool store around!

via Google
Cheryl Perri
Cheryl Perri

Always a pleasant experience! The staff team is the best! Always polite and willing to help. The best pool place around!

via Google
brian Hengelsberg
brian Hengelsberg

Staff is always friendly and helpful. Have found their pricing is fair and their frequent sales help to push the price lower than the competition. Highly recommend.

via Google
Tina Harrison
Tina Harrison

Great store! Personnel are knowledgeable and willing to discuss your pool's specific needs. So many discounts and deals this time of the year! I won't shop anywhere else for my pool chemicals/supplies.

via Google
Kyle Palmer
Kyle Palmer

Store was super busy because of pool opening weekend and sale. Employees were very attentive and thorough with everything I needed.

via Google
Matt A
Matt A

I stopped in Today (5/1/2023) to get a few items I needed for my pool. Upon entering the store I was greeted with Professionalism from Jacob G. He treated me differently and not like just some dude who walked in off the street. He gave me …

read more
via Google
Matt Achilles
Matt Achilles

I stopped in Today (5/1/2023) to get a few items I needed for my pool. Upon entering the store I was greeted with Professionalism from Jacob G. He treated me differently and not like just some dude who walked in off the street. He gave me …

read more
via Facebook
Eric MacCallum
Eric MacCallum

Was promptly helped and provided all the info I was looking for. They are always very nice and knowledgeable when I come in.

via Google
Ron Portofino XX
Ron Portofino XX

Excellent service and friendly

via Google
Jennifer Cheeseman
Jennifer Cheeseman

The guy that helped me was very knowledgeable about the water stuff…so it was helpful to know what to buy!

via Google
Lisa Silberg
Lisa Silberg

Always friendly and so helpful!

via Google
tk finley
tk finley

The staff is very friendly and helpfull. We explained what we were looking for and the young lady helping is was very well versed in the hot tub we chose and wasn't pushy. We got a nice hot tub for a fantastic price. The young lady that …

read more
via Google
Jayne Neel
Jayne Neel

I never knew about Valley Pool and Spa until last year, for I have always delt with Pool City.

I have to be honest and say that I am so grateful that I know about this store now! Every time I go there, the staff is always on que! They …

read more
via Google
Brett Christman
Brett Christman

Very helpful and pleasant staff.

via Google
Jim Myford
Jim Myford

Good service, friendly ,knows hie products

via Google
Mike Cowan
Mike Cowan

Great place, staff is knowledgeable, helpful and friendly. 🙂👍

via Google
Mark Weidner
Mark Weidner

Very nice people and hot tub is resonable price! Very happy with it

via Google
David Lipkin
David Lipkin

Awesome service

via Google
Theresa Farine
Theresa Farine

Very helpful an nice

via Google
Greg Martin
Greg Martin

Unbelievably friendly and helpful. I just got my 1st hot tub and am completely clueless. Brad walked me through all that I need to know. I will never go anywhere else.

via Google
Jonathan Plutnicki
Jonathan Plutnicki

Helpful staff

via Google
Charles Nardello
Charles Nardello

The store personnel are helpful and knowledgeable

via Google
Maryann Cox
Maryann Cox

The associate working was very helpful. Thank you

Response from business owner

Maryann, we appreciate you choosing to shop with us. We always want to accommodate our customers to the best of our ability, so it’s great to know the staff was able to provide you with the 5-star help you deserve. Thank you for taking the time to leave us this review, and we hope to see you again soon!

via Google
Steven Sybert
Steven Sybert

Spa owner for four months. They spent a lot of time explaining things and getting me the proper chemicals.

Response from business owner

Congratulations on your new spa, Steven! We are so pleased to hear that we were able to help and ensure you have everything you may need. From everyone here at Valley Pool & Spa – North Hills, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon.

via Google
Phil C
Phil C

I am an absolute believer and will recommend Valley Pool & Spa.

I wish I could add some photos. Maybe next time I’m there.

They are VERY knowledgeable. They do a great job with their water testing and chemical application.

I close my …

read more
Response from business owner

Phil, we can’t thank you enough for this outstanding review and recommendation! It is our pleasure to be able to help and inform our clients so they can keep their pools/spa’s looking and feeling brand new for years. We believe that our clients deserve nothing but the best, and we are thrilled that your experiences with us reflect that. Thanks again for making our day and reminding us why we do what we do.

via Google
Bob Malley
Bob Malley

Always friendly and helpful staff

Response from business owner

Thank you, Bob, for taking the time out of your busy day to leave us this marvelous review. It warms our hearts to know you had a positive experience with our team and that they continuously provide you with a high caliber of service. I’ll be sure to let them know you appreciate their hard work. Thanks again, we look forward to seeing you on your next visit!

via Google
Sara Mincin
Sara Mincin

Got hot tub from here. Beware the 5 year warranty as it may be hard to meet the criteria of taking them regular water samples. Like my spa, people in store were always helpful.

Response from business owner

Hi Sara, thank you for being a valued customer of Valley Pool & Spa! We're delighted to see that our staff is always happily willing to lend a hand. Our goal is to make you 100% satisfied, and we're here for you if you have any specific questions about the warranty on your hot tub. Thanks again, Sara, for the feedback – we're committed to making your experience with us 'spactacular'!

via Google
S S
S S

Since Valley Pool & Spa has moved into McIntrye square I have been going to them for my pool supplies. Today I needed a ladder flange and I worked with Sarah – she was extremely helpful and went out of her way to the point to send me …

read more
Response from business owner

What an endorsement, Stanley! Thank you so much for this outstanding review. It makes our day to receive such warm commendations for Meredith's service. Like Katie, she holds our company's core value of unparalleled customer service. It's genuinely rewarding to read that your pool has never looked better, and we're thrilled to have accomplished the goal of making you a happy customer. We look forward to serving you for many more years and can't thank you enough for your generous support.

via Google
Damon Thomas
Damon Thomas

Great service

Response from business owner

Damon, thank you for taking the time to comment! We love hearing that our service was excellent and are even more motivated to earn that extra star the next time. Backyards should always be fun, and Valley Pool & Spa is always here to brighten your day – we hope to see you again soon!

via Google
Dennis Johnston
Dennis Johnston

They courteous and helpful

Response from business owner

Hi, Dennis – our team here at Valley Pool & Spa can't thank you enough for your kind words about our service. You can be sure you're always getting the best information from our expert team. We're glad to have made your experience five-star worthy and hope this means you'll stop by again soon!

via Google
Joe Dresmich
Joe Dresmich

They were outstanding. Knowledgeable, friendly and answered all of our questions.

Response from business owner

It's fantastic that you took the time to leave this five-star feedback, Joe! Whether you have a vision for making the backyard of your dreams or need expert maintenance tips, we strive to make our customer's experience fun and enjoyable – and we appreciate your wonderful comments about our service. We look forward to being of help again soon!

via Google
Carm Buzzelli
Carm Buzzelli

Great knowledgeable staff, helpful in everything I needed. I highly recommend!

Response from business owner

Thanks a million for the five-star feedback, Carm! We're simply delighted to see our team merit these generous words for their service and knowledge. Earning this recommendation means a great deal to us; we appreciate it – and appreciate you!

via Google
Brian M
Brian M

Fast service and knowledgeable staff, very friendly

via Google
Gary Neugebauer
Gary Neugebauer

Great service, very knowledgeable staff

Response from business owner

Hi, Gary! We can't thank you enough for visiting Valley Pool & Spa! We're so pleased that our friendly and knowledgeable team members earned such a high score for their service. We're always here to happily assist with all your pool and hot tub needs, and we look forward to seeing you again soon.

via Google
CRW
CRW

Everyone is very helpful and knowledgeable at their job. It's a pleasure to shop at your friendly store.

Response from business owner

Thank you for taking the time out of your day to leave this fantastic feedback! As industry leaders, we're committed to giving you the Valley Pool & Spa experience of service with a smile and expert assistance whenever you stop by. Your feedback lets us know we're delivering on our promises. We genuinely appreciate the support and can't wait to see you again.

via Google
Bruce Barna
Bruce Barna

Brad and the team at the McIntyre store are always very helpful. Great place to keep your inground or above ground pool in tiptop shape!

Response from business owner

We aim to create happy poolside memories, Bruce! Thank you for the fantastic feedback. It's terrific to see Brad and our team merit such tremendous words for their helpfulness and service. It's always a pleasure to serve you, and we're grateful to have earned this solid recommendation!

via Google
Elizabeth Popovic
Elizabeth Popovic

Very friendly and knowledgable

Response from business owner

Thank you so much for the outstanding comment, Elizabeth! Our friendly pool experts are always here to offer maintenance essentials and expert tips to ensure your pool or spa is well taken care of. We're delighted to have given you the five-star experience you deserve and look forward to seeing you again.

via Google
Gloria Mcfetridge
Gloria Mcfetridge

My experience at Valley Pool & Spa in North Hills was fantastic the workers were very helpful and so polite I give them a A+.

Response from business owner

Gloria, we're thrilled to earn such high grades for our customer service and appreciate the excellent comment. We pride ourselves on providing personal attention to every customer we have the privilege to serve, and we're thrilled to see your experience was top-notch. Thanks again for shopping at Valley Pool & Spa – we look forward to seeing you soon!

via Google
Tim Nichol
Tim Nichol

Lauren did a fantastic job going out of her way to helping me with the correct pool chemicals to use. Valley pool always has supplies in stock that I needed. I would recommend Valley pool.

🙂

Response from business owner

Tim, it's terrific to see Lauren merit such great feedback for her service! Thank you so much for the generous review. We're delighted to learn how helpful our staff was in determining the chemicals needed to keep your water perfect and that our selection never disappoints you. This fantastic recommendation is sincerely appreciated – we look forward to being your pool superstore for many more years!

via Google
James Farine
James Farine

Very friendly staff, attentive to all my needs for my pool. I am a first time pool owner and I went with a salt pool. Jake was very informative and set me on the right path. I feel at ease after talking to him about my new adventure.

Response from business owner

Thank you, James, for choosing Valley Pool & Spa as your salt pool specialists! As a first-time pool owner, it's enriching for us to learn what a great help Jake was in guiding you through the essentials. We're honored to be on this adventure with you, and our knowledgeable staff is always here to assist you in any way we can.

via Google
Andrea Komoroski
Andrea Komoroski

Great service, helpful and friendly workers. Would highly recommend and will be a regular customer in the future.

Response from business owner

Thank you so much for the five-star feedback, Andrea! Our entire team greatly appreciates receiving these commendations for their service. We're honored to have earned you as a loyal customer and genuinely appreciate this fantastic recommendation.

via Google
cindy mudgett
cindy mudgett

Valley pools just opened my pool today and I’m so pleased Wayne was so knowledgeable and

Believe me my pool is probably one of a kind . Very tricky when it comes to opening and closing it.but Wayne figured it all out fixed some leaks and it…

read more
Response from business owner

Hi Cindy, thanks for taking the time to share this positive experience. We aim to make lifetime customers, and we're happy to see that Wayne's knowledge and skill earned your trust and confidence in us and this outstanding recommendation. We appreciate it; and look forward to being your go-to for all your pool, spa, grill needs, and more!

via Google
Kerry Freyermuth
Kerry Freyermuth

The staff is SO nice & helpful!! They are so knowledgeable and thoroughly answer any questions & concerns. They really care about helping their customers solve any issues with their pools, they even will test your water! Excellent …

read more
Response from business owner

We sincerely appreciate the five-star review, Kerry! We set the bar high in ensuring all your pool needs our expertly handled and are ecstatic to earn these generous commendations for our service and value. Creating happy customers is always our goal, and we're honored to have met that standard with you.

via Google
Leslie Atcheson
Leslie Atcheson

great service and selection

via Google
Victoria Wolff
Victoria Wolff

Always so kind and knowledgeable! Each employee takes their time at answering your questions thoroughly. As a new spa/hot tub owner I will continue to go to them for all my needs. Prices were very comparable. The knowledge base and customer…

read more
via Google
Martha Neuman
Martha Neuman

I came across this store by accident .WOW.!!!!

This Pool& Hot Tub retail store is by far THE BEST, FUN.Full of supplies and lots of back stock.

The STAFF .... Outstanding, knowledgeable,friendly fun. All just waiting to help.

I boughtfkñ

Go…

read more
via Google
mario russo
mario russo

Very helpful and courteous

via Google
Lisa Karlik
Lisa Karlik

What a great experience to have a professional team help you when You have an issue with your swimming pool.

I have been going to Valley pool and spa since they opened in the North Hills area For all our swimming pool needs.

1st rate …

read more
via Google
J R
J R

The staff are extremely knowledgeable and polite. If you have questions or need product recommendations, I highly recommend Valley Pool and Spa in North Hills.The staff gave me help with needed valves and connections on hooking up a new 1.…

read more
via Google
Bilal Hawili
Bilal Hawili

Great service, detailed and not pushing you to buy things you don’t need. Thank you,

via Google
Howard Lippert
Howard Lippert

I just bought a house with a pool and wasn't sure where to begin opening the pool for the season. I happened upon Valley Pools &Spa. I explained my situation and the staff listened. They were VERY knowledgeable and walked me through a few …

read more
via Google
G Hartley
G Hartley

Staff was very knowledgeable about spa chemicals.

via Google
Roy Clark
Roy Clark

Very professional

via Google
Tony Amrich
Tony Amrich

These folks are awesome! They made the process so simple and decisions were very easy to make because there was no pressure to buy the most expensive option. They talked through what I wanted and what would work best. They also have great …

read more
via Google
From 490 reviews
Jim Shahan
Jim Shahan

Very helpful staff!!

via Google
Jeffrey Roman
Jeffrey Roman

Pool seems undamaged. Truck scraped my paved driveway and left scrape marks. It was just sealed.

via Google
Lisa Glasser
Lisa Glasser

Always great customer service!

via Google
mary morgan
mary morgan

Great service, Great selection

via Google
Tammy Albert
Tammy Albert

The people were very pleasant and greeted me when I walked in. They got the product I needed and it was a quick in and out which I appreciated.

via Google
Tony Organ
Tony Organ

Great

via Google
Chris Nopwaskey
Chris Nopwaskey

I go there for all of my pool needs staff is friendly and knowledgeable and there is always good deals there as well

via Google
robert osleger
robert osleger

Knowledgeable, friendly, personable.

via Google
Christa Ricciuti
Christa Ricciuti

Great experience at both stores today. It’s stop Greensburg and 2nd stop in Charleroi

via Google
Jason Eckman
Jason Eckman

Stopped in for parts for my pool filter. Wasn’t totally sure of what was needed. Both employees were very helpful and helped me find the exact things I needed and helped me with pricing about future things for the pool! Definitely will be a…

read more
via Google
Christine Cullen
Christine Cullen

Jerry was very knowledgeable and the other staff members were great. Fantastic store

via Google
Mah Mankaya
Mah Mankaya

I never thought that binary trading could be this profitable and legit until I came across Mrs. Robert Stella who God has used to redeem me financially when I was confused about how to invest in any profitable business. I have made a …

read more
via Facebook
Jessica Simpson
Jessica Simpson

Very friendly and helpful !!!

via Google
David B
David B

Was not ready for a new pool but the old pool dictated otherwise. The manager Jerry took his time and explained features and structural differences of the models to help us make our decision. BTW I never give 5 I want companies to always …

read more
via Google
denise pauley
denise pauley

Staff was very helpful and friendly. Thank you

via Google
Mary Jo Smith
Mary Jo Smith

Very helpfull and accurate with water problems.

via Google
Kat Taylor
Kat Taylor

So far so good. Jerry is very helpful and easy to communicate with.

via Google
Greg Janus
Greg Janus

The girl who waited on me was very helpful and friendly

via Google
Joe Bartosovic
Joe Bartosovic

Has all your pool and spas needs

via Google
Melissa Dickinson
Melissa Dickinson

Jen was very helpful over the phone with me and even at the store when I came in.

via Google
Cate B
Cate B

Plenty of capable staff to assist in finding a particular gasket I needed and cashiers for checking out.

via Google
Hyd427
Hyd427

3rd time associate Jenn helped me figure out what I needed and explained things I forgot. Helped me pick new liner and get set In Pot for installers to call for a date. Favorite store location.

via Google
Lori Dudeck
Lori Dudeck

Staff was very helpful and even though they didn’t have what I needed, they did their best to help me.

via Google
Alan Troup
Alan Troup

Awesome 👍

via Google
Geno Sedlak
Geno Sedlak

Customer service was outstanding.

via Google
H H
H H

I must admit i was buying some odds and ends pool supplies from online sellers. They either broke or didnt work very long. Went to Valley pool and paid same or slightly more for same items, and they not only worked well BUT lasted a long …

read more
via Google
Jane Burzynski
Jane Burzynski

Salesperson was energetic and knowledgeable about her product. Explained all the features and the differences between the different pool pumps and filters. It was a good experience.

via Google
Elizabeth Micenko
Elizabeth Micenko

They are always so nice there, super helpful!!

via Google
N P
N P

Valley Pool Charleroi staff are the most friendly and helpful . I have never had a bad experience at this location.

via Google
lance trussa
lance trussa

Great customer service and competitive prices with online stores.

via Google
William Henderson
William Henderson

Great service, after testing of water the correct chemical was given plus order to ad to spa. Easiest startup ever

via Google
Jeffrey Dean
Jeffrey Dean

Charleroi Store is the best at service.

via Google
Jim Sheppard
Jim Sheppard

Great experience. Helpful and knowledgeable.

via Google
milissa craggs
milissa craggs

I love shopping here but I was very disappointed to learn that not only was there a price increase but some of the increases were more than double the original price!

via Google
Don Barnot
Don Barnot

Excellent, friendly service.

via Google
Teresa Greenlee
Teresa Greenlee

I’m not sure about the other stores but Charleroi is great! With my loyalty card Everything I need is usually discounted! Also, staff is amazing and are always so helpful with purchases and advice!

Response from business owner

Hi Teresa, thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen!

via Google
Pam Davies