Customer Stories

Shane, the store AM was extremely helpful and polite! We purchased our pool heater from here a couple years ago and it was a good experience so we came back for future purchases. He handled our apt well and quickly! Will def use the store …

Very quick and easy. Gentleman was very helpful and polite. Never pushed anything on us. Have been going there for years. Will definitely be back. Glad to be able to use coupons. Ty

Blake and Shane were wonderful. Thanks to their help I was able to rid our pool of the algae and get our levels back to normal. The drought was wreaking havoc on the pool. We are able to enjoy the pool for a bit longer.

The salesman at the St Clairsville store was very helpful and very patient with all the questions I had.

Very helpful staff. I was able to get what I needed.

Very friendly and professional

They are very helpful and know their stuff about pools. Great place!!

Service person was nice and knowledgeable

I had written a previous review while frustrated and emotional. I felt it did myself and Valley Pool an injustice. So, with a better outlook I would like to leave my review as follows:

We purchased our pool from Valley Pool in St C and was …

Excellent staff and selection and prices

In ground pool just installed and filled. Tested water for us and let me known what I needed for our saltwater system start up.

Very helpful and pleasant employees

Jerry helped with everything and even followed up after to make sure that the spa/pool was properly installed and working well. Wouldn’t recommend anyone else the guy is genuine always happy to help and passionate. Don’t go anywhere else …

Will go back for sure. The guy who helped us was funny and very relatable, I wish I could remember his name. He also didn't try to push any unnecessary items just to get the sale. Didn't really have the time to look around but they had more…

First time customer and I am so impressed with this place! Was greeted by McKenna and she was so helpful and sweet!!! Willing to help and show me around. So much to choose from! Blake also was a great help! I can't wait to use the steps…

Excellent service very knowledgeable very helpful

Great selection of products. Very good pricing on chems. Staff was top notch, very knowledgeable and courteous.

Very helpful getting ready for summer fun pool supplies

Very nice and helpful

Great service lots to choose from

Chase was super helpful in getting me everything I needed to open my pool for the season!

👍👍👍

Large selection good location helpful staff

Purchased an above ground pool in the fall/winter The installation crew were polite, reliable, gave excellent tips for the pool, cleaned up everything when they were done. Refused to take payment until the job was complete which was …

Its been good. I notice you are testing water. I suggest you send them out the door with the basics. Baking soda should be specific # One. That should always be the first step. I've seen too many heaters and heat pumps turn to copper …

Always very helpful and knowledgeable if the person you’re dealing with isn’t sure they ask another worker to find out for sure not giving you the wrong info. Lots of stuff to choose from with your pool needs and usually running some type …

The staff is very helpful and friendly. They always have what I need in stock. The staff is very knowledgeable about all products and services! I definitely will be going back the next time I need something!

Great place to buy everything you need for your pool, At a great price. If you have any questions just ask they are very knowledgeable and willing to help you out.

Makes opening and closing very easy.

Wonderful service. And very nice staff

Very helpful on everything pool and spa!

We used to order our chemicals and supplies online. When I need chemicals in a pinch I would shop here! Well it didn’t take long and I became a full time customer! Just purchased a new filter and pump tonight. The gals and guys made it a …

Friendly and helpful service

Always a pleasure to walk in and see the newest in spe tech

Recently purchased a new pool heater as well as pool pump for our above ground pool. Great experience from the sales team. Super knowledgeable and answered all my questions in reference to the new equipment. Highly recommend.

Great service every time!

Blake was very helpful & knowledgeable with our above ground pool start up system. We look forward to doing many years of business at his location.

Great people

Staff was very helpful in trying to to find the correct filter for my spa

Very helpful!!

Our sales person Leigh Ann Fox was very helpful, knowledgable and friendly and helped us pick out the best dolphin pool cleaner for our size pool. Excellent customer service!

Very helpful associates at the store. Everyone there was very nice.

Well stocked store. Helpful employees.

The staff are so friendly and helpful I love going in their store. Prices are high I feel. But hard to go anywhere else

Excellent service and always very friendly!

Staff was courteous and helpful in finding what I needed for my pool

Blake was excellent in helping us find the perfect spa for us. Service was top notch

Saleswoman was very friendly and helpful today! This was our first time shopping at this store. We will be back again in the future!😊

Little expensive, knowledgeable, you pay for what you get

Employees very helpful!

We needed a quick pool closing emergency repair, I called verified they indeed had the part and they had it waiting on the counter when I arrived ☺️

Quick and easy, in and out today.

Good customer service

Friendly staff

Leigh anne was a tremendous help! i almost purchased the wrong size cover but she looked up my purchase 7 years ago and told my i have a 21ft pool not a 18 ft pool. What a lifesaver she is. Is she the manager? She deserves a raise and …

They did an amazing job getting my spa up on my patio. They had a steep hill and a tight space to get through by my deck, so it was a heck of a job to get it up to where it needed to be. They did great, didn't leave anything behind, and you…

Knowledgeable folks answered Al our questions. Great experience with delivery and setup

Pleasant experience. Prices arnt cheap, but quality never is. Salesperson was attentive and very helpful

Always very helpful and kind at the St. Clairsville store.

Shawn was great

Great staff. Got what I needed and in my way. Thanks!!

Friendly personnel, lots of merchandise.

Very helpful and knowledgeable.

This was my first time in the store. I was extremely impressed by the selection of pool supplies. The man that helped us was very helpful and friendly.

Love all the supplies and anything pool you have an amazing selection with great prices!!

Very friendly and attractive staff, good prices and veteran friendly.

The employees treated me like family.When I asked for something she knew where it was and the price. She told me that your company didn’t go to Byesville Ohio for service that stopped me from buying a hot tub.

I went in for a pool liner and they had them in stock and staff was very helpful and nice

This is one of the best pool and spa stores in the area.The service personnel are friendly and very helpful.

Perfect

Friendly, knowledgeable service

Very friendly service

Blake was very helpful. He took the time to show me how to set up everything. Love this store. They have anything and everything you need.

Came in to replace our pool dolphin. Very courteous and helpful. Store is always very clean and organized.

Very friendly and absolutely amazing service and help would recommend to anyone

Nice pool and spa store good selection of items very helpful.

The young lady was very helpful and took care of all the parts that I went after. I was pleased with their help from last year I just keep using them now and will in the future.

Always friendly and helpful.

Very nice salesman. Answered all our questions. Did not try to sell us something we didn't need.

Great friendly service !! They carried my shock to my car for me ❤️

Always helpful.

Everyone is very helpful when Mema needs items for the pool.

I needed a specific hose for my pool pump and filter. They were very interested to help me with and did everything to get the products. The team work was exceptional. They made sure my needs were taken care of. They are a bit pricey but the…

Valley pool has been awesome and they are very nice Thanks valley pool for awesome kindness

They were super when answering my questions.

Very kind,helpful guys delivered our hot tub today. You should probably give them a raise.

I came into the store today to purchase hoses for my pool pump. The store was packed, but an associate helped point me in the right direction while he was assisting another customer. The line was a good 15 minute wait, however, totally …

This place is amazing. Super friendly and helpful staff. They really appreciate your business. This is the only store I will shop for my hot tub chemicals and accessories. You will not go wrong with these folks.

They have a amazing staff. We will be back thats for sure. They will be our new go to when it comes to our pool

Very helpful, the store is extremely clean and organized. Most pool stores in this area looked thrown together for a quick busy time during spring and early summer , never have consistent products and usually owned family and friends that …

Bought a pool pump in 2022 when I hooked my pool up and turn it on. It was very loud called Vally Pool, and spa in Saint. Clairsville told them what it was doing. No questions asked very nice told me to come over got me the same one and …

Awesome with the variety of needed items and customer service was inviting and appreciated

Knowledgeable quick service and decent prices

The girls who helped me were awesome!!

Great experience buying out hot tub! Jerry took great care of us!

Very friendly and knowledgeable staff

Very helpful! I wasn’t there for the purchase (dad was) but I went in a few days before hand to figure out what I needed. They were very knowledgeable and friendly. And played with my son and gave him a toy. I will be back and would …

Second time over two pool seasons I’ve worked with Tyler on a service call and he is super thorough, timely and pleasant.

Very friendly and knowledgeable! Huge inventory and very reasonable prices.

Very nice store that carries everything you need for your pool or spa. Great service too.

The staff was knowledge and helpful!

Very helpful and polite. I will be doing all of my business here 🙂

I had got coupons and went to the store with them no problem redeeming them also the staff was super helpful with all my questions.i recommend them for all your pool needs!

Friendly and helpful associates and great prices.

Great staff, helpful and knowledgeable. Highly recommend.

Great customer service! Knowledgeable and helpful!

Great to deal with! Made sure to explain sale items to me

Jim from valley pool & spa was on-time for repair, very efficient and you could tell he was highly trained. Plus a really nice guy. First time using the company for our jacuzzi, and won’t be our last.

Very knowledgeable & friendly staff. Loving me some Valley Pools! The chore of computerized water testing draws me in weekly, but because of the good people behind the counter it always ends up being a pleasure. So glad we chose VP for our …

My Sales Person ( David Roppo) was very helpful and insightful about matching my previous hot tub features (massage therapy jetting and Hydroflex air therapy) with affordable pricing compared to other local suppliers. Hydro pool hot tubs …

Had a great experience. Very friendly and helpful. Won't be going to pool city anymore

Very Friendly, and great service!

We have been so pleased with the knowledgeable and friendly staff at the Cranberry location. Our spa has never been so well balanced.

The salesman was extremely helpful very positive and helpful with the products we were looking for

Pleasant experience as my first time shopping in the store! Very helpful and friendly

I was able to find what I was looking for and got aquanted with the store associates and got some helpful answers on my pool. Dean Bossick

Nick was heaven sent with help with my moms pool very very help gives this man a raise😀 thank you for your help

Visited a few local dealers while shopping for a hot tub, was very impressed with Valley Pool & Spa.

We worked with David in the Cranberry store, he listened to what we were looking for in a hot tub, was very knowledgeable about their …

I’m very happy with the service I received at Valley Pools and Spas! All theee of the employees I encountered there were very helpful and knowledgeable. I was so happy with them I opened an account!

The staff at Valley Pool & Spa are incredibly knowledgeable, kind and helpful! As a first time pool owner I needed quite a bit of guidance and they were so patient and helpful. They have everything you could need for all your pool needs.

We purchased a hot tub from here two years ago and we have had no issues and are very pleased with our purchase.. We continue to bring in a water sample every week or so for free testing. The staff is always freindly and helpful and there…

They have a great sales team.David and Rhonda are great help. Got a new liner for my 27' x52" . Best prices we could find. Thanks for all your help and great supplies for all pools

The staff here is extremely knowledgeable and very helpful. This has become our “go to” place for pool supplies.

Had the products needed with a super friendly and helpful staff!

Very friendly, efficient service!

Brad at Valley pool and spa was very knowledgeable and got me where I needed to be. Thanks again Brad.

Went to the cranberry store. Travis was so helpful.

Excellent service by Travis. Saved me a ton of money by providing alternative solutions. Would highly recommend Valley Pool & Spa.

Travis is the best! Answered all of our questions as always. He is always service with a smile and since my stroke he carries everything to the truck. The whole staff at the Cranberry store are over the top!! Keep on doing what …

Very friendle and helpful. Order my part and got it the same day. Fast service.

Amazing experience. So professional and helpful really helped. Get my pool back on track.

Great service and helpful information. 👍 got everything in 1 trip to open pool with printed out instructions and high lighted extra how to on each box for man brain.

I purchased a Jacuzzi JPV300 to vacuum my above ground pool. Opened that vac to find it all scraped up, scratched, and dirty. By the time I opened it the store was closed to inform them. I’m sure someone broke theirs so bought a new one and…

Valley pool are the best.

Staff were very pleasant and helpful. Thank you

Salesman was very friendly and helpful. Large selection of everything you could want.

Very helpful staff and knowledgeable.

Fast friendly service. Enjoy coming here

Nice store. Big variety of pool supplies but very expensive.

Great customer service!!

Wow! Had everything we were looking for, and more!!!!

Excellent selection of products and sales associates were as sweet as could be. Thank you.

Great salesman and customer service. Dave was very knowledgeable and educated us on pools, that's how we decided to go with Valley Pool & Spa. Thanks Dave!

Awesome products and service.

Purchased a sauna at the home show, guys showed up today to deliver it and set it up. They were done within an hour. Did a great job.

Rhonda, Travis and Nick are amazing and exceed my expectations with their customer service and knowledge. I cannot say enough good things about them!

Very helpful and great customer service

Always greeted as you enter through the day. Constant stock and inventory of all materials needed during the pool season. Super fair prices!

Employees are very helpful.

Dave with sales, Becky with delivery and the delivery guys. All of them took great extent to provide me and wife with top notch services. Along with Martin at BT Pool Install and Danielle

John was efficient & professional

The staff was very knowledgeable, extremely helpful and was a pleasure to talk to and work with.

This place was great and everyone that we talked to were really awesome. Nick was able to answer all the questions that we had and was super nice and friendly! The manager Rhonda was there as well and really made the process so smooth!

Great selection of products and very knowledgeable staff

Super friendly!!! Great service!!!

Great service !

Great sales team and service. Very knowledgeable with regard to the saunas!

I recently purchased a hot tub and custom sauna. David was very helpful and knowledgeable. I feel very confident in my choices. If you are considering a purchase do yourself a favor and go see David at Valley Pool & Spa in Cranberry …

I love valley pool! Helpful in every way!!

First off this is are first time buying a hot tube. Dave was awesome with in minute of us walking into the door at valley pools and spas in cranberry. Dave answered all our questions and found the perfect tube that was going to best fit…

Great price and staff to help you!

Great customer service every time I’m in to pickup my soaps. Blessed to have found this business

ALWAYS A 5 STAR EXPERIENCE AT CRANBERRY

Always helpful, knowledgeable and friendly!!

Dave was very responsive and helpful. I filled out a form online and he called me within the hour. After our call he emailed me what we talked about. I met him a few days later to see the sauna models we discussed. He had them heated and …

So helpful and nice

Great place for pools, hot tubs and pool supply's. Nice people to talk to and they had good info about pools.

Knowledgeable people about pools, always willing to help.

Very Pleasant Staff, and very helpful

9-5-2023

Rhonda and entire staff at Valley Pools in Cranberry Township ROCK!

They are so helpful and have answered all my questions every time I am there.

They also test my water and print out exactly what I need to do to keep it clean, …

Great service. Nice and friendly. Very knowledgeable. Working with me on a follow up problem after install which he was able to fix.

The saleswoman was extremely helpful and knowledgeable! I appreciated her feedback and assistance. She was truly wonderful to work with and made sure I had everything I needed to close my pool.

The experience from start to finish was so easy and pleasant. David was so knowledgeable and professional. The delivery service team was outstanding given our tricky backyard. There was a small dent in one panel but they were quick to call…

Always friendly always has what I need.

Great customer service every time! Friendly and knowledgeable staff.

Excited to get it filled with water!

Everyone is so Friendly

Always have the genuine Hayward parts I’m looking for

Amazing service, especially Hannah, helped me find everything i was looking for

Travis was super helpful and kind. Would definitely shop there again.

Great friendly staff. Very knowledgeable about pool supplies.

Fast and friendly. Recent rain and pollution attributed to the Canadian wildfires has been possibly affecting pool chemistry. It's nice that Valley is open on a Sunday. This way I had my water tested got a treatment plan with chemicals…

The staff at the Cranberry store were awesome in helping me find the appropriate hose for an Intex pool. I had a landscaping "accident" with the original solar mat, so I got a replacement that didn't fit properly. Kudos to the staff!

Excellent people that were very knowledgeable and eager to help me.

Very helpful staff. Didn't take long to figure out what I needed to fix my pool water. Wrote every thing down for me and I was on my way.

Awesome store. Great service....Extremely expensive though....

Check Amazon for parts for your hot tub before you go here. Seriosuly. A heater core was 120 here. Same one on Amazon. Was 35. Same manufacturer too.

Excellent service!! Staff is very helpful and friendly and knowledgeable. I highly recommended using them!!!

Thanks so much you guys definitely gained my business so friendly and helpful

Travis seems to be my go to guy with all my pool issues and purchases but honestly the team is always so helpful, polite and professional. Very knowledgable

Was looking for a random pool part, was treated like their best customer. What I was seeking was in stock at a very reasonable price.

Great customer service and pricing was lower than other pool places locally

Staff is always helpful & knowledgeable

Great customer service

Angie was very knowledgeable and helpful today! Very patient and sweet.

All the sales people seem to be very courteous and helpful with what we needed to get for a pool

The employees at the Cranberry store are top notch! They are friendly helpful and make it a joy to shop at Valley Pool!

Nick couldn't have been more helpful. From the time we called, finding the part we needed, and in waiting on me when I picked up the part later in the day. He was pleasant and helpful. Also was a nice surprise that the part was in stock and…

Excellent customer service. Excellent price. Excellent product.

Needed a new solar cover bought one online to replace mine but it only lasted two years. Rhonda at the Cranberry store ordered me a heavy duty one it came in within two weeks and I am very happy with it. Will definitely return for my pool …

Incredible customer service and very nice store!

Super helpful staff. Great selection of pool and spa product and supplies. Overall a win win in my book. I know where I'll be shopping from now on

Picked up a pool heater and the staff was fantastic! Very friendly and willing to assist!

Great experience as first time hot tub owners. Angela was so so knowledgeable and helpful!

The staff there are always so wonderful and always take great care of us! A huge thank you to Kurt for always making our son feel so special, every trip to the store!

Valley Pool & Spa Has Great Customer Service Which Led Me To Buy More Having More Knowledge !! Definitly A Better Place To Shop Than Pool City !!! .... Pool City Customer Service Was Terrible ! But Valley Pool & Spa Customer Service Alot …

John and Brice were very professional and exceptionally helpful. They were a very efficient team.

Great store for supplies and pool robot vacuum repair! Very friendly staff

Great store!

Bill technician did a great, very kind.

Pool city wasn't able to help me.And the guy from there sent me to valley pool and spa, where I was helped by Jake. He went over and above the Call of Duty to try to help me fix my problems. He was very attentive and he helped me stay under…

Stopped in for a water sample and some things for the pool. Staff is very helpful and most importantly didn’t try to sell me a bunch of chemicals I didn’t need.

I had purchased an Intex 10 ft pool for Grandkids that holds little over 1,000 gallons. I needed a cover, and chlorine to keep pool safe.

The sales people very helpful explaining how to test water and use chlorine tabs. And said they could…

First time visitor. The staff was super friendly and knowledgeable. I will definitely return for all my pool needs.

The manager Jake was very kind & helpful

Called to order a new solar cover from them yesterday and it was a better price and thicker than some other places. Very easy, picked it up today and very helpful people working there. Will be back because the store looked very well …

The parts employee knew his stock. The prices are low and the sales team helped me.

Very helpful and considerate staff. Love the place!

The shelves were stocked , I was in got what I wanted and was back in my car in 15 mins.

Very friendly knowledge promoted a deal I didn’t know about on solar heaters awsome service

Taylor was on time and Super professional and a generally pleasant person to deal with regarding servicing my pool. I would highly recommend Valley Pool & Spa.

Great service

Great people 👏

Employees were very helpful and knowledgeable. I was able to get the products that I needed right away.

The best place to go for all your pool needs! They've helped me drastically since becoming a pool owner.

Love this store! There is always a smiling, knowledgeable face to help you. My only wish is that they would put up the pool inflatables again! I miss the colorful additions that usually resulted in another sale!

Everything went well!!

As a pool newbie, I needed a lot of help when it came to opening up and getting the chemistry right. Angie at Valley Pool North Hills was amazing!! Very knowledgeable and, more importantly, patient. Very highly recommended

Very knowledgeable and helpful customer service.

Recently bought a house w a pool and didn’t know a thing about it. Curt at Valley Pool and spa really set my mind at ease. Check theses guys out for your pool needs

Every one treats you like family they immediately try to help you in any way they can the staff is very knowledgeable and professional

I only get my supplies here

Thanks

Valley pools

Got our new filter from Angie after she was patient and helpful over the phone. Thank you Angie!!

Valley pools in north hills helped me out tremendously.

Would highly recommend!!

Jacob is very knowledgeable and helpful every time we come in. We’ve never had an issue with staff, they’re always clear and concise. I truly feel like they want to help us instead of upsell, and take the time to learn details on our pool …

I had the best experience with this shop. They very patiently helped me find the items I needed and then made sure they educated me on ways to make my spa maintenance easier. I will definitely go back and take advantage of their free water …

Got the product we needed for less cost than expected. Service was quick and employee was very knowledgeable and helpful

I had an exceptional experience with Valley. First Kyle’s was our Sales rep, who had a great no pressure approach. We had a perfect delivery and after visiting the store – great advice on picking out accessories and chemicals, they went …

Nicest employees in any store. I’ll only buy pool supplies from them!

All the employees are very helpful, they go out of there way to help you.I highly recommend them.

Tyler is awesome

Rhonda was very knowledgeable, friendly and overall helpful!

Very nice gentleman waiting on us

I'm a first time pool owner with zero experience taking care of a pool. I'm so glad I walked into Valley Pool and Spa this past spring. Every employee is knowledgeable, patient and overall wonderful. They walked me through the steps needed …

Wonderful experience with the team at Valley Pool — great service, efficient response time, and outstanding professionalism by everyone involved. Highest of recommendations!

Your staff is incredibly knowledgeable and kind. Thank you for such professional service.

Knowledgeable team and so helpful! I walked in knowing my problem but with no idea what I needed and left with not only the products to fix my issue, but the steps and how-tos to do it. Highly recommend!

Jacob did an excellent job explaining how to care for our new hot tub

Friendly and helpful and supportive

The staff here are exceptionally knowledgeable, and always so helpful. I actually like coming to shop here. Thank you all!

The woman who helped me at the counter was super friendly and professional. She walked me over to the pool pillows that I was looking for and helps me find the right size. She also signed me up for the rewards program and gave me a new tag…

They are always very friendly and helpful! Highly recommended!

Love all the people in the Monroeville store so helpful and knowledgeable

Everyone is very helpful and knowledgeable at their job. It's a pleasure to shop at your friendly store.

Since Valley Pool & Spa has moved into McIntrye square I have been going to them for my pool supplies. Today I needed a ladder flange and I worked with Sarah – she was extremely helpful and went out of her way to the point to send me …

Alway helpful and great pricing

Great and fast service! Needed DM and Valley Pool rep was kind enough to put it in a garbage bag for me for safe transportation home.

Curt was very thorough and took his time to explain everything and answer all my questions.

Fast service and knowledgeable staff, very friendly

First time in the store and the customer service was excellent. I got exactly what I needed along with instructions for My Spa.

A nice young man greeted me kindly upon entering the store and asked me if he could help me today and what I was looking for. I think him and told him the items I was looking for, and he probably show me all the choices. I appreciate it. I’…

The General Manager, Jake, was phenomenal to work with. He was very thorough when answering our questions and he took his time. We were in the store past store hours, due to signing the paperwork, and he never made us feel rushed. Should we…

First time I was there and the girl was very very nice and helpful.

Good customer service

The team at the North Hills store is excellent. They do a great job in helping us to keep our pool looking great.

Good service. Helped me understand any and all issues I had.

Tremendous experience. Joe was very detailed and thorough with his process .

Very educational. Expert advice received regarding spa chemical maintenance.

Got exactly what I needed. Thanks

Staff was very helpful!

Very helpful and knowledgeable. They take all the guess work out of pool chemistry.

Matt was super helpful. First pool for our family and he took his time to explain everything in detail, put notes on the print outs and didn’t try to sell us anything extra. He set us up for lots of summer fun with the grand babies!

When am I going to learn? I live very close to a major Pool Company here in Gibsonia, only to find rarely what I'm looking for or the price desired. Onto Valley pools in McCandless! It's worth a drive for me especially when you get a …

Matt was so extremely helpful! I appreciated the full attention for a first time pool owner. The laminated “calendar” was such a great added bonus!

Jake has done a great job taking care of me and is very helpful and knowledgeable

The staff are always helpful and supportive. Excellent service thx

Very courteous staff, and helpful!

Knowledge friendly staff.

Everything was great in the store the employees are very helpful the only thing is they need to hire people to answer the phone

Best customer service in the pool industry in Pittsburgh!

Great Service. Very convenient

Friendly and helpful.

The employees at this location were super prompt and knowledgeable. I will be coming back here again.

Very knowledgeable techs and fast workers 5 stars 😎😎😎

Best pool store around!

Always a pleasant experience! The staff team is the best! Always polite and willing to help. The best pool place around!

Staff is always friendly and helpful. Have found their pricing is fair and their frequent sales help to push the price lower than the competition. Highly recommend.

Great store! Personnel are knowledgeable and willing to discuss your pool's specific needs. So many discounts and deals this time of the year! I won't shop anywhere else for my pool chemicals/supplies.

Store was super busy because of pool opening weekend and sale. Employees were very attentive and thorough with everything I needed.

I stopped in Today (5/1/2023) to get a few items I needed for my pool. Upon entering the store I was greeted with Professionalism from Jacob G. He treated me differently and not like just some dude who walked in off the street. He gave me …

I stopped in Today (5/1/2023) to get a few items I needed for my pool. Upon entering the store I was greeted with Professionalism from Jacob G. He treated me differently and not like just some dude who walked in off the street. He gave me …

Was promptly helped and provided all the info I was looking for. They are always very nice and knowledgeable when I come in.

Excellent service and friendly

The guy that helped me was very knowledgeable about the water stuff…so it was helpful to know what to buy!

Always friendly and so helpful!

The staff is very friendly and helpfull. We explained what we were looking for and the young lady helping is was very well versed in the hot tub we chose and wasn't pushy. We got a nice hot tub for a fantastic price. The young lady that …

I never knew about Valley Pool and Spa until last year, for I have always delt with Pool City.

I have to be honest and say that I am so grateful that I know about this store now! Every time I go there, the staff is always on que! They …

Very helpful and pleasant staff.

Good service, friendly ,knows hie products

Great place, staff is knowledgeable, helpful and friendly. 🙂👍

Very nice people and hot tub is resonable price! Very happy with it